Vestel V3 5000 Smartphone FAQ
2.3.9
Does my phone support dual SIM cards?
Yes, the phone has support for two SIM cards, both being nano SIM cards.
2.4
Screen and Display
2.4.1
What can I do if I forget the screen unlock password or pattern?
The only solution for this problem is factory data reset.
2.4.2
What can I do if the touchscreen does not work?
If this happens when there is water or oil on your hand or the touchscreen:
Use a dry cloth to wipe your hand and the screen. If the problem persists, you can power off and
power on the phone. Then you can try again.
If this happens when the phone is charging through an in-car charger or non-standard
charger:
In-car or non-standard chargers may cause touchscreen failure. Use the charger that comes with
your phone for charging. If the problem persists, plug out and plug in the battery.
If the problem persists, contact Vestel Services.
2.4.3
How do I change the system font size?
Go to Settings > Touch Device Tab > Touch Display > Touch Font size > Select font size
2.4.4
What can I do if my phone screen is frozen and is not answering?
You can power off and power on the phone. Then you can try again.
If the problem persists, plug out
and plug in the battery.
If the problem persists, contact Vestel Services.
2.4.5
How to take a screenshot?
Press and hold the Volume down button and the Power button at the same time.
2.4.6
What can I do if my phone screen is frozen when the Vestel Logo comes the screen?
Back up important data and restore your phone to its factory settings. If the problem persists,
contact Vestel Services.
