11
The product can pair and transmit with the phone under the wireless coexistence environment
(e.g. microwaves, cell phones, routers, radios, electromagnetic anti-theft systems, and metal
detectors), but other wireless product may still interface with pairing and transmission between
the phone and the product under uncertain environment. If the phone and the product display
inconsistent, you may need to change the environment.
4. Trouble Shooting
Problem
Possible Cause
Recommended Action
The product
cannot pair.
The product is out of Bluetooth
range.
Verify product is in Bluetooth
range while being paired
(approximately 1.5 meters).
The radio frequency
interference (ex. microwave)
Conduct the pairing process away
from possible interference
source.
The product
doesn
’
t response
to the button
press.
The battery may be low.
Charge battery and try again.
The product is running in an
unexpected status.
Reset the product by press and
hold the button for 8s.
The device might be damaged.
Please contact your local
distributor.
Cannot get blood
pressure
measured results.
The measurement is
interrupted by arm movement
or unexpected bulb squeeze.
Keep arm still and don
’
t squeeze
the bulb during
deflating-measure phase.
There is an over-leakage of
press.
Check if the hose connection is
loose.
Cannot get ECG
measured results.
Hold the electrode is too loose.
Please hold the electrode
properly, and ensure no skin
contact between the right and
left hand.
The skin of hand is too dry.
Please keep the skin of hand a
little moist.
5. Accessories
Model
Description
540-00240-00
MICRO USB charge cable
