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© 2016 UTC RETAIL

 

- 3 - 

11938027 Rev A 

Product Information 

The 3190 Series POS Workstation is designed for use in specialty retail stores, restaurants, convenience stores, 
cafeterias and other retail establishments. It is highly configurable, has easy access to connectors, and a large 
selection of interface ports for connectivity to printers, cash drawers, scanners, keyboards, and other peripherals. 

Product Components 

The 3190 Series product includes:  

 

3190 Series main unit  

 

AC Line Cord 

Depending on the configuration you have purchased, the following optional components may also be provided: 

 

Magnetic Strip Reader (MSR) unit  

 

Rear Customer Display (RCD) unit  

 

WLAN Kit (802.11 b/g/n) 

Product Safety 

 

DANGER: High Voltage 

 

This unit contains high voltage. There is a risk of electrical shock if the case is opened. If service is required, contact an 
authorized service agent or UTC RETAIL. 

WARNING: CMOS Battery Damage 

 

Replace your system's battery only with CR-2032 (or equivalent) 3V Lithium-Ion coin cell battery to avoid risk of 
personal injury or physical damage to your equipment. Always dispose of used batteries according to local ordinance, 
where applicable. Any damage due to not following this warning will void your warranty 

WARNING: Access to Internal Components 

 

All access to internal components of the 3190 Series unit is restricted to Authorized Service Personnel only. Opening 
the case or service by anyone else will automatically void the warranty on this product. 

WARNING: Electrical Shock 

 

Use caution when connecting cables. To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits 
to telephone-network voltage (TNV) circuits. Local Area Network (LAN) ports contain SELV circuits, and telephone 
ports contain TNV circuits. Some LAN ports and some telephone ports use RJ-45 connectors. 

CAUTION: 

 

If your 3190 contains the WLAN accessory: This 3190 complies with FCC radiation exposure limits for an uncontrolled 
environment. The 3190 should be installed and operated at a distance greater than 20 centimeters (8 inches) between 
yourself and any bystander to comply with the Radiation Exposure Requirements. Changes or modifications not 
expressly approved by UTC RETAIL could void your authority to operate the 3190. 

CAUTION: 

 

Damage to the logic module components may occur if AC power is not removed from the product prior to attaching any 
accessories. 

CAUTION: 

 

Do not 

hot plug to the rear panel serial ports. Turn off the 3190 Series Unit before connecting serial port cables. 

CAUTION: 

 

Do not 

use the Magnetic Stripe Reader (MSR) unit as a handle when moving or carrying the 3190 Series. 

Summary of Contents for 3190 Series

Page 1: ...been made to ensure that the information presented in this document is correct No liability expressed or implied will be assumed by UTC RETAIL its dealers or affiliates for damage resulting from the use of this information The 3190 Series Touch Screen POS Workstation complies with UL60950 requirements This equipment has been tested and found to comply with the limits for a Class A digital device p...

Page 2: ... Customer Specific Applications 4 Care and Cleaning 4 DIAGNOSTICS AND TROUBLESHOOTING 4 System Boot 4 SERVICE AND TECHNICAL SUPPORT 5 TECHNICAL INFORMATION 5 Serial Port Power Default 5 Audio Line out Jack 5 3190 Cash Drawer Port 5 APPENDIX A 6 Programming Guide 3190 Rear Customer Display 6 Display Control Features and Commands 6 Serial Operating Parameters Selection 10 ...

Page 3: ...l void your warranty WARNING Access to Internal Components All access to internal components of the 3190 Series unit is restricted to Authorized Service Personnel only Opening the case or service by anyone else will automatically void the warranty on this product WARNING Electrical Shock Use caution when connecting cables To avoid electric shock do not connect safety extra low voltage SELV circuit...

Page 4: ...ries is typically shipped with an operating system and specific drivers installed Individual video audio network etc drivers can be downloaded from the UTC RETAIL website at www utcretail com Installing Customer Specific Applications It is suggested that all applications be fully tested on the 3190 Series product to ensure that there are no hardware conflicts This is typically done prior to store ...

Page 5: ...ion contact UTC RETAIL 100 Rawson Road Victor NY 14564 Phone 1 800 349 0546 or 585 924 9500 Fax 585 924 1434 www utcretail com Intel and Pentium are registered trademarks of Intel Corporation Windows is a registered trademark of Microsoft Corporation Technical Information Serial Port Power Default The default settings for Serial Port Power include no power for COM1 and 5V for COM2 COM3 and COM4 Au...

Page 6: ...ure for display control requiring minimal programming effort The table below lists the display control features of the 3190 RCD and control codes in ASCII DEC and HEX expression The display control command structure with examples is described in this section Display Control Features and Commands The following table outlines the 3190 RCD control features and commands Feature ASCII DEC HEX Dimming E...

Page 7: ...T 09 DEC 09 HEX DC1 Mode Normal Display Mode The write in position is shifted to the right one position When the write in is in the last position of the first row the write in moves to the first position of the second row When the write in is in the last position of the second row the write in moves to the first position of the first row DC2 Mode Vertical Scroll Mode When the write in is in the la...

Page 8: ...e in is in the last position of the first row the write in moves to the first position of the second row When the write in is in the last position of the second row the write in moves to the first position of the first row Vertical Scroll Mode Feature DC2 18 DEC 12 HEX After writing the characters up to the last position of the second row all characters displayed in the second row are shifted to t...

Page 9: ... not change Clear to End of Display Feature EM 25 DEC 19 HEX This command will clear out the display from the current write in position to the end of the second line The current write in position will not change Home and Clear Display Feature RS 30 DEC 1E HEX This command will clear the display and move the write in position to the first position of the first row Display Character Codes For a full...

Page 10: ...ens is removed the headers used to select the baud rate and parity will be visible They are located on the printed circuit board to the right of the vacuum fluorescent display The shorting jumpers supplied with unit can be added to change both the baud rate and or parity The diagram below shows positions of the shorting jumpers needed for different baud rates and parities Up to 4 shorting jumpers ...

Page 11: ...trl L FF 44 2C 76 4C L 108 6C l 13 0D Ctrl M CR 45 2D 77 4D M 109 6D m 14 0E Ctrl N SO 46 2E 78 4E N 110 6E n 15 0F Ctrl O SI 47 2F 79 4F O 111 6F o 16 10 Ctrl P DLE 48 30 0 80 50 P 112 70 p 17 11 Ctrl Q DC1 49 31 1 81 51 Q 113 71 q 18 12 Ctrl R DC2 50 32 2 82 52 R 114 72 r 19 13 Ctrl S DC3 51 33 3 83 53 S 115 73 s 20 14 Ctrl T DC4 52 34 4 84 54 T 116 74 t 21 15 Ctrl U NAK 53 35 5 85 55 U 117 75 u...

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