9 Trouble-shooting
9.1
Other possible problems
Malfunction
Possible cause
Solution/Measures
The appliance is
not working and
the display is dark.
▪
The fuse or circuit
breaker for electrical in-
stallations in the home is
defective.
▸ Change the fuse.
▸ Reset the circuit breaker.
▪
An interruption in the
power supply.
▸ Check the power supply.
▪
The fuse or circuit
breaker keeps blowing.
▸ Call Customer Services.
The fan is not
working.
▪
When using a window
contact, check that the
window is open.
▸ Open the window.
Range hood is not
extracting cooking
fumes and odours
satisfactorily.
▪
Grease filters are dirty.
▸ Clean the grease filter.
▪
Recirculation mode only:
The activated charcoal fil-
ter is saturated.
▸ Replace the activated charcoal fil-
ter.
▪
Extraction mode only: The
fresh air intake is insuffi-
cient.
▸ Ensure fresh air intake is sufficient.
Malfunction
Possible cause
Solution/Measures
No cookware de-
tected.
▪
Cookware is too small.
▸ Move cookware into the centre of
the cooking zone area.
▪
The cookware is not in-
duction-compatible or is
damaged.
▸ Use undamaged, induction-com-
patible cookware. See the Cook-
ware (see page 11) section.
Cooking zone
areas are not as-
signed correctly to
the cookware.
▪
Cookware is not posi-
tioned centrally on the
cooking zone area.
▸ Position the cookware centrally on
the cooking zone area.
▪
The cookware was placed
on the cooking zone be-
fore the hob was
switched on.
▸ Switch the hob on before placing
the cookware on the cooking zone.
▸ Assign cooking zone areas manu-
ally, see section on Using the
bridging function (see page 15).
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