Appendix
Cleaning and Maintenance / Servicing Information
Before cleaning or servicing the camera, disconnect it from the power supply.
Clean the camera housing with a dry or slightly moist cloth (add a few drops of dishwashing liquid). Never use
organic solutions such as thinners, alcohols, petroleum products etc. for cleaning.
The interior of the device should only be cleaned by customer service or by qualified professionals. To
safeguard the electrical components, the interior of the device should never be cleaned with water or other
liquids or be immersed in water.
The instructions should be included if giving the device to a third party.
Troubleshooting
Error description
Cause
Camera station does not send a video
signal.
♦
Check the connection of the service voltage (12 V DC).
♦
Check the connection of the video cable at the camera.
♦
Check to see that your power supply is functioning (12
V DC).
♦
Check the connections to the camera (video / voltage).
The video picture is too dark
♦
There is insufficient lighting.
The video picture is out of focus
♦
The focus is not adjusted properly.
Video picture has double images (ghosts)
♦
Incorrect 75
Ω
terminating resistance.
♦
Video cable shielding is broken.
If there is still no change after following the help measures described above, please contact Technical Support
with an exact description of the error.
Appendix
10