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Always keep a record of your serial number (Frame No.) upon receiving your bike because it could
be needed in the future. This warranty only applies to the original owner of a vBike electric bike and
under no circumstances shall the Limited Warranty apply to any subsequent owner or other
transferee of the ebike. vBike should be operated in accordance with the vBike Owner Manual. vBike
warrants to the original registered purchaser that vBike shall be free from all defects in material and
workmanship for a period of 12 months from the date of shipment, when used for the purpose
intended. All other obligations and conditions or liabilities, including obligations for consequential
damages, are hereby excluded. Shipping charges are not refundable. This warranty gives you
specific rights and purchasers may also have other rights, which vary by provinces, states and
countries.
Parts covered by the warranty: frame, forks, stem, handlebar, headset, seatpost, lights, bottom
bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle,
controller, wiring harness, LCD display, kickstand, reflectors and hardware. The battery warranty
does not include damage from power surges, use of improper charger, improper maintenance or
other such misuse, normal wear or water damage.
vBike will replace any parts supposed to have been damaged through shipping. Shipping damage
must be reported to vBike in 24 hours after you received your vBike via email to [email protected].
Replacement parts will be sent after photographed proof has been provided to vBike. vBike may
request additional proof such as video and photography to best assist with processing of the
warranty claim.
The battery warranty does not include damage from power surges, use of improper charger,
improper maintenance , overheating, freezing or other such misuse, normal wear or water damage.
Any changes in default programs (Factory settings) of LCD display may void warranty.
Liability for material defects does not cover normal wear and tear, salt damage and corrosion. Wear
Items – including the chain, tires, wheels, tubes, brake pads, cables and housing, grips, spokes,
lights are considered a wear item. The battery, motor system, braking system, drivetrain system and
seat are all subject to intended use-related wear and are not covered by warranty. You are respon
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sible for replacing these wear items.
Damage resulting from salt or corrosion.
Damage resulting from using or adding non-standard equipment, parts, or modifications.
Damage resulting from improper tools or improper maintenance performed on the ebike.
Any unauthorized alterations, tampering or repairs are not covered by this warranty.
Warranty return shipping is the responsibility of the original registered purchaser. We may elect to
replace the battery charger or other under warranty items with the same model or similar model
rather than to repair it.
VBIKES LIMITED ONE YEAR WARRANTY
Warranty Exclusions
Warranty
www.vbike.ca
vBike Canada
