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non-Warranty rePairS
should your service not be covered by warranty,
service will be completed and payment will be
required without notification or estimate of the ex-
pense unless the expense exceeds 50% of the retail
purchase cost.
By submitting the item for service you
are agreeing to payment of the service without notifica-
tion. Service estimates are available upon request. You
must include this request with your item submitted for
service. Non-warranty service estimates will be billed
a minimum of 1/2 hour of labor. In addition you will be
billed for return freight. Horizon accepts money orders
and cashier’s checks, as well as Visa, MasterCard,
American Express, and Discover cards. By submitting
any item to Horizon for service, you are agreeing to
Horizon’s Terms and Conditions found on our website
http://www.horizonhobby.com/content/_service-
center_render-service-center.
aTTenTion: horizon service is limited to
product compliant in the country of use and
ownership. if received, a non-compliant product
will not be serviced. further, the sender will be
responsible for arranging return shipment of the
un-serviced product, through a carrier of the
sender’s choice and at the sender’s expense.
horizon will hold non-compliant product for
a period of 60 days from notification, after
which it will be discarded.
contact inforMation
country of
PurchaSe
horizon hoBBy
addreSS
Phone nuMBer / eMail addreSS
United States
of America
Horizon Service Center
(Electronics and engines)
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
Horizon Product Support
United
Kingdom
Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
+44 (0) 1279 641 097
Germany
Horizon Technischer
Service
Christian-Junge-Straße 1
25337 Elmshorn
+49 (0) 4121 2655 100
France
Horizon Hobby SAS
11 Rue Georges Charpak
77127 Lieusaint, France
+33 (0) 1 60 18 34 90
China
Horizon Hobby - China
Room 506
No. 97 Changshou Rd.
Shanghai, China 200060
+86 (021) 5180 9868
