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Verizon Wireless Quantum FiOS-G1100, User Manual

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Verizon Wireless Quantum FiOS-G1100 User Manual Download Page 119

118

verizon.com/fi os      |      

©

2016 Verizon. All Rights Reserved.

The abundance of harmful information on 
the Internet poses a serious challenge for 
employers and parents alike as they ask 
“How can I regulate what my employee or 
child does on the Internet?”

With that question in mind, your Gateway’s 
Parental Controls were designed to allow 
control of Internet access on all locally 
networked devices.

07

/ SETTING

PARENTAL CONTROLS

Summary of Contents for Quantum FiOS-G1100

Page 1: ...Model FiOS G1100 2016 Verizon Wireless FiOS Quantum Gateway USER GUIDE...

Page 2: ...24 Network Con guration 2 2 Main Screen 30 03 WIRELESS SETTINGS 3 0 Overview 36 3 1 Wireless Status 37 3 2 Basic Security 40 Settings 3 3 Advanced 46 Security Settings 3 4 Wireless MAC 50 Authenticat...

Page 3: ...Connection 5 3 Wireless 81 Access Point Connection 5 4 Broadband 85 Ethernet Coax Connection 06 CONFIGURING SECURITY SETTINGS 6 0 Firewall 93 6 1 Access Control 97 6 2 Port Forwarding 100 6 3 Port Tr...

Page 4: ...145 8 5 Date and Time 167 8 6 Con guration 172 Settings 09 MONITORING YOUR GATEWAY 9 0 Gateway Status 181 9 1 Advanced Status 182 9 2 System Logging 183 9 3 Full Status System 184 wide Monitoring of C...

Page 5: ...os 2016 Verizon All Rights Reserved 4 TABLE OF CONTENTS 11 SPECIFICATIONS 11 0 General 202 Speci cations 11 1 LED Indicators 203 11 2 Environmental 203 Parameters 12 NOTICES 12 0 Regulatory 207 Compli...

Page 6: ...Package Contents System Requirements Features Getting to Know Your Gateway 1 0 1 1 1 2 1 3 INTRODUCTION 01...

Page 7: ...zon FiOS Quantum Gateway lets you transmit and distribute digital entertainment and information to multiple devices in your home of ce Your Gateway supports networking using coaxial cables Ethernet or...

Page 8: ...quirements are A computer or other network device supporting Wi Fi or wired Ethernet A web browser such as Chrome Firefox Internet Explorer 8 or higher or Safari 5 1 or higher 1 2 FEATURES Your Gatewa...

Page 9: ...s based on device Enabled 802 11n capable speeds based on device Enabled 802 11ac capable speeds based on device Enterprise level security including Fully customizable rewall with Stateful Packet Insp...

Page 10: ...server WAN interface auto detection Dynamic DNS DNS server LAN IP and WAN IP address selection MAC address cloning IPv6 support QoS support end to end layer 2 3 featuring Differentiated Services Diff...

Page 11: ...ed on For additional information on the front lights and error indications refer the Troubleshooting section in this Guide The WPS button is used to initiate Wi Fi Protected Setup This is an easy way...

Page 12: ...settings for the Gateway s wireless network name ESSID wireless password WPA2 key local URL for accessing the Gateway s administrative pages and Gateway administrator password The label also contains...

Page 13: ...12 verizon com os 2016 Verizon All Rights Reserved 01 INTRODUCTION USB 2 ports Reset Button Ethernet LAN 4 ports HAN expansion port Ethernet WAN Coax WAN and LAN Power...

Page 14: ...are 10 100 1000 Mbps auto sensing and can be used with either straight through or crossover Ethernet cables HAN Expansion Port provides for future hardware upgrades to add support for Home Area Netwo...

Page 15: ...Accessories Store at verizon com osaccessories If you are replacing an existing Verizon wall mounted router you do not need to remove the mounting screws from the wall The existing mounting screws wil...

Page 16: ...ll 7 Verify the screws are positioned correctly by placing the wall bracket on the screws Remove the wall bracket from the wall 8 Place the Gateway on the wall bracket and slide the Gateway forward un...

Page 17: ...verizon com os 2016 Verizon All Rights Reserved Setting Up Your Gateway Computer Network Con guration Main Screen 2 0 2 1 2 2 CONNECTING YOUR GATEWAY 02...

Page 18: ...R GATEWAY Connecting your Gateway and accessing its web based Graphical User Interface GUI are both simple procedures Accessing the GUI may vary slightly depending on your device s operating system an...

Page 19: ...luding the power supply They will not work with your new Gateway 2 0a STEP 1 CONNECT YOUR GATEWAY 1 Remove your Gateway Ethernet cables and power adapter from the box 2 Locate your high speed Internet...

Page 20: ...wer Internet light on the front of the Gateway stops ashing and is solid white If the light turns red check the trouble shooting steps in the Troubleshooting section of the user guide 2 0b STEP 2 CONN...

Page 21: ...e wireless network name ESSID shown on the sticker located on the side of your Gateway Enter the wireless password WPA2 key also shown on the sticker 2 0c STEP 3 CONFIGURE YOUR GATEWAY 1 Open a web br...

Page 22: ...you access your Gateway an Easy Setup Wizard displays to help step you through the setup process 3 In the Admin Password eld enter the password that is printed next to the Administrator Password on t...

Page 23: ...splays Click on the check box next to Setup your Guest Wi Fi Optional to personalize your Guest Wi Fi Name and Password For your protection your Gateway is pre set at the factory to use WPA2 WPA mixed...

Page 24: ...ave as Picture button After you click Save as Picture to save your Wi Fi settings as an image click Apply to save the Wi Fi changes to your Gateway Important If you are on a Wi Fi device when setting...

Page 25: ...ted to the Verizon com website If your Gateway is subsequently reset to the factory default settings the settings printed on the label will again be in effect If your Gateway fails to connect follow t...

Page 26: ...Connection Properties window displays 4 Select Internet Protocol Version 4 TCP IPv4 then click Properties The Internet Protocol Version 4 TCP IPv4 Properties window displays 5 Click the Obtain an IP a...

Page 27: ...st Me 6 Follow the instructions in the Network Diagnostics Assistant 2 1b CONNECTING OTHER COMPUTERS NETWORK DEVICES You can connect your Gateway to other computers or set top boxes using an Ethernet...

Page 28: ...one on the wireless client This could be either a built in button or one on a compatible wireless adapter card or a virtual button in software Once completed this allows wireless clients to join your...

Page 29: ...o On 3 Use one of the following methods If your wireless client device has a WPS button press the WPS button on your Gateway then click the WPS button on your wireless device client to start the WPS r...

Page 30: ...ton on your Gateway is pressed the Wireless light on the front of your Gateway begins ashing white The ashing continues until WPS pairing to the client device completes successfully At this time the W...

Page 31: ...browser to access a site on the Internet 6 Repeat these steps for every device that you are wirelessly connecting to your Gateway COAXIAL 1 Verify all coax devices are turned off 2 Disconnect any ada...

Page 32: ...MAIN SCREEN 2 2a MENU The Main menu links across the top of the page to the following con guration options and chapters Wireless Settings Chapter 3 My Network Chapter 5 Firewall Chapter 6...

Page 33: ...and connection Broadband interface Ethernet or Coax Connected status Connected or No Connection Connection Type DHCP or Static WAN IP address Address of the broadband connection QUICK LINKS Quick Link...

Page 34: ...e for several minutes You can view the individual settings of each device by clicking its icon VERIZON ZONE The Verizon Zone contains links to various Verizon web sites and other informational links N...

Page 35: ...hts Reserved Overview Wireless Status Basic Security Settings Advanced Security Settings Wireless MAC Authentication 802 11 Mode Other Advanced Wireless Options Guest Wi Fi Settings 3 0 3 1 3 2 3 3 3...

Page 36: ...ess networking enables you to free yourself from wires and plugs making your devices more accessible and easier to use You can create a wireless network including accessing and con guring wireless sec...

Page 37: ...erates in both the 2 4 GHz and 5 GHz ranges 802 11ac operates in the 5 GHz range Note 802 11 b is a legacy mode and is not recommended Even one 802 11b device connected to the network will slow your e...

Page 38: ...iew the status of your Gateway s wireless network To view the status 1 Access the Main page You can quickly view your Gateway s wireless status in the My Network column This includes all devices that...

Page 39: ...38 verizon com os 2016 Verizon All Rights Reserved 2 Select the Wireless Settings icon The Wireless Status page displays additional wireless details 03 WIRELESS SETTINGS...

Page 40: ...the wireless connection is currently using Security Enabled displays the type of security active on the wireless connection as well as the security encryption key SSID Broadcast displays whether your...

Page 41: ...is enabled on your Gateway Packets Received Sent displays the number of packets received and sent since the wireless capability was activated 3 2 BASIC SECURITY SETTINGS You can con gure the basic sec...

Page 42: ...dio click the On radio button 3 If desired enter a new name for the wireless network in the SSID eld or leave the default name that displays automatically 4 Select the channel you want the wireless ra...

Page 43: ...Mixed Mode Wi Fi Protected Access was selected the WPA Key page displays Selecting WPA WPA2 Mixed Mode allows the security mode to be automatically set by the gateway based on the security capabilitie...

Page 44: ...ime in seconds 3 Click Apply to save the changes WPA2 If WPA2 Wi Fi Protected Access II was selected the WPA2 page displays To set the WPA2 security 1 Enter the Pre Shared Key 2 To activate the group...

Page 45: ...s Warning WEP provides a low level of security and is not recommended Additionally the WEP security setting will drop your Gateway s wireless performance to a maximum data rate of 54 Mbps and will dis...

Page 46: ...rity click the WEP radio button 6 Select a WEP security level as 64 40 bit or 128 104 bit 7 Enter the key code If using a HEX key each character must be a letter from A to F or a number from 0 to 9 If...

Page 47: ...r Gateway from broadcasting your SSID set Wireless MAC Authentication to limit access to speci c wireless devices and change the wireless mode to limit or allow access to your wireless network based o...

Page 48: ...roadcast SSID name to detect your Gateway wireless network To enable or disable SSID broadcast 1 In the Advanced Settings page locate the Level 2 section 2 Click the 2 4 GHz SSID Broadcast or 5 GHz SS...

Page 49: ...lick the Disable radio button The public SSID broadcast will be hidden from all wireless devices You will need to manually con gure additional wireless devices to join the wireless network 5 Click App...

Page 50: ...MAC Authentication section 3 To limit access based on the type of technology click the 802 11 b g n ac Mode link The 802 11 b g n ac Mode page displays For additional details refer to the 802 11 b g n...

Page 51: ...Wireless MAC Authentication page displays 2 To enable access control select the Enable Access List check box 3 Select either Accept all devices listed below allows only the listed devices to access t...

Page 52: ...WIRELESS MAC AUTHENTICATION...

Page 53: ...dress click the Remove button next to the speci c MAC address 7 When all changes are complete click Apply to save changes 3 5 802 11 MODE From the 802 11 Mode page you can limit the wireless access to...

Page 54: ...or older wireless devices Only 802 11b and g devices can connect 802 11b legacy mode will cause your wireless network to slow and is not recommended Performance For newer wireless 802 11n devices only...

Page 55: ...erwise directed To view the options 1 In the Advanced Settings page locate the Level 2 section and click Other Advanced Wireless Options link A warning message displays 2 Click Yes The Other Advanced...

Page 56: ...PTIONS 3 View the following options Caution These settings should only be con gured by experienced network technicians Changing the settings could adversely affect the operation of your Gateway and yo...

Page 57: ...n Type displays cts which is only for mixed 802 11b g n ac networks or rts_cts which is for 802 11a b g networks Frame Burst Max Number allows packet bursting which increases overall network speed Fra...

Page 58: ...sing the advanced WMM settings Wireless QoS WMM can improve the quality of service QoS for voice video and audio streaming over Wi Fi by prioritizing these data streams WMM Power Save can improve batt...

Page 59: ...Apply to save changes 3 7 GUEST WI FI SETTINGS The Guest Wi Fi network is designed to provide Internet connectivity to your guests but restricts access to your primary network and shared les The prima...

Page 60: ...uest Wi Fi turned off The default SSID for Guest Wi Fi is precon gured at the factory to the default wireless network name ESSID which is displayed on a sticker located at the side of the router follo...

Page 61: ...able Guest Wi Fi 1 From the Main menu select Wireless Settings then select Guest Wi Fi Settings 2 Select the Guest Wi Fi tab 3 Press the Edit button and enter a valid SSID and password 4 Press Save to...

Page 62: ...TINGS 3 7b GUEST DEVICES The devices on the Guest Wi Fi network can be viewed on the Guest Devices page If the admin toggles the button next to a device to OFF that device will be blocked from accessi...

Page 63: ...verizon com os 2016 Verizon All Rights Reserved 4 0 4 1 Accessing My Network Settings Using My Network Settings CONFIGURING MY NETWORK SETTINGS 04...

Page 64: ...You can con gure the basic network settings for your Gateway s network ACCESSING MY NETWORK SETTINGS...

Page 65: ...affect the operation of your Gateway and your local network 4 0 ACCESSING MY NETWORK SETTINGS My Network allows you to view and manage your network connections and devices You can block websites and...

Page 66: ...services such as receiving email or downloading les from FTP sites Block Internet services by locating the device then clicking Block Internet Services The Access Control page displays For additional...

Page 67: ...Lease Type Port Forwarding Services and Windows Shared Folder as well as the Ping Test option You can also click the device s icon in the Main page to display the Device Information page Rename this D...

Page 68: ...ccessing Network Connections Network Home Of ce Connection Ethernet Coax Connection Wireless Access Point Connection Broadband Ethernet Coax Connection 5 0 5 1 5 2 5 3 5 4 USING NETWORK CONNECTIONS 05...

Page 69: ...NG NETWORK CONNECTIONS Your Gateway supports various local area network LAN and wide area network WAN or Internet connections using Ethernet or coaxial cables You can con gure aspects of the network a...

Page 70: ...peration of your Gateway and your local network 5 0 ACCESSING NETWORK CONNECTIONS You can access your network connections and view the connections by connection type To access the network connections...

Page 71: ...ing sections detail the types of network connections that you can view 5 1 NETWORK HOME OFFICE CONNECTION You can view the properties of your local network This connection is used to combine several n...

Page 72: ...to it will not be able to obtain a new DHCP address from that Gateway network interface To view the connection 1 On the Network Connections page click the Network Home Of ce connection link The Netwo...

Page 73: ...IGURING THE HOME OFFICE NETWORK To con gure the network connection 1 In the Network Home Of ce Properties page click Settings The con guration page displays 2 Con gure the following sections as needed...

Page 74: ...ually set the MTU Internet Protocol in the internet protocol section specify one of the following Use the Following IP Address the network connection uses a permanent or static IP address and subnet m...

Page 75: ...a speci c network connection Action contains an icon that when clicked generates the next lower level con guration page for the speci c network connection or network device IP ADDRESS DISTRIBUTION Th...

Page 76: ...n Disabled and DHCP Server To set up the Gateway s network bridge to function as a DHCP server 1 In the IP Address Distribution section select the DHCP server Once enabled the DHCP server provides aut...

Page 77: ...unt of time a network device is allowed to connect to the Gateway with its currently issued dynamic IP address 4 Click Apply to save changes ROUTING You can con gure your Gateway to use static or dyna...

Page 78: ...click Apply 5 2 BROADBAND CONNECTION You can view the properties of your broadband connection your connection to the Internet This connection may be via either Ethernet or Coaxial cable To view the co...

Page 79: ...78 verizon com os 2016 Verizon All Rights Reserved 05 USING NETWORK CONNECTIONS 2 To rename the network connection enter the new name in the Name eld 3 Click Apply to save changes...

Page 80: ...Settings The con guration page displays 2 Con gure the following settings as needed GENERAL Verify the following information Status displays the connection status of the network Network displays the...

Page 81: ...MTU according to the DHCP connection Manual allows you to manually set the MTU to be set COAX LINK To set the Channel 1 Select the coax link channel as 1 to 3 2 Select the On or Off radio button in th...

Page 82: ...UPDATES To save your changes 1 Click Apply 5 3 WIRELESS ACCESS POINT CONNECTION A Wireless Access Point network connection allows wireless devices to connect to the local area network LAN using the 2...

Page 83: ...82 verizon com os 2016 Verizon All Rights Reserved 05 USING NETWORK CONNECTIONS 2 Click 5 GHz Wireless Access Point 1 or 2 4 GHz Wireless Access Point 2...

Page 84: ...o rename the connection enter a name in the Name eld 5 Click Apply to save the changes 6 Reboot your Gateway 5 3a CONFIGURING WIRELESS ACCESS POINT PROPERTIES To con gure the connection 1 In the Wirel...

Page 85: ...rk displays the type of network connection Connection Type displays the type of connection Physical Address displays the physical address of the network card used for the network MTU speci es the larg...

Page 86: ...onnects computers to your Gateway using Ethernet cables The connections are either direct or use network hubs and switches A Coax connection connects devices such as set top boxes to your Gateway usin...

Page 87: ...2 To rename the network connection enter the new name in the Name eld 3 Click Apply to save changes 5 4a CONFIGURING THE ETHERNET COAX CONNECTION To con gure the connection 1 In the Broadband Connect...

Page 88: ...nection status of the network Network displays the type of network connection Connection Type displays the type of connection Physical Address displays the physical address of the network card used fo...

Page 89: ...l as 1 to 3 2 Select the On or Off radio button in the Auto Detection eld 3 To set privacy select the Enabled check box This causes all devices connected to the coaxial cable to use the same password...

Page 90: ...the network connection is required by Verizon to obtain an IP address automatically The server assigning the IP address also assigns a subnet mask address which can be overridden by entering another s...

Page 91: ...90 verizon com os 2016 Verizon All Rights Reserved 05 USING NETWORK CONNECTIONS ROUTING MODE COMPLETE ALL ETHERNET COAX CONNECTION CONFIGURATION UPDATES To save your changes 1 Click Apply...

Page 92: ...Firewall Access Control Port Forwarding Port Triggering DMZ Host Remote Administration Static NAT Security Log 6 0 6 1 6 2 6 3 6 4 6 5 6 6 6 7 CONFIGURING SECURITY SETTINGS 06...

Page 93: ...ur Gateway s security suite includes comprehensive and robust security services such as stateful packet inspection rewall security user authentication protocols and password protection mechanisms Thes...

Page 94: ...as Internet Gaming Remote Administration enable remote con guration of your gateway from any Internet accessible computer Static NAT allow multiple static NAT IP addresses to be designated to devices...

Page 95: ...e accessible from the local network and types of services in the local network that are accessible from the Internet Each request for a service that the rewall receives is checked against the rewall r...

Page 96: ...ng table shows request access for each security level Security Level Internet Requests Incoming Traf c Local Network Requests Outgoing Traf c Maximum Blocked Limited Typical Blocked Unrestricted Minim...

Page 97: ...All Rights Reserved 06 CONFIGURING SECURITY SETTINGS 6 0b SPECIFYING GENERAL SETTINGS FOR IPV4 OR IPV6 To set your rewall con guration 1 From the Firewall General settings page click on desired IPv6 o...

Page 98: ...c services on the Internet For example you could block one computer from accessing the Internet then block a second computer from transferring les using FTP as well as prohibit the computer from recei...

Page 99: ...98 verizon com os 2016 Verizon All Rights Reserved 06 CONFIGURING SECURITY SETTINGS 2 To block a service click Add The Add Access Control Rule page displays...

Page 100: ...Control Rule section 5 Specify when the rule is active as Always or User De ned and click Add to create the schedule 6 Click Apply to save changes The Access Control page displays a summary of the new...

Page 101: ...ARDING You can activate port forwarding to expose the network to the Internet in a limited and controlled manner For example enabling applications such as gaming and voice to work from the local netwo...

Page 102: ...down 3 Select the application in the Application to Forward drop down 4 Click Add The rule displays in the Applied Rules section 5 Click Apply to save changes 6 2a ADVANCED PORT FORWARDING RULES You...

Page 103: ...ribed as dynamic port forwarding By setting port triggering rules inbound traf c arrives at a speci c network host using ports that are different than those used for outbound traf c The outbound traf...

Page 104: ...ork host generated traf c to UDP port 2222 This results in your Gateway accepting the inbound traf c from the gaming server and sending it back to the network host which originated the outgoing traf c...

Page 105: ...en con gure its inbound and outbound trigger ports Click Apply to save User De ned changes The Port Triggering page displays 4 Click Apply again to save all changes 6 4 DMZ HOST DMZ Host allows a sing...

Page 106: ...e protection of the rewall If it is compromised it can also be used to attack other devices on your primary network Follow these steps to designate a device on your primary network as a DMZ Host 1 Fro...

Page 107: ...stration access may be used to modify or disable rewall settings Local IP addresses and other settings can also be changed making it dif cult or impossible to access your Gateway from the local networ...

Page 108: ...AND STATIC NAT To enable remote administration 1 Select Remote Administration 2 To enable access select the check box 3 Click Apply to save changes 4 To remove access clear the check box 5 Click Apply...

Page 109: ...l that is con gured with private IP addresses to appear to have public IP addresses to the Internet This allows an internal host such as a web server to have an unregistered private IP address and sti...

Page 110: ...tatic NAT check box 6 Click Apply to save changes 7 Repeat these steps to add additional static IP addresses 6 7 SECURITY LOG You can view events that your rewall has blocked by accessing the security...

Page 111: ...rental controls You can modify the type of events that display in the security log This does not modify the event itself It simply changes the information that displays in the log 6 7a EVENT TYPES The...

Page 112: ...is recorded and an accompanying explanation will be added Firewall rules were changed the rule set has been modi ed Firewall status changed the rewall status changed from up to down or vice versa as...

Page 113: ...s too big FTP port request to 3rd party is forbidden possible bounce attack a packet has been blocked ICMP ood protection a broadcast ICMP Internet Control Message Protocol ood ICMP protection a broad...

Page 114: ...has been accepted Packet invalid in connection an invalid connection packet has been blocked Parental controls a package has been block because of parental controls Passive attack on ftp server Clien...

Page 115: ...ge arrived during login time including both successful and failed authentication Wildcard connection hooked debug message regarding connection Wildcard connection opened debug message regarding connec...

Page 116: ...Accepted Events section select the type of activities that generates a log message Accepted Incoming Connections generates a log message for each successful attempt to establish an inbound connection...

Page 117: ...o the public network 4 In the Blocked Events section select the type of blocked events you want logged 5 To log a message for each remote administration connection attempt click the Remote Administrat...

Page 118: ...Activating Parental Controls Rule Summary 7 0 7 1 SETTING PARENTAL CONTROLS 07...

Page 119: ...oses a serious challenge for employers and parents alike as they ask How can I regulate what my employee or child does on the Internet With that question in mind your Gateway s Parental Controls were...

Page 120: ...e Access can be limited on speci c websites or keywords embedded in a website For example you can block access to the www anysite com as well as block any website that has the word any in its site nam...

Page 121: ...tion Block the following Websites and Embedded Keywords within a Website blocks the speci ed websites and websites with names contained the speci ed keyword Allow the following Websites and Embedded K...

Page 122: ...e when the rule will be active or inactive then specify the start time and end time 9 Create a rule name and description 10 Click Apply to save changes 7 1 RULE SUMMARY You can view the rules created...

Page 123: ...122 verizon com os 2016 Verizon All Rights Reserved 07 SETTING PARENTAL CONTROLS You can enable view edit or delete the rule refer to Scheduler Rules for additional setting details...

Page 124: ...Using Advanced Settings Utilities DNS Settings Network Settings Routing Date and Time Con guration Settings 8 0 8 1 8 2 8 3 8 4 8 5 8 6 CONFIGURING ADVANCED SETTINGS 08...

Page 125: ...124 verizon com os 2016 Verizon All Rights Reserved Advanced settings cover a wide range of sophisticated con gurations for your Gateway s rmware and network 08 CONFIGURING ADVANCED SETTINGS...

Page 126: ...could adversely affect the operation of your Gateway and local network 8 0 USING ADVANCED SETTINGS You can access the following settings To access the advanced settings 1 Select Advanced A warning pa...

Page 127: ...ng advanced settings Diagnostics performs diagnostic tests Restore Defaults resets your Gateway to it default settings Reboot Router restarts your Gateway MAC Cloning clones the MAC address ARP Table...

Page 128: ...se diagnostics to test network connectivity To diagnose network connectivity 1 Select Diagnostics in the Advanced page 2 To ping an IP address enter the IP address or domain name in the Destination el...

Page 129: ...ddresses Your Gateway must restart Prior to restoring the factory defaults you may want to save your current con guration to a le This allows you to reapply your current settings and parameters to the...

Page 130: ...or the First Time Easy Setup Wizard displays 8 1c REBOOT GATEWAY You can reboot your Gateway using the Reboot Router feature as well as pressing and holding the WPS button on the front of the Gateway...

Page 131: ...replacing a network device on your Gateway you can simplify the installation process by copying the MAC address of the existing device to your Gateway To copy the MAC address of the existing device 1...

Page 132: ...and MAC address for each device 3 When complete click Close 8 1f USERS You can view the users that can currently access your wireless network In addition you can modify their login password and name a...

Page 133: ...ADVANCED SETTINGS To view users 1 Select Users in the Advanced page 2 In the Login Con guration section enter the maximum number of unsuccessful login attempts 3 To edit usernames and passwords click...

Page 134: ...enters to remotely access the home or of ce network This eld is case sensitive 6 To set a new Password select the Set a new password check box The New Password elds display 7 Verify the level of acces...

Page 135: ...Select Local Administration in the Advanced page 2 To grant access select the check box for the speci c SSH access 3 Click Apply to save changes Local access is granted 4 To remove access clear the ch...

Page 136: ...dress from a pool and this address changes periodically Dynamic DNS allows a static domain name to be mapped to the dynamic IP address allowing a computer within your network to be more easily accessi...

Page 137: ...136 verizon com os 2016 Verizon All Rights Reserved 08 CONFIGURING ADVANCED SETTINGS 2 To set up a new entry click the Add button...

Page 138: ...mic DNS account SSL Mode select if your Dynamic DNS service supports SSL Click Apply to save your changes To edit the host name or IP address 1 In the Action column click the Edit icon The DNS Entry p...

Page 139: ...IP address and click Apply to save changes The DNS Server page displays 4 To edit the host name or IP address click the Edit icon in the Action column The DNS Entry page displays Edit the host name an...

Page 140: ...ct For example instead of setting the same website ltering con guration individually to ve computers one at a time you can de ne the computers as a network object Website ltering can then be simultane...

Page 141: ...140 verizon com os 2016 Verizon All Rights Reserved 08 CONFIGURING ADVANCED SETTINGS 2 To de ne a network object click Add The Edit Network Objects page displays...

Page 142: ...e above steps to create additional network objects 7 When complete click Apply to save changes 8 3b UNIVERSAL PLUG AND PLAY You can use Universal Plug and Play UPnP to support new devices without con...

Page 143: ...on of rules and services and no new services can be de ne The cleanup feature locates the invalid services and removes them preventing services exhaustion To access this setting 1 Select Universal Plu...

Page 144: ...RULES You can view modify and delete port forwarding rules To access the rules 1 Select Port Forwarding Rules in the Advanced page 2 To edit a protocol rule click the Edit icon in the Action column Th...

Page 145: ...rved 08 CONFIGURING ADVANCED SETTINGS 3 Modify the Service Name and Service Description as needed 4 To modify the current protocol click the Edit icon in the Action column 5 To add server ports click...

Page 146: ...ules IP Address Distribution adds computers con gured as DHCP clients to the network 8 4a IPv6 Use the IPv6 feature settings to enable disable or con gure an IPv6 Internet connection and IPv6 LAN sett...

Page 147: ...able IPv6 Support option Once IPv6 is enabled the default setting will be IPv6 WAN as DHCPv6 and IPv6 LAN as Stateless 3 Select the appropriate IPv6 connection method from the drop down list as shown...

Page 148: ...d IPv6 WAN and LAN con gurations you should not see any errors when you click on the Apply button and the Main page will re ect the router s new IPv6 address as shown below You should also see the IPv...

Page 149: ...148 verizon com os 2016 Verizon All Rights Reserved 08 CONFIGURING ADVANCED SETTINGS...

Page 150: ...6 addresses and settings are not expected to change frequently 1 To con gure IPv6 WAN Static mode select the Static option on the IPv6 Con guration Control Page as shown below 2 Specify the Static met...

Page 151: ...dary DNS Server 3 After entering all appropriate IPv6 settings click Apply to have changes take effect STATIC WAN IPv6 ADDRESS CONNECTION 1 To con gure IPv6 LAN Stateful mode with Static WAN select th...

Page 152: ...minutes between 3 150 Interfaces check one or more of the box s to apply IPv6 LAN settings to the selected interfaces Ethernet Coax IPv6 Enabled Wireless Access Point 1 IPv6 Enabled Wireless Access Po...

Page 153: ...tion select Stateless from the drop down list as shown in drop down list and page below LAN Pre x LAN IPv6 Link Local Address automatically populated Router Advertisement Lifetime minutes between 0 15...

Page 154: ...nter that will allow your IPv6 connection to be updated by the ISP as needed 1 To con gure IPv6 WAN Stateful DHCPv6 mode select the Stateful DHCPv6 option on the IPv6 Con guration Control Page as show...

Page 155: ...ngs click Apply to have changes take effect DHCPv6 WAN WITH LAN IPv6 STATEFUL DHCPv6 SETTINGS 1 To con gure IPv6 WAN Stateful DHCPv6 mode select the Stateful DHCPv6 option on the IPv6 Con guration Con...

Page 156: ...f the box s to apply IPv6 LAN settings to the selected interfaces Ethernet Coax IPv6 Enabled Wireless Access Point 1 IPv6 Enabled Wireless Access Point 2 IPv6 Enabled 3 After entering all appropriate...

Page 157: ...hown in drop down list and page below LAN Pre x automatically populated LAN IPv6 Link Local Address automatically populated Router Advertisement Lifetime minutes between 0 150 Interfaces check one or...

Page 158: ...WAN connection select the None option on the IPv6 Con guration Control Page as shown below 2 After entering all appropriate IPv6 settings click Apply to have changes take effect LAN IPv6 STATEFUL DHC...

Page 159: ...the Stateful DHCPv6 settings to be used to assign LAN IPv6 addresses by entering the following details IPv6 LAN Con guration select Stateful from the drop down list as shown in drop down list and page...

Page 160: ...led Wireless Access Point 2 IPv6 Enable 3 After entering all appropriate IPv6 settings click Apply to have changes take effect LAN IPv6 STATELESS WITH NO WAN SETTINGS 1 To con gure IPv6 LAN Stateless...

Page 161: ...es between 0 150 Interfaces check one or more of the box s to apply IPv6 LAN settings to the selected interfaces Ethernet Coax IPv6 Enabled Wireless Access Point 1 IPv6 Enabled Wireless Access Point 2...

Page 162: ...ROUTING 2 To add a new Gateway click Add New Route...

Page 163: ...ute Typically the lowest metric is the most preferred route If multiple routes exist to a speci c destination network the route with the lowest metric is used 4 Click Apply to save changes 8 4c IP ADD...

Page 164: ...lable for use by other hosts The DHCP server performs the following functions Displays a list of all DHCP host devices connected to your Gateway De nes the range of IP addresses that can be allocated...

Page 165: ...rovided by the DHCP server 1 Select IP Address Distribution in the Advanced page DHCP SERVER SETTINGS You can edit the DHCP server settings for a device To edit the settings 1 On the IP Address Distri...

Page 166: ...the last IP address that your Gateway will automatically stop the IP address allocation The maximum end IP address range that can be entered is 192 168 1 254 WINS Server determines the IP address asso...

Page 167: ...DHCP server In addition you can add a new connection with a xed IP address Note The xed IP address of a device is assigned to the MAC address of the network card installed on the network computer If...

Page 168: ...assigned 5 Enter the MAC address of the network interface of the computer used with this DHCP static connection 6 Click Apply to save changes 8 5 DATE AND TIME You can con gure the following settings...

Page 169: ...es To con gure the settings 1 Select Date and Time in the Advanced page 2 Select the local time zone Your Gateway automatically detects daylight saving times for selected time zone 3 In the Automatic...

Page 170: ...ES Scheduler rules are used for limiting the activation of rewall rules to speci c time periods The time periods are either for days of the week or for hours of each day based on activity or inactivit...

Page 171: ...170 verizon com os 2016 Verizon All Rights Reserved 08 CONFIGURING ADVANCED SETTINGS 3 Click Add The Set Rule Schedule page displays...

Page 172: ...n specify if the rule is active at the scheduled time or inactive at the scheduled time 6 Click the Add Rule Schedule The Edit Rule Schedule page displays 7 Select the active or inactive days of the w...

Page 173: ...system and management parameters Port Con guration sets up Ethernet ports 8 6a CONFIGURATION FILE You can use the Con guration File functionality to view save and load con guration les These les are...

Page 174: ...previously saved con guration le click Load Con guration File Browse to the location of the le then click Apply to begin the con guration uploading process Your Gateway will automatically restart wit...

Page 175: ...uter Status section con gure the following Wireless Broadband Route s Hostname enter the host name or URL address of your Gateway Both names are the same Local Domain view the local domain of the netw...

Page 176: ...a user name and password after your Gateway has been inactive In the Con gure a Number of Concurrent Users eld select the number of users that can access your Gateway at any time 4 Select Remote Admin...

Page 177: ...ize of the system log buffer Remote System Notify Level specify the type of information such as none error warning and information received for remote system logging 7 In the Security Logging section...

Page 178: ...of information such as none error warning and information received for remote system logging 8 In the Auto WAN Detection section specify the DHCP timeout 9 Click Apply to save changes 8 6c ETHERNET P...

Page 179: ...izon All Rights Reserved 08 CONFIGURING ADVANCED SETTINGS 2 To emulate the speed and duplex con guration of the port with which it s communicating select Auto or select the port speed and duplicity 3...

Page 180: ...Gateway Status Advanced Status System Logging Full Status System wide Monitoring of Connections Traf c Monitoring Bandwidth Monitoring 9 0 9 1 9 2 9 3 9 4 9 5 MONITORING YOUR GATEWAY 09...

Page 181: ...n com os 2016 Verizon All Rights Reserved 09 MONITORING YOUR GATEWAY System Monitoring displays system information including basic settings system log key network device parameters and network traf c...

Page 182: ...DVANCED STATUS 9 0 GATEWAY STATUS You can view the basic settings of your Gateway To view the basic settings 1 Select System Monitoring in the Main menu The Router Status page displays 2 To refresh th...

Page 183: ...ANCED STATUS You can view the details and status of System Logging Full Status System wide Monitoring of Connections Traf c Monitoring Broadband Monitoring To view the advanced status 1 Select Advance...

Page 184: ...teway In addition you can view additional logs such as the security advanced rewall WAN DHCP and LAN DHCP To view the system log 1 In the Advanced Status page click the System Logging link 2 To view a...

Page 185: ...DE MONITORING OF CONNECTIONS You can view a summary of the monitored data collected for your Gateway To view your Gateway s full system status 1 In the Advanced Status page click Full Status System wi...

Page 186: ...ntinually monitors traf c in the local area network and between the local network and the Internet You can view up to the second statistical information about data received from and transmitted to the...

Page 187: ...nuously refresh the page click Automatic Refresh On 9 5 BANDWIDTH MONITORING You can view and monitor the recorded bandwidth usage measured in Kbps To view the bandwidth 1 In the Advanced Status page...

Page 188: ...Troubleshooting Tips Frequently Asked Questions 10 0 10 1 TROUBLE SHOOTING 10...

Page 189: ...188 verizon com os 2016 Verizon All Rights Reserved 10 TROUBLESHOOTING This chapter lists solutions for issues that may be encountered while using your Gateway as well as frequently asked questions...

Page 190: ...onnect to the Internet In that case check the WAN cable Ethernet or Coax connecting your Gateway to the Internet to make sure it is properly connected on both ends Be sure your wireless device is with...

Page 191: ...anges a setting that locks access to your Gateway s GUI may have inadvertently been activated The common ways to lock access to your Gateway are Scheduler If a schedule has been created that applies t...

Page 192: ...roubleshoot a LAN connection failure Verify your Gateway is properly installed LAN connections are correct and that the Gateway and communicating network devices are all powered on Con rm that the com...

Page 193: ...eway settings are the same as the computer 10 0e FRONT LIGHTED INDICATORS Flash Speed Slow ash Two times per second Fast ash Four times per second Power Internet Light Slow ash white Gateway is starti...

Page 194: ...necting to the Gateway using WPS the Wireless Light fast ashes white for two seconds as establishing connection Solid white When a device successfully completes its WPS association to the Gateway the...

Page 195: ...ash green Indicates LAN activity The traf c can be in either direction LAN Ethernet Lower LED Unlit Indicates no 10 100 Mbps link Solid green Indicates 10 100 Mbps link Fast ash green Indicates LAN a...

Page 196: ...sover cable if there is no Uplink port switch on your hub use a crossover cable Remove an existing device from the yellow Ethernet port on your Gateway and use that port 10 1b HOW DO I CHANGE THE PASS...

Page 197: ...Ethernet connections support 10 100 1000 Mbps The 802 11ac wireless connection supports up to 1300 Mbps and the 802 11n supports up to 450 Mbps depending on signal quality The Coax MoCA 2 0 connectio...

Page 198: ...ct Control Panel then click View Network Status and Tasks In the next window click Local Area Connection In the Local Area Network Connection Status window click Details On Mac OS X open System Prefer...

Page 199: ...e GUI verify the computer connected to your Gateway is set up to dynamically receive an IP address 10 1m I HAVE A FTP OR WEB SERVER ON MY NETWORK HOW CAN I MAKE IT AVAILABLE TO USERS ON THE INTERNET F...

Page 200: ...OW MANY COMPUTERS CAN BE CONNECTED THROUGH MY GATEWAY Your Gateway is capable of 254 connections but we recommend having no more than 45 connections As the number of connections increase the available...

Page 201: ...verizon com os 2016 Verizon All Rights Reserved General Speci cations LED Indicators Environmental Parameters 11 0 11 1 11 2 SPECIFICATIONS 11...

Page 202: ...The speci cations for your FiOS Quantum Gateway are as follows This includes standards cabling types and environmental parameters GENERAL SPECIFICATIONS...

Page 203: ...to change without notice 11 0 GENERAL SPECIFICATIONS Model Number Model FiOS G1100 Standards IEEE 802 3x 802 3u IEEE 802 11b g n ac IP IP versions 4 and 6 MoCA MoCA WAN 1350 1675 MHz and 975 1025 MHz...

Page 204: ...ry 3 or 5 Ethernet 100BaseT UTP STP Category 5 Ethernet 1000BaseT UTP STP Category 5e Firewall ICSA certi ed 11 1 LED INDICATORS Front Panel Power Internet Wi Fi Rear Panel WAN Coax LAN Coax WAN Ether...

Page 205: ...58 mm width x 3 78 96 mm height x 10 35 263 mm depth Weight 2 63 lbs 1 19 kg Power External 12V DC 3 0A Certi cations FCC Part 15 UL 60950 1 Operating Temperature 10 C to 40 C 50 F to 104 F Storage Te...

Page 206: ...Regulatory Compliance Notices 12 0 NOTICES 12...

Page 207: ...206 verizon com os 2016 Verizon All Rights Reserved This chapter lists various compliance and modi cation notices as well as the NEBS requirements and GPL 12 NOTICES...

Page 208: ...occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encourage...

Page 209: ...ure compliance requirements the antenna used for this transmitter must be installed to provide a separation distance of at least 28 cm from all persons and must not be co located or operating in conju...

Page 210: ...l Cable or in accordance with local regulation Warning The WAN Coax Port is intended for connection to Verizon FiOS only It must not be connected to any exterior or interior coaxial wires not designat...

Page 211: ...urce software contained in this product is distributed WITHOUT ANY WARRANTY All such software is subject to the copyrights of the authors and to the terms of the applicable licenses included in the do...

Page 212: ...01 CHOICE COUNTLESS REASONS THAT S POWERFUL Version 1 3 1...

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