VESTEL V3 5000, Faq

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Vestel V3 5000 Smartphone FAQ
1 Contents
2 BASICS ........................................................................................................................................... 4
2.1 Smartphone Specs ............................................................................................................................... 4
2.2 Key Functions ...................................................................................................................................... 4
2.3 Hardware and installation ................................................................................................................... 5
2.3.1 What can I do if my phone runs out of power quickly? ......................................................................... 5
2.3.2 What can I do if my phone cannot properly display the battery level? ................................................ 5
2.3.3 What can I do if my phone battery is not charging or charging but is not full? .................................... 5
2.3.4 What can I do if I cannot find photos or documents on smartphone when connected to PC with USB
cable?............. ..................................................................................................................................................... 6
2.3.5 What can I do if I cannot connect to computer with USB data cable? .................................................. 6
2.3.6 What can I do if my SIM card is not working? ....................................................................................... 6
2.3.7 How do I use dual SIM on my smartphone? .......................................................................................... 7
2.3.8 What can I do if my phone can't detect the inserted memory card? .................................................... 7
2.3.9 Does my phone support dual SIM cards? .............................................................................................. 8
2.4 Screen and Display............................................................................................................................... 8
2.4.1 What can I do if I forget the screen unlock password or pattern? ........................................................ 8
2.4.2 What can I do if the touchscreen does not work? ................................................................................. 8
2.4.3 How do I change the system font size? ................................................................................................. 8
2.4.4 What can I do if my phone screen is frozen and is not answering? ...................................................... 8
2.4.5 How to take a screenshot? .................................................................................................................... 8
2.4.6 What can I do if my phone screen is frozen when the Vestel Logo comes the screen? ........................ 8
2.5 Network and Data Transmission .......................................................................................................... 9
2.5.1 How to activate LTE(4G)mode in smartphone? ..................................................................................... 9
2.5.2 How do I turn on and off a cellular data? .............................................................................................. 9
2.5.3 What can I do if my phone can't find a 4G network after I turned it on? ........................................... 10
2.5.4 What can I do if my phone cannot connect to other device over Bluetooth? .................................... 10
2.5.5 What can I do if my Wi-Fi connection constantly disconnects? .......................................................... 10
2.5.6 What can I do If I cannot use cellular data for connecting to internet? .............................................. 10
2.5.7 What can I do if my mobilephone cannot connect to network operator? .......................................... 11
2.5.8 What can I do if the voice is unclear when I make phone calls using a Bluetooth headset? .............. 11
2.6 Contacts............................................................................................................................................. 11
2.6.1 How do I create a contact? .................................................................................................................. 11
2.6.2 How do I assign a photo to a contact?................................................................................................. 12
2.6.3 How do I import and export contacts using a SIM card? ..................................................................... 12
2.6.4 How do I add a contact to a contact group? ....................................................................................... 12
2.7 Multimedia messaging ....................................................................................................................... 12
2.7.1 How do I send a multimedia message? ............................................................................................... 12
2.7.2 I cannot send or receive multimedia messages, why? How can I resolve this problem? .................... 12
2.8 Camera, Music and Video .................................................................................................................. 13
2.8.1 My phone cannot open some photos or videos. Why? ....................................................................... 13