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7. Troubleshooting/FAQ:
Q. Why is the data on my hard drive corrupted?
A. Connecting your hard drive to the SATA/IDE-USB Adapter is just
like connecting a hard drive to the inside of your computer. The
SATA/IDE-USB Adapter itself will not corrupt your data. If your
data has become corrupt, it is likely caused by the removal of the
SATA/IDE-USB Adapter while data was still being written to the
hard drive. CAUTION: Never remove the SATA/IDE-USB Adapter
while data is being written to the hard drive! Doing so may cause
the hard drive to become corrupt. Make sure all applications
being run off the disk and all files in use are no longer in use
before removing the unit.
Q. Why is my computer not showing the full size of my hard drive?
A. If you are using Windows 98SE, please refer to Microsoft’s
Windows 98 Support Center and download the large capacity
drive patch. Else, verify that your motherboard supports large
capacity drives. Some older motherboards cannot use drives
larger than 137 GB. If Windows XP/2000 will not let you create a
partition larger than 32GB, make sure you are using the NTFS file
system, as Windows XP/2000 limits FAT32 partitions to only 32GB.
Otherwise, check your hard drive jumper settings. Most hard
drives feature a setting that limits the size of the drive for
compatibility reasons. Make sure you have not set the hard drive
to this setting. Also, try setting your drive setting to Cable Select.
Q. Why can’t Windows 98SE read my hard drive? It works with
Windows XP/2000.
A. Windows 98SE cannot recognize the NTFS file system. If you wish
to use the device with Windows XP/2000 and Windows 98SE, you
need to format the drive as FAT32.
Summary of Contents for SATA/IDE to USB 2.0 Adapter None
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