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Sanitizing Wand Troubleshooting
The Wand Will Not Turn On
1.
Try turning on the Wand while it is connected to the AC adapter and
plugged in. If it works, the battery may not be charged or connected
properly.
2.
Open battery compartment, disconnect battery clips for two seconds.
Re-connect clips; re-insert battery and cover. Try again.
No Blue Light Underneath
• Bulb may be loose from shipping.
• Bulb may be broken or otherwise need replacing.
• Be sure the Wand is facing downward directly over the surface being
sanitized. If the Wand is not operated in this manner, the internal safety
switch will prevent the Wand from operating. This feature is to help prevent
direct exposure to UV-C Light. Use caution when operating the Wand and
do not attempt to override this product feature.
WARNING:
This unit should never be handled by children. Always
direct the UV-C rays AWAY from the eyes and skin.
