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Vauni Edge / Shadow
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• An unusual flame can result if the flame is exposed to strong draught. This applies especially to draughts
from the side of the fireplace. Try first to locate the source of the draught (open window, fan, AC etc.)
and stop it. If this is not possible, the fireplace must be moved – see Section 3.1 for instructions about
installation.
• The burner’s properties can be affected negatively if the fireplace is leaning. Therefore, check this with a
liquid level. If the fireplace is leaning, it must be positioned again.
• Change the fuel. See Section 4.2.1 for recommendations.
The flames are sooty – a strange smell is emitted
Possible causes:
• A foreign object is present in the burner opening or near the flames.
• The fireplace is in a room with a strong draught or deficient ventilation.
• The wrong type of fuel is being used.
• The burner is dirty.
Measures:
• Extinguish the flames and let the fireplace cool for 15 minutes.
• Position the fireplace again in a room that fulfils the requirements specified in Section 4 Firing.
• Change the fuel. See Section 4.2.1 for recommendations.
• Clean the burner system by following the instructions in Section 6.2.
The fireplace is not extinguished when the regulator lid is moved to the stop position / something is
blocking the lid from reaching the stop position.
Possible causes:
• The regulator lid is blocked.
• The regulator lid is not moved fast enough to the stop position.
• The regulator mechanism has been damaged by external influence.
Measures:
• Check that the regulator lid is correctly placed (see instructions in Chapter 3.1 Assembly and installation).
• If the regulator lid is correctly positioned, remove it from the burner module and check that no foreign
object is blocking the grooves or stuck to the regulator lid. Also check that the lid is not bent.
• Test moving the regulator lid to the maximum position and then moving it firmly to the stop position.
• If this does not work, let the fireplace burn out and then allow it to cool for at least 15 minutes.
• If the above does not help, contact the place of purchase for further contact with a service technician.
The flame burns uncontrollably for some reason
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