User's Guide _______________________________________________________________________
68 ___________________________________________________________________ M211060EN-H
Problem or Message
Likely Causes and Solutions
The following error is active:
- Voltage error
- Operating voltage out of range. Correct voltage
and reset probe.
Any check sum error is active.
For example:
- Program flash check sum
error
- Parameter flash check sum
error
Internal error. Perform the following steps:
1. Return the probe to factory settings using the
FRESTORE
command. Check again.
2. If the error is still active, contact Vaisala
technical support.
The following error is active:
- Frequency measurement
outside the permissible
value range
- Check for condensation on the probe and
sensor. Allow the probe and sensor to dry.
If the error is still active, there may be a problem
with the electronics. Contact Vaisala technical
support.
Technical Support
For technical questions, contact the Vaisala technical support by e-mail at
. Provide at least the following supporting
information:
- Name and model of the product in question
- Serial number of the product
- Name and location of the installation site
- Name and contact information of a technically competent person who
can provide further information on the problem.
For contact information of Vaisala Service Centers, see
www.vaisala.com/servicecenters
