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User Guide 

 Alternative Payment                                                                                                          

CM5P 

14 

 

EN 

Description 

After the “Klarna” icon has been selected, the user can choose between 

refund options. 

 

User action 
The user can enter Transaction ID (Gateway Transaction ID can be found 
on the purchase receipt) to refund a transaction. After the transaction ID 

is entered, the user must press the “Submit” button

The user can select the “Previous Klarna Transaction” but

ton to refund last 

successful Klarna transaction. 

 

 

 

 

 

 

 

 

Description 
When  the  payment  data  has  been  processed,  the  terminal  will  show  a 

“Refunded”  screen.  This  informs  the  customer  that  the  transaction  has 

completed successfully. The device  will show  options  to print  customer 
receipt. These options may differ depending on the configuration. 

 

User action 

To print the customer receipt, the user must select the “Print” button.

 

To email the customer receipt, the user must select the “Email” button.

 

To 

print and email the customer receipt, the user must select the “Print & 

Email” button.

 

If  the  customer  does  not  want  a  receipt,  the  user  must  select  the  “No 
Thanks” button.

 

 

 

 

 

 

 

Summary of Contents for Carbon Mobile 5

Page 1: ...EN Verifone Android Carbon Mobile 5 with Printer Document APM Version 5 Software Version CM5 O 3 11 4...

Page 2: ...e of Contents ALTERNATIVE PAYMENT 3 Purchase transaction with Swish 4 Refund transaction with Swish 5 Purchase transaction with Klarna 9 Refund transaction with Klarna 12 Purchase transaction with Mob...

Page 3: ...se transactions with amount 0 00 are not allowed User action Selecting the Card button starts the card payment Selecting the Other button presents the user with other transaction options such as refun...

Page 4: ...he user can cancel the transaction by selecting the Cancel button Description After the customer has finished payment processing in Swish application the device will show options to print customer rec...

Page 5: ...h transaction The merchant is prompted to enter the amount of the transaction The transaction amount is validated to make sure it does not exceed the maximum amount Refund transactions with an amount...

Page 6: ...ction types User action The user must select the Refund button Description If the user authentication feature is enabled the user is prompted for the passcode before performing refund transaction User...

Page 7: ...After the Swish icon has been selected the user can choose between refund options User action The user can enter Transaction ID Gateway Transaction ID can be found on the purchase receipt to refund a...

Page 8: ...the terminal will show a Refunded screen This informs the customer that the transaction has completed successfully The device will show options to print customer receipt These options may differ depen...

Page 9: ...r has selected the Klarna icon at the card prompt the terminal will display a QR code User action The customer must use a mobile device camera to scan the QR code The code will lead the customer to th...

Page 10: ...which will lead the customer to the Klarna webpage where the customer must fill in all required data The user can return to the QR display by selecting the QR Code button The user can cancel the trans...

Page 11: ...er depending on the terminal configuration User action To print the customer receipt the user must select the Print button To email the customer receipt the user must select the Email button To print...

Page 12: ...eed the maximum amount Refund transactions with an amount of 0 00 are not allowed Pressing the C button will reset the current amount The top right menu allows the merchant to clear the amount The top...

Page 13: ...the passcode before performing refund transaction User action The user must enter the cashier the merchant or the admin passcode to proceed with the processing of the refund transaction Description A...

Page 14: ...essful Klarna transaction Description When the payment data has been processed the terminal will show a Refunded screen This informs the customer that the transaction has completed successfully The de...

Page 15: ...saction has been successful Purchase transaction with MobilePay Description After the user has selected the MobilePay icon at the card prompt the terminal will display a QR code User action The custom...

Page 16: ...nks screen This informs the customer that the transaction has completed successfully The device will show options to print the customer receipt These options may differ depending on the terminal confi...

Page 17: ...dicates that transaction has been successful Purchase transaction with Vipps Description After the user has selected the Vipps icon at the card prompt the terminal will display a QR code User action T...

Page 18: ...screen This informs the customer that the transaction has completed successfully The device will show options to print the customer receipt These options may differ depending on the terminal configura...

Page 19: ...User Guide Alternative Payment CM5P 19 EN Description After the receipts are printed the device will show approval screen which indicates that transaction has been successful...

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