Vari Lite VL550, Service Manual

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H
OW
T
O
O
BTAIN
W
ARRANTY
S
ERVICE
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How To Obtain Warranty Service
A copy of the Vari-Lite Limited Warranty was included in the shipping package for
this VARI
❋
LITE product.
To obtain warranty service, please contact customer service at 1.214.647.7880 or
1.877.VARI-LITE (1.877.827.4548) or
entertainment.service@philips.com and
request a Return Material Authorization (RMA) for warranty service. You will need to
provide the model and serial number of the item being returned, a description of the
problem or failure and the name of the registered user or organization. If available,
you should have your sales invoice to establish the date of sale as the beginning of the
warranty period.
Once you obtain the RMA, pack the unit in a secure shipping container or in its
original packing box. Fill out the RMA form included at the end of this manual and
place in shipping container along with a copy of your invoice (if available). Write the
RMA number legibly on or near the shipping address label and return the unit, freight
prepaid to:
Vari-Lite
Attention: Warranty Service (RMA# ________)
10911 Petal Street
Dallas, Texas 75238 USA
As stated in the warranty, it is required that the shipment be insured and FOB our
service center.
Manual Revision History
V
ERSION
D
ATE
Revision 0 (Initial Version) 25 March 2011