Vaterra SLICK ROCK, User Manual, Page: 18 / 20

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LIMITED WARRANTY / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /
WHAT THIS WARRANTY COVERS
Horizon Hobby, LLC (Horizon) warrants to the original
purchaser that the product purchased (the “Product”)
will be free from defects in materials and workmanship
at the date of purchase.
WHAT IS NOT COVERED
This warranty is not transferable and does not cover (i)
cosmetic damage, (ii) damage due to acts of God, acci-
dent, misuse, abuse, negligence, commercial use, or due
to improper use, installation, operation or maintenance,
(iii) modification of or to any part of the Product, (iv) at-
tempted service by anyone other than a Horizon Hobby
authorized service center, (v) Product not purchased
from an authorized Horizon dealer, or (vi) Product not
compliant with applicable technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE,
HORIZON MAKES NO OTHER WARRANTY OR REPRE-
SENTATION, AND HEREBY DISCLAIMS ANY AND ALL IM-
PLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION,
THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE PURCHASER ACKNOWLEDGES THAT
THEY ALONE HAVE DETERMINED THAT THE PRODUCT
WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
PURCHASER’S REMEDY
Horizon’s sole obligation and purchaser’s sole and
exclusive remedy shall be that Horizon will, at its option,
either (i) service, or (ii) replace, any Product determined
by Horizon to be defective. Horizon reserves the right
to inspect any and all Product(s) involved in a warranty
claim. Service or replacement decisions are at the sole
discretion of Horizon. Proof of purchase is required for
all warranty claims. SERVICE OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE
PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
LIMITATION OF LIABILITY
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDI-
RECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL
LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH
CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEG-
LIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF
LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Further, in no
event shall the liability of Horizon exceed the individual
price of the Product on which liability is asserted. As
Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act
of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared
to accept the liability associated with the use of the
Product, purchaser is advised to return the Product
immediately in new and unused condition to the place
of purchase.
LAW
These terms are governed by Illinois law (without regard
to conflict of law principals). This warranty gives you
specific legal rights, and you may also have other rights
which vary from state to state. Horizon reserves the
right to change or modify this warranty at any time
without notice.
WARRANTY SERVICES
QUESTIONS, ASSISTANCE, AND SERVICES
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly,
setup or use of the Product has been started, you
must contact your local distributor or Horizon directly.
This will enable Horizon to better answer your ques-
tions and service you in the event that you may need
any assistance. For questions or assistance, please
visit our website at www.horizonhobby.com, submit a
Product Support Inquiry, or call the toll free telephone
number referenced in the Warranty and Service Contact
Information section to speak with a Product Support
representative.
INSPECTION OR SERVICES
If this Product needs to be inspected or serviced and is
compliant in the country you live and use the Product in,
please use the Horizon Online Service Request submis-
sion process found on our website or call Horizon to
obtain a Return Merchandise Authorization (RMA) num-
ber. Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but are
not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it
arrives and is accepted at our facility. An Online Service
Request is available at http://www.horizonhobby.com/
content/_service-center_render-service-center. If you
do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with in-
structions for submitting your product for service. When
calling Horizon, you will be asked to provide your com-
plete name, street address, email address and phone
number where you can be reached during business
hours. When sending product into Horizon, please in-
clude your RMA number, a list of the included items, and
a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consider-
ation. Be sure your name, address, and RMA number are
clearly written on the outside of the shipping carton.