Notice
Veeder-Root makes no warranty of any kind with regard to this publication, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Veeder-Root shall not be liable for errors contained herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this publication.
Veeder-Root reserves the right to change system options or features, or the information contained in this publication as approved
by ARB.
This publication contains proprietary information which is protected by copyright. All rights reserved. No part of this publication
may be modified or translated to another language without the prior written consent of Veeder-Root.
Contact TLS Systems Technical Support for additional troubleshooting information at 800-323-1799.
DAMAGE CLAIMS / LOST EQUIPMENT
Thoroughly examine all components and units as soon as they are received. If any cartons are damaged or missing, write a
complete and detailed description of the damage or shortage on the face of the freight bill. The carrier's agent must verify the
inspection and sign the description. Refuse only the damaged product, not the entire shipment.
Veeder-Root must be notified of any damages and/or shortages within 30 days of receipt of the shipment, as stated in our Terms
and Conditions.
VEEDER-ROOT’S PREFERRED CARRIER
1.
Contact Veeder-Root Customer Service at 800-873-3313 with the specific part numbers and quantities that were missing
or received damaged.
2.
Fax signed Bill of Lading (BOL) to Veeder-Root Customer Service at 800-234-5350.
3.
Veeder-Root will file the claim with the carrier and replace the damaged/missing product at no charge to the customer.
Customer Service will work with production facility to have the replacement product shipped as soon as possible.
CUSTOMER’S PREFERRED CARRIER
1.
It is the customer’s responsibility to file a claim with their carrier.
2.
Customer may submit a replacement purchase order. Customer is responsible for all charges and freight associated with
replacement order. Customer Service will work with production facility to have the replacement product shipped as soon as
possible.
3.
If “lost” equipment is delivered at a later date and is not needed, Veeder-Root will allow a Return to Stock without a restocking
fee.
4.
Veeder-Root will NOT be responsible for any compensation when a customer chooses their own carrier.
FCC INFORMATION
This equipment complies with the requirements in Part 15 of the FCC rules for a Class A computing device. Operation of this
equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take
whatever steps are necessary to correct the interference.
RETURN SHIPPING
For the parts return procedure, please follow the appropriate instructions in the "General Returned Goods Policy” pages in the
"Policies and Literature" section of the Veeder-Root
North American Environmental Products
price list. Veeder-Root will not
accept any return product without a Return Goods Authorization (RGA) number clearly printed on the outside of the package.
FOR INSTALLATIONS IN THE STATE OF CALIFORNIA
Please refer to the California Air Resources Board Vapor Recovery Certification Phase II EVR Executive Order web site
(www.arb.ca.gov/vapor/eo-evrphaseII.htm) for the latest manual revisions pertaining to Executive Order VR202 (Healy Phase II
EVR System Including ISD System), VR 203 (VST Phase II EVR System) and VR 204 (VST Phase II EVR System Including ISD
System).
©Veeder-Root 2011. All rights reserved
.
19-ii
ARB Approved IOM 19 - TLS RF Wireless 2 System (W2) Installation and Maintenance Guide - Executive Order VR-203 and VR-204
