V-ZUG DFPQS9, Operating Instructions Manual

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11 Service & Support
The «Troubleshooting» section provides valuable tips for dealing with minor oper-
ating faults. This saves you the time, effort and potential cost of having to call out
a service technician.
Information on the V-ZUG warranty can be found at
www.vzug.com
→Service →Warranty in-
formation. Please read this information carefully.
Please register your V-ZUG appliance immediately:
▪ online via www.vzug.com →Service →Warranty registration, or
▪ using the enclosed registration card.
This will allow you to take advantage of the best possible support in the event of a fault in
the appliance during the guarantee period. You will require the serial number (FN) and ap-
pliance designation to complete the registration process. This information can be found on
the identification plate for your appliance.
My appliance information:
FN: ___________________ Appliance: _____________________
Always have this appliance information to hand when you contact V-ZUG. Thank you.
▸ Remove the metal grease filter.
– The identification plate is located on the inside of the appliance.
Your repair order
Call the free service number 0800 850 850 to contact your nearest
V-ZUG service centre. You can arrange an onsite visit by us by phone if you wish.
General queries, accessories and service agreement
V-ZUG will be happy to help you with any general administrative or technical queries, to
accept your orders for accessories and spare parts and to inform you about our progress-
ive service agreements. You can contact us by calling Tel. + 41 58 767 67 67 or by going
to our website at www.vzug.com.
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