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Warranty Information

Limited Warranty and Disclaimer.  Vendors Exchange International, Inc. 
(herein referred to as "VE") warrants that the VE CONNECT, including without 
limitation, it's component part(s) and associated services, sold will be of the 
kind and quality described herein and will be free of defects in workmanship 
or material.  This Warranty shall extend for the Warranty  Period set forth below 
following the date of delivery of such VE CONNECT.  VE  MAKES NO WARRANTY, 
EXPRESS, IMPLIED (INCLUDING  BUT NOT LIMITED TO WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR INTENDED PURPOSES), OR STATUTORY, 
OTHER THAN THE FOREGOING EXPRESS WARRANTY. 

PRODUCTS     WARRANTY PERIOD 
VE CONNECT™   

 

1 YEAR 

Failure of the Buyer to submit any claim hereunder within ten (10) days 
following expiration of the Warranty Period applicable to such VE CONNECT 
shall be an admission by the Buyer and conclusive proof that such articles are 
in every respect  as warranted and shall release VE from any and all claims for 
damage or loss sustained by the Buyer.  In the event the Buyer timely submits 
a claim for breach of WARRANTY, the parties agree that, at VE’s option, the 
Buyer’s sole and exclusive remedies shall be the repair or replacement of the 
defective VE CONNECT or a refund of the price of the defective VE CONNECT.

The Buyer acknowledges that it alone has determined that the VE CONNECT 
purchased hereunder shall suitably meet the requirements of its intended 
function.  It is expressly understood that any technical advice or recommended 
operating practices furnished by VE with respect to the use of the VE CONNECT 
is given without charge, and VE assumes no obligation or liability for the advice  
or recommended operating practices given, or results obtained, all such advice 
or recommended operating practices being given and accepted at the  
Buyer’s risk.

This Warranty does not apply to (i) electrical components, wiring, circuits and/
or mechanical parts or assemblies damaged as a result of operating the VE 
CONNECT at other than 115 volts, 60 Hertz current, (ii) VE CONNECT damaged 

due to vandalism, fire, flood or other casualty, (iii) VE CONNECT not maintained 
in accordance with the manufacturer’s or VE’s recommendations, and/or (iv) VE 
CONNECT not serviced by VE authorized service personnel or which contain 
replacement parts not furnished by VE or its authorized service personnel.

Limitation of Liability.  VE SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, OR 
DAMAGE, WHETHER DIRECT, INCIDENTAL, OR CONSEQUENTIAL ARISING OUT 
OF THE USE OR THE INABILITY TO USE ANY VE CONNECT SOLD BY VE.  The 
remedies of the Buyer set forth herein are exclusive, and the liability of VE 
with respect to any contract or sale or anything done in connection therewith, 
whether in contract, in tort, under any warranty, or otherwise, shall not, 
except as expressly provided herein, exceed the price of the VE CONNECT on 
which such liability is based.  Any statements or representations about the VE 
CONNECT, other than those contained herein, do not constitute warranties and 
shall not be relied upon by the Buyer and shall have no force or effect unless 
contained in a written agreement signed by the President or Vice President of 
Vendors Exchange International, Inc.

Summary of Contents for VE CONNECT

Page 1: ...Snackshop AP 113 Dixie Narco 501E AMS USI I N T E R N A T I O N A L User s Manual p o w e r e d b y...

Page 2: ...ment System account pre configured for the content product images information categories themes and advertisements specific to the machine that you are setting up This guide does not include informati...

Page 3: ...irmware Version 19 Homing Motor to NO Dixie Narco 501E only 21 Setting Temperature 21 Clear Sold Out 21 System Information 21 4 Equipment Testing 23 Testing Images and Content 23 Test Internet Connect...

Page 4: ...personnel fill vending equipment as usual and then assign tray locations for specific goods using the operator menu Product images and information are downloaded through an internet connection and res...

Page 5: ...oor or included with an adapter kit for OEM equipment where a REVISION Door is not required Laser Scanner the USB handheld laser scanner is used to scan tray locations and product UPCs to speed up the...

Page 6: ...dard MDB connection accessible on the inside of the door near the payment slots Install payment systems as you would in other vending machines as there is no difference in this regard If you are insta...

Page 7: ...ECT Step 1 Connect a USB keyboard to an available USB port on the inside of the door Step 2 Open the door and press F12 key Microsoft Windows desktop will appear If it does not touch the screen then p...

Page 8: ...rd in the WPA Password field Click Submit Step 11 A pop up message will appear Settings were successfully applied Click OK Step 12 After the router connects to your network you will see green bars wit...

Page 9: ...included you will find the cellular device connected to the CradlePoint router in the CPU module While there are several methods for achieving cellular connection at the time of this writing the meth...

Page 10: ...product to filter results 5 SLOTS TRAY 1 5 SLOTS TRAY 2 5 SLOTS TRAY 3 5 SLOTS TRAY 4 5 SLOTS TRAY 7 10 SLOTS TRAY 5 5 SLOTS TRAY 6 3 Operator Settings The machine will startup by default directly int...

Page 11: ...e you back to the slot selection screen Repeat this process for all slot locations in the machine Once the entire plan o gram has been set press Save Click OK to confirm and then press Exit to return...

Page 12: ...vend bucket There are 6 drop sensor modes on the UCB Mode 04 is recommended for VE CONNECT on AP 113 and AMS To manually set or change the UCB drop sensor configuration follow these steps Step 1 Open...

Page 13: ...ow these steps to set the motor homing NO Step 1 Open the door and locate the UCB and keypad Step 2 Press the Mode button on the UCB harness board located in the upper right hand corner of the UCB Ste...

Page 14: ...lected and items loaded into the vendor it is recommended to view all of the products to make sure you have selected the correct files and that pricing is properly set To test the images and content f...

Page 15: ...tep 3 Locate the icon on the desktop named Web Cam Viewer and press it to start the application Step 4 Press Connect and verify that the camera is operational you should see an image of yourself and t...

Page 16: ...motors type the tray locations for each For example with the AP 113 press 100 then 110 or 120 depending on tray configuration Repeat this process for all tray locations to confirm the motors are funct...

Page 17: ...he fans motherboard etc Step 4 Replace the lid and re lock the housing 6 Basic Troubleshooting PROBLEM Power up equipment and display is locked on a solid blue screen There are several possible fixes...

Page 18: ...e location manager to discuss Cellular refer to instructions in this manual for setting cellular connection Check that the USB cable is properly seated into the CradlePoint router by opening the CPU m...

Page 19: ...are both secure 24V POWER LINES TO DISPLAY MODULE AC INPUT GREEN LED POWER INDICATOR GREEN LED POWER INDICATOR 24V POWER LINES TO DISPLAY MODULE AC INPUT CHECK 2 Power off the machine Remove the rear...

Page 20: ...rts PROBLEM Product is sold out even after refilling Press Clear Sold Out in the Operator Menu PROBLEM No sound First verify that the video file being played has audio in the mix Check the volume sett...

Page 21: ...or recommended operating practices furnished by VE with respect to the use of the VE CONNECT is given without charge and VE assumes no obligation or liability for the advice or recommended operating p...

Page 22: ...VED5124B 24V SUPPLY FROM HDV BOARD OR VENDOR PSU 110VAC FROM VENDOR 5VDC PART VED5162 19VDC PART VED5513S 24VDC 24VDC SENSE LINE PART VED5128R1 12VDC PART VED5155 24VDC PART VED5113Z 24VDC PART VE178...

Page 23: ...LAY MODULE PART VED5111C PART VED5113V PART VED5132 PART VED5117 PART VED5110L USB HUB PART VED5107 PART VED5100R1 PART VED5136 PART VED5111 PART VED5110 TOUCHPANEL PART VED5123 1 2 3 4 5 6 7 8 9 0 UC...

Page 24: ...3APL MOUNTING PLATE CPU ENCLOSURE 4 VED5113ABO BLOCK OUT PLATE CPU ENCLOSURE 5 VED5113ASP SPACER CPU ENCLOSURE MCMASTER CARR 94639A402 6 VED5113ALT LOCK TAB CPU ENCLOSURE 7 VED5113MP MIDDLE PLATE CPU...

Page 25: ...IP TOP LEFT 1 8 VED5141A LED LEXAN STRIP TOP RIGHT 1 9 VED5141B LED LEXAN STRIP RIGHT BOTTOM 1 10 VED5141B LED LEXAN STRIP RIGHT TOP 1 11 VED5141C LED LEXAN STRIP BOTTOM 1 12 VED5141D LED LEXAN STRIP...

Page 26: ...NOTES NOTES...

Page 27: ...8700 Brookpark Rd Cleveland OH 44129 www veii com For support 1 855 888 9456 support vegv net I N T E R N A T I O N A L p o w e r e d b y...

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