PROMIXCD4 GB
6
13. Troubleshooting Guide
SYMPTOM CAUSE
ACTION
No power, even when the
power switch is ON
Poor power plug connection at the
AC outlet. The fuse in the plug has
blown.
Insert the power plug firmly into the
AC outlet. Check the fuse and the
socket.
The disc is loaded upside down
Reload the disc right side up.
The disc is too dirty
Clean the disc with a soft cloth.
Wipe in a radial fashion.
Disc will not play
Disc code error
Reload the disc (wait 5 seconds)
and then switch the unit back on
and try again.
No sound
Improper output cable connections Check the output cable for breaks
and short circuits.
Improper amplifier operation
Make sure the amplifier controls
are set properly. Check the master
output level.
Disc skips
The player is subjected to
vibrations or physical shock.
Select a different location
Laser lens is dirty
Clean the lens with a high-quality
cleaning disc
Disc is dirty
Clean the disc
Hum
Loose cable connections
Firmly connect all audio plugs.
If the fault remains, try to clear it by switching your player off and on again (wait 5 seconds to switch it back on).
Consult your dealer if this doesn’t help. Under no circumstances should you attempt to repair the device yourself :
this will invalidate the guarantee if you do.
