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Veritas NetBackup™ 5230
Appliance Hardware
Installation Guide

Release 2.7.3

Summary of Contents for NetBackup 523

Page 1: ...Veritas NetBackup 5230 Appliance Hardware Installation Guide Release 2 7 3 ...

Page 2: ... in any form by any means without prior written authorization of Veritas Technologies LLC and its licensors if any THE DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGA...

Page 3: ...tion is available on the Veritas website https sort veritas com documents Documentation feedback Your feedback is important to us Suggest improvements or report errors or omissions to the documentation Include the document title document version chapter title and section title of the text on which you are reporting Send feedback to APP docs veritas com You can also see documentation information or...

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Page 5: ... for IPMI configuration 20 Chapter 3 Preparing for hardware installation 23 Tools 23 About hardware installation 24 Environmental specifications 25 ESD preventive measures 26 Ensuring rack readiness 26 Checking the shipping packages 27 Chapter 4 Installing hardware into racks 29 Precautions heavy equipment 29 Removing the protective film from the storage shelf 30 Installing the Storage Shelf guide...

Page 6: ... NetBackup Appliance Shell Menu 49 Accessing and using the Veritas Remote Management interface 51 Appendix A Hardware Checklists 55 Rack front 55 Rack rear 55 Appendix B Adding storage shelves 57 About adding an additional Veritas Storage Shelf to an operational NetBackup 52xx appliance 57 Installing and connecting an additional Veritas Storage Shelf to an operational NetBackup 52xx appliance 58 A...

Page 7: ... in the appliance front panel The appliance also provides eight data and parity disk drives that vary in storage capacity These disk drives are located in slots 4 through 11 in the appliance front panel Refer to the Veritas NetBackup 5230 Appliance and Veritas Storage Shelf Product Description for descriptions of the storage capacities that are available An option to use eight 3 TB storage disks i...

Page 8: ... hot spare is in slot 11 in the top right hand corner of the appliance The system disk drives are circled in red The storage disk drives are circled in yellow The NetBackup 5230 does not require a Veritas Storage Shelf to provide storage The standard appliance contains 1 TB storage disks which provide 4 TB of formatted storage capacity It is also possible to purchase 3 TB storage disks which provi...

Page 9: ...ate of speed 5 NIC3 eth2 activity LED on when linked flashes when in use at the rate of speed 6 NMI button This button triggers a nonmaskable interrupt All server data is lost 7 NIC1 eth0 activity LED on when linked flashes when in use at the rate of speed 8 NIC2 eth1 activity LED on when linked flashes when in use at the rate of speed 9 System status LED green when status is good amber when fault...

Page 10: ... hot swappable power supplies The add in cards are installed at the factory before the appliance ships Table 1 3 NetBackup Appliance rear panel Function Number Power Supply Modules 1 2 1 2 Starting with NetBackup Appliance release 2 6 0 2 the eth0 NIC1 port can be configured and used in your network for backup jobs If you decide to use this port for backups you must configure the remote management...

Page 11: ...roller Fibre Channel and 10Gb Ethernet cards 12 Serial B port reserved 13 NetBackup 5230 appliances ship with grounding studs in case your lab environment has such a requirement The studs are located on the rear panel of the appliance You can use standard grounding practices to connect grounding wires to the studs The serial number of the appliance is located on the rear panel of the appliance See...

Page 12: ...page 12 Storage shelf front panel The Veritas Storage Shelf front panel contains 16 disk drives that are configured in a RAID 6 array Each of the 16 drives slot contains a drive bay a drive release button and two LEDs The bay houses the disk drive module which includes the disk drive and a carrier The release button lets you remove the drive from the storage shelf The LEDs provide status and activ...

Page 13: ...Not lit Solid green Power Off On One power supply offline Both power supplies offline Not lit Solid green Amber Red Global enclosure status N A N A Reserved No activity Activity Not lit Flashes green I O Module 1 activity No activity Activity Not lit Flashes green I O Module 2 activity System off Normal operation Not lit Flashes green Heartbeat The 16 disk drives in the storage shelf are labeled a...

Page 14: ... 1 6 Storage Shelf rear panel Details Element Number Not lit no link available Solid green link available Flashes green activity Red power supply failure SAS_IN port LED 1 Connected to the NetBackup Appliance SAS_IN port 2 Connected to a second storage shelf if used SAS_OUT port 3 Not lit no link available Solid green link available Flashes green activity Red power supply failure SAS_OUT port LED ...

Page 15: ... describe the hardware and software documents that are available at the following site NetBackup Appliance documentation Table 1 7 NetBackup Appliance and Storage Shelf hardware related documentation Description Document Describes all aspects of the appliance and the attached storage shelf Provides general safety compliance and environmental information Product Description Provides detailed safety...

Page 16: ...liance software and how to implement a storage pool across your company s network Administrator s Guide Lists the important information for a specific software release Release Notes Contains the detailed information about the NetBackup appliance shell commands Command Reference Guide See Product overview on page 7 Introduction Product documentation 16 ...

Page 17: ...ase of failure Two power cords one per appliance and storage shelf are provided Connect each power cord to an independent AC power source This section describes the requirements of the appliance power supply Before installing the appliance check whether the power supply satisfies the conditions for proper running of the appliance If multiple appliances are to be installed on site check whether the...

Page 18: ...ated circuit breakers must provide enough power and overload protection Separate the power supply from other large distribution loads or engines to prevent possible damage to the appliance Examples of systems that have a large power draw include air conditioners elevators or factory machines See Power supply overview on page 17 Heat dissipation This section describes heat dissipation requirements ...

Page 19: ...evices Air conditioning If the relative humidity is greater than 70 a dehumidifying device must be installed Examples of such devices include an air conditioner that provides a dehumidification function or a special purpose dehumidifier Water penetration dripping and condensation must all be prevented in the equipment room Moisture proofing If the temperature in the room is lower than the stated m...

Page 20: ...e 18 See Heat dissipation on page 18 Prerequisites for IPMI configuration Verify the following configuration prerequisites Ensure that you have a dedicated network infrastructure The remote management port is 1 Gbps for NetBackup 5230 appliances The remote management port can auto negotiate its link speed of up to 1 Gbps Note If the IPMI is connected to a managed switch port it is recommended that...

Page 21: ...have a private internal network remember to configure the settings accordingly in your network address translation NAT The remote management port must be configured as a DHCP or static address 21 Installation requirements Prerequisites for IPMI configuration ...

Page 22: ...Installation requirements Prerequisites for IPMI configuration 22 ...

Page 23: ...ures Ensuring rack readiness Checking the shipping packages Tools The following tools and supplies are required for hardware installation Phillips screwdrivers M3 M6 Knife for opening cartons ESD preventive wrist strap or gloves Cable labels Pen or pencil with which to write on labels Cable ties and diagonal cutting pliers optional Multimeter optional 3 Chapter ...

Page 24: ...he rails and the appliance cannot be properly installed The width of the storage shelf is 19 482 6mm Unpack the devices Install rack rails in the equipment racks for the NetBackup Appliance and Storage Shelf The storage shelf is heavier than the appliance All storage shelves should be installed at the bottom of the rack below the appliance Install the NetBackup Appliance and Storage Shelf into the...

Page 25: ... 60 C 40 F to 140 F Transportation temperature 10 to 80 Relative humidity operating range 10 to 90 Relative humidity storage range 5 to 90 Relative humidity transportation range 10 C 50 F per hour maximum Relative humidity operating gradient 15 C 59 F per hour maximum Relative humidity storage gradient 30 meters to 3 000 meters 98 4 FT to 9842 5 FT In altitudes from 60 meters to 1 800 meters the a...

Page 26: ...oves If you wear ESD preventive clothes be sure to fasten the buttons Wearing an ESD preventative wrist strap or band 1 Stretch your hand through the ESD preventive wrist strap or band 2 Fasten the ESD preventive wrist device to fully touch your skin 3 An ESD preventive wrist strap has a plug or metal clip Perform one of the following steps depending on your environment Insert the plug into the ES...

Page 27: ... approximately 4 feet for maintenance adequate ventilation and effective heat dissipation Ensure that other equipment does not prevent air transfer between the cabinet and the room Adequate distance is necessary for cooling of the devices Checking the shipping packages Before unpacking devices check that the packages are intact and undamaged The appliance package should include the following items...

Page 28: ... 3 If the packages are intact unpack the devices 4 If the packages are not intact stop unpacking and identify any problems Report the situation to the local engineering manager Caution Store any unpacked systems indoors to protect them from the weather If products are damaged take photographs of the damaged goods and archive them in a safe place along with any shipping records and invoices See ESD...

Page 29: ...up 5230 appliance weighs approximately 52 lbs 23 58 kg with disks installed A Storage Shelf weighs about 71 7 lbs 32 5 kg with disks installed Use appropriate practices techniques and tools when handling these components The heaviest devices in any equipment rack should be installed in the bottom of the rack If heavy devices are installed at the top of the rack the rack may tip over Injury to pers...

Page 30: ...ance between rack posts is longer than 30 752mm the rails and the appliance cannot be properly installed The width of the appliance is 19 482 6mm Make sure that the installation location has extra space for the following Front bezels and rack handles Rear panel power supply latches Rear panel cable connectors Removing the protective film from the storage shelf The Storage Shelf ships with a clear ...

Page 31: ...ipped with left and right mounting rails These rails install in a standard 19 inch rack The front plates of the rails are marked left and right Two inch lips on the bottoms of the rails provide a shelf on which the storage system sits Extenders that are built into the rails let you adjust the rails for the depth of the rack Caution Due to the weight of the units Veritas recommends that storage she...

Page 32: ... nuts in the package in which the storage shelf was sent Identify the bottom third of the 3U section in the front and back of the rack where you want to install the storage shelf Note The mounting rails are 1U high The holes that are used to secure the rail in the rack are in the middle of that height From the inside of the rack insert snap in cage nuts in cutouts in the front and back where you w...

Page 33: ...e guide rails are properly installed and securely fastened in the rack 2 Insert snap in cage nuts in cutouts on both sides of the front of the rack to secure the storage shelf The snap in cage nuts must align with through holes in top third of each storage shelf when the storage shelf is installed 3 Slide the storage shelf along the mounting rails into the rack cabinet 4 Insert M5 screws in the th...

Page 34: ...k 4 The silver peg is on the top of each rail The blue peg is on the bottom of each rail The blue peg and the square silver peg snap into the rack without screws or cage nuts To install the rack rails 1 Identify the one RU on each side of the rack where you plan to install the rails 2 Verify that there is one complete RU available under the RU used for rail installation Installing hardware into ra...

Page 35: ...on the front of the rail into the bottom hole in the RU 7 Repeat steps 3 to 6 for the rail on the right side of the rack 8 Verify that both rails are parallel and fastened securely See Installing the NetBackup appliance into a rack on page 35 Installing the NetBackup appliance into a rack The appliance should be installed above any storage shelves This configuration allows proper weighting of the ...

Page 36: ...rear panel facing towards the rear of the rack 5 Tilt the device down towards the back of the rack 6 Insert the two rear standoff pegs extending from the side of the device into the rail slots at the back of the rail extenders 7 Slowly drop the front of the device into the rail slots at the front of the rail extenders A peg in the middle and a peg at the front of the device fit into the rail slots...

Page 37: ...ollowing cables Cables shipped with the product Power Distribution Unit PDU cords for connecting the devices to main AC power source Most NetBackup appliances and storage shelves ship with two PDU compatible cords C13 C14 AC power cables ship to limited specified countries SAS cables to connect the appliance to a storage device and to connect storage devices to each other Cables which the customer...

Page 38: ...orking ports are accessed on the rear panel of the appliance The following picture shows the layout of the network ports It includes the four 1 Gb Ethernet ports on the left and the two 10 Gb Ethernet ports on the right The remote management IPMI port is located to the left of the 10 Gb Ethernet ports NIC2 ETH1 NIC1 ETH0 NIC3 ETH2 NIC4 ETH3 IPMI NIC5 ETH4 NIC6 ETH5 Caution The first Ethernet port ...

Page 39: ...ables must be used to connect the appliance with one or more storage shelves Note Starting with appliance version 2 6 0 2 the NetBackup 5230 appliance no longer requires a matched Veritas Storage Shelf as the first connected expansion storage unit Therefore any storage shelves that ship with a NetBackup 5230 appliance with version 2 6 0 2 no longer have the yellow labels that identify a matched un...

Page 40: ...The following diagram shows a NetBackup 5230 appliance that is attached to the maximum number of four storage shelves Cable connections Connecting the appliance to one or more storage shelves 40 ...

Page 41: ...elf components Feature Numbers SAS RAID PCIe card 1 1 Gb Ethernet ports 2 Serial port 3 Remote management IPMI port 4 10 Gb Ethernet ports 5 Storage shelves 6 41 Cable connections Connecting the appliance to one or more storage shelves ...

Page 42: ...y device See Connecting the power cables on page 43 Connecting the small form factor pluggable SFP transceivers The NetBackup appliance requires an SFP Fibre Channel adapter to be plugged into the Fibre Channel ports if the appliance uses a Fibre Channel plug in The adapter allows usage of optical and copper Fibre Channel cables The NetBackup appliance supports Fibre Channel FC tape out PCIe add i...

Page 43: ...rwise the optical fiber may be damaged which reduces the system performance or causes data loss To connect optical fibers 1 Put on proper ESD preventive gloves or wrist straps 2 Take the cap of the optical transceiver out of the interface of the tape out card two port 8 Gb FC HBA 3 Remove an optical fiber from its packaging 4 Remove the caps of the optical connectors 5 Plug an optical connector in...

Page 44: ... 110 VAC or a 220 VAC socket The storage shelf also has two power modules that are accessible on the rear panel of the device Each module requires a separate AC power cable or PDU cord Connect each module to a 110 VAC or a 220 VAC socket Cable connections Connecting the power cables 44 ...

Page 45: ...IPMI from the NetBackup Appliance Shell Menu Accessing and using the Veritas Remote Management interface Hardware verification and turning on the NetBackup 5230 appliance and storage shelf Check the information in Table 6 1 after the hardware installation and cable connections are complete but before the devices are turned on Note Do not attach external devices such as tape drives or SAN clients t...

Page 46: ...liance and all storage shelves are connected to the power modules and the AC power supply AC power cables One or both SAS cables fail to connect the two RAID ports in the appliance to the two SAS_IN ports in the storage shelf The SAS cables connect the two RAID ports in the appliance to the two SAS_IN ports in the storage shelf SAS cables One or both SAS cables fail to connect the second storage s...

Page 47: ... on both power switches 4 Wait until the storage shelf system power LED and the global enclosure status LED on the front panel are green Make sure that the disk status and activity LEDs on each disk drive are green If they are not green contact Veritas Technical Support See Storage shelf front panel on page 12 5 Repeat this procedure for all storage shelves See Turning on the appliance on page 47 ...

Page 48: ...following indications are possible A solid amber LED indicates a disk fault A blinking amber LED indicates that a RAID rebuild is in progress The Activity LED 2 indicates the following The LED is not lit when the disk has spun down although power is on The LED is solid green when there is no disk activity although power is on The LED blinks green when the disk spins up The LED blinks green occasio...

Page 49: ...d reset button 5 Check the power supply module LEDs on the rear panel Each module has one LED See Hardware verification and turning on the NetBackup 5230 appliance and storage shelf on page 45 Configuring the IPMI from the NetBackup Appliance Shell Menu This section explains how to configure IPMI from the NetBackup Appliance Shell Menu 49 Verifying the operation of the appliance and configuring IP...

Page 50: ... page 20 2 Attach a keyboard and mouse to the appliance Verify that the appliance is turned on Once the startup process is complete a login prompt appears 3 Enter the username and password for the appliance By default the user name is admin and the password is P ssw0rd where 0 is the number zero 4 At the Main_Menu prompt type Support to navigate to the Support menu 5 From the Main_Menu Support vie...

Page 51: ...e for the appropriate platform for information about initial configuration requirements and procedures Note You can use the NIC1 or eth0 port after completing the initial configuration Accessing and using the Veritas Remote Management interface The IPMI web interface is known as Veritas Remote Management You can use the Remote Management interface to log on to the NetBackup Appliance Shell Menu Be...

Page 52: ...e management port IP address that is assigned to the remote management port The following page appears 3 Enter your login information The default user name is sysadmin The default password is P ssw0rd where 0 is the number zero Click Login Verifying the operation of the appliance and configuring IPMI Accessing and using the Veritas Remote Management interface 52 ...

Page 53: ...sole under the Console Redirection tab to launch the appliance NetBackup Appliance Shell Menu The following figure shows the interface for a 5220 5230 or a 5330 appliance 53 Verifying the operation of the appliance and configuring IPMI Accessing and using the Veritas Remote Management interface ...

Page 54: ... states that you do not have proper permissions and prevents appliance access from the IPMI port For information about how to resolve this issue refer to the following document http www veritas com support TECH212531 6 You can now access and log on to the NetBackup Appliance Shell Menu Enter the user name and password for the appliance By default the user name admin has the password P ssw0rd where...

Page 55: ...storage shelves For the NetBackup 5230 Appliance Verify that the two disk drives in slots 0 and 1 in the front panel are installed securely Verify that the eight storage disks in slots 4 to 11 are installed securely Verify that the Veritas Storage Shelves if used with the appliance are securely installed All shelves should be installed beneath the appliance to prevent the rack from tipping Rack re...

Page 56: ...10 VAC or a 220 VAC power source Verify that eth0 on the rear panel of the appliance is only used for management purposes This port should not be connected to the customer s production network Verify that Ethernet cables connect the 1Gb or 10Gb Ethernet ports on the appliance to a switch or other network interface Verify that the cable in the IPMI port is secure Verify that a SAS cable connects ea...

Page 57: ...ge Shelf to an operational NetBackup 52xx appliance If you have a NetBackup 52xx appliance that currently includes one Veritas Storage Shelf you can expand the disk storage of the appliance by adding another Veritas Storage Shelf NetBackup appliance software versions 2 5 2 6 0 2 let you connect up to two Veritas Storage Shelf units Appliance software version 2 6 0 3 and later supports up to four V...

Page 58: ...ional Veritas Storage Shelf to an operational appliance Veritas recommends that you schedule this task during low system activity Installing and connecting an additional Veritas Storage Shelf to an operational NetBackup 52xx appliance Use the following procedure to install and connect an additional Veritas Storage Shelf to an operational NetBackup 52xx appliance Note When you add a storage shelf t...

Page 59: ...S In SAS In SAS In SAS In SAS Out SAS Out SAS Out SAS Out SAS Out SAS Out Storage Shelf 1 Storage Shelf 2 Storage Shelf 3 Storage Shelf 4 F Slot 5 RAID controller NetBackup 5220 On the first or the existing storage shelf in the leftmost I O module connect one end of an SAS cable into the SAS_OUT port The SAS_OUT port is labeled number 2 59 Adding storage shelves Installing and connecting an additi...

Page 60: ...le the Call Home feature to monitor the power status of each unit and to provide alerts if only one power supply is plugged in or has failed Note In this release when you turn on a new storage shelf a foreign configuration AutoSupport alert with UMI code V 475 100 1004 is generated for each storage disk in the shelf You can safely ignore these alerts The alerts are cleared when you run the storage...

Page 61: ... option 5 In the Do you want to scan for new disk dialog box click OK to start the scan 6 When the scan is complete click OK to refresh the Disk tab In the Disk column a new ID should appear for the new storage shelf units The new entries should have the following attributes Type Expansion Status New Available 7 In the Status column next to New Available click Add to activate the storage in the RA...

Page 62: ...nitor or KVM to the appliance to access the NetBackup Appliance Shell Menu 2 Log in to the NetBackup Appliance Shell Menu The Main_Menu prompt appears 3 Go to the Monitor view as follows Type Monitor and press Enter 4 Type Hardware ShowHealth and press Enter Verify that the new storage devices appear If the new storage devices do not appear check the cable connections and make sure that the power ...

Page 63: ...tep 7 and 8 to add each disk ID that is displayed 9 View the available storage space as follows Navigate to the Storage menu At the prompt enter Show Disk and press Enter The status of the newly added disks is displayed as In Use and space in the Unallocated column is the disk space available for the new disk 63 Adding storage shelves Adding the disk space of additional Veritas Storage Shelf units...

Page 64: ...Adding storage shelves Adding the disk space of additional Veritas Storage Shelf units to an operational NetBackup 52xx appliance from the NetBackup Appliance Shell Menu 64 ...

Page 65: ... a VGA cable to a NetBackup 5230 Appliance 38 connecting network cables to a NetBackup 5230 Appliance 38 fiber 42 network 38 power 43 SFP transceivers 42 types 37 VGA 38 configure IPMI 49 connect cables to additional storage shelf 58 D dimensions appliance 30 storage shelf 30 documentation 15 E environmental checklist 19 F front panel appliance 8 storage shelf 12 G grounding studs 11 H hardware pr...

Page 66: ... 31 rear panel appliance 10 storage shelf with a NetBackup 5230 Appliance 39 S safety electrical 18 heavy equipment 36 power cables 45 SAS cables connecting a NetBackup 5230 Appliance and a storage shelf 39 serial number 11 SFP connecting to fiber cables 42 small form factor pluggable SFP transceivers 42 specifications NetBackup 5230 Appliance 25 storage shelf connecting to the NetBackup 5230 Appl...

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