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1 Product Overview

The Avocent® LongView™ 5500/5520high performance KVM extender system is a DisplayPort KVM extender that enables
you to locate your critical computing hardware in a secure and temperature controlled environment away from the user
workstation while maintaining the same user desktop experience. Using either one or two CATx cable links you can achieve
separation distances of up to 150 meters/492 feet between the transmitters and receivers. At such distances the units can
transfer high resolution DisplayPort video, USB 2.0 (low/full and hi-speed), digital and analog audio plus RS-232 serial.

1.1 Features and Benefits

1.1.1 Video support

The LongView 5000 extender system provides the highest possible video bandwidth between the transmitters and receivers.
To allow for the differing grades of CATx links, the extender system periodically checks the quality of the link and can
accurately determine which of the two video transfer modes can be supported. In low rate mode, the transmitter and receiver
extender units may be placed up to 492 feet (150 m) apart.

The following table displays the video bandwidth capabillities.

Item

Fiber

CATx

LV5500

Single head at 4K maximum

Single head at 4K maximum

LV5520

Dual head at 4K maximum

Single had at 4K maximum
Dual head at WQXGA maximum

Distances

Up to 4 km

Up to 100 m

Table 1.1 Video Bandwidth Capabilities

1.1.2 EDID management

The extender system intelligently manages the EDID (Extended Display Identification Data) information that each video
display provides before reporting to the host computer.

The LongView 5000 extender system supports, but is not limited to, the following video resolutions. All resolutions are
displayed at 60 fps.

1920 x 1080 (HD)

1920 x 1200 (WUXGA)

2048 x 1080 (2K)

2048 x 2160

2560 x 1080

2560 x 1440 (WQHD)

2560 x 1600 (2.5K)

2560 x 1600 (WQXGA)

2560 x 2048 (QSXGA)

3840 x 2160 (UHD)

4096 x 2160 (4K)

1 Product Overview

1

Vertiv™ Avocent® LongView™ 5500/5520 High Performance KVM Extender System Installer/User Guide

Summary of Contents for Avocent LongView 5500

Page 1: ...Avocent LongView 5500 5520 Installer User Guide High Performance KVM Extender System...

Page 2: ...damages resulting from use of this information or for any errors or omissions Refer to other local practices or building codes as applicable for the correct methods tools and materials to be used in...

Page 3: ...modes 4 2 Configuration 7 2 1 Accessing the Dashboard 7 2 1 1 Dual head mode LongView 5520 models only 7 2 2 Resetting a transmitter or receiver 8 2 3 Upgrading Firmware 8 3 Operation 9 3 1 Status Ind...

Page 4: ...iv This page intentionally left blank Vertiv Avocent LongView 5500 5520 High Performance KVM Extender System Installer User Guide...

Page 5: ...accurately determine which of the two video transfer modes can be supported In low rate mode the transmitter and receiver extender units may be placed up to 492 feet 150 m apart The following table d...

Page 6: ...can transfer analog and digital audio signals across the CATx cable link Standard analog audio is supported through 3 5 mm jacks on the transmitters and receivers Additionally the line in jack on the...

Page 7: ...ondary DisplayPort video input 3 Front panel indicators 9 Primary DisplayPort video input 4 SFP port for fiber optic link 10 Audio line out 5 Remote port for RS232 serial devices 11 Audio line in 6 US...

Page 8: ...that join the units Video signals are most sensitive to link quality and for this reason the extenders have two modes of operation low rate mode and high rate mode The extenders periodically check th...

Page 9: ...0 meters By comparison with single mode fiber the maximum distance is 4 km Distance Fiber Type Fiber Color Code HMX Module 70 m OM1 Orange HMX MM 10G SFP 150 m OM2 Orange HMX MM 10G SFP 380 m OM3 Aqua...

Page 10: ...1 Product Overview 6 This page intentionally left blank Vertiv Avocent LongView 5500 5520 High Performance KVM Extender System Installer User Guide...

Page 11: ...work When the dashboard is enabled repeat the steps above to exit it 2 1 1 Dual head mode LongView 5520 models only When the CATx link is used to connect the transmitter and receiver modules the avail...

Page 12: ...LongView 5000 extender system product page at www vertiv com To upgrade the firmware 1 Download the appropriate firmware from the product page 2 Copy the firmware file to an empty FAT 32 formatted USB...

Page 13: ...status of the video connection Off No displays connected Solid Red No video on connected displays Solid Amber Video only on one connected display Solid Green Video on both connected displays LNK Disp...

Page 14: ...3 Operation 10 This page intentionally left blank Vertiv Avocent LongView 5500 5520 High Performance KVM Extender System Installer User Guide...

Page 15: ...icators 4 4 Video DisplayPort in and local pass through out 2 x DisplayPort in USB 2 0 Type B 2 2 Audio Line in and out analog Line in and out analog RJ12 serial port 1 1 RJ45 and SFP ports 1 1 Remote...

Page 16: ...s 1 24kg 2 73lbs Power supply 100 to 240VAC 47 to 63Hz 100 to 240VAC 47 to 63Hz 12VDC 18W output from power supply unit 12VDC 18W output from power supply unit Appendices 12 Vertiv Avocent LongView 55...

Page 17: ...should be made to these pins Pin Signal 1 Sense 5V 2 Not used do not use 3 Not used do not use 4 GND 5 RX 6 TX Table A 1 Remote Port Pin out NOTE The transmitter detects the presence of an incoming p...

Page 18: ...Vertiv Avocent LongView 5500 5520 High Performance KVM Extender System Installer User Guide...

Page 19: ...are trade names trademarks or registered trademarks of their respective owners While every precaution has been taken to ensure accuracy and completeness here Vertiv Group Corp assumes no responsibili...

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