© 2016 UTC RETAIL
- 5 -
11938027 Rev A
To perform a one-time modified boot order, keep pressing F7 during the boot process until the Boot Order menu
appears.
To access the BIOS during the system boot, keep pressing Delete during the boot process unit until the BIOS Main
screen appears.
Service and Technical Support
Assistance and customer service are available from your dealer or authorized service provider. If your dealer or
service provider cannot answer your questions or provide satisfactory service, call UTC RETAIL Technical Support.
When calling for assistance or service information, please be ready to provide the serial number, which can be found
on a label on the bottom of the 3190 Series. If the product needs to be returned to our repair facility, please use the
original packing material and shipping carton.
For assistance, service and product information, contact:
UTC RETAIL
100 Rawson Road
Victor, NY 14564
Phone: 1.800.349.0546 or (585) 924.9500
Fax: (585) 924.1434
www.utcretail.com
Intel
and Pentium
are registered trademarks of Intel Corporation. Windows
is a registered trademark of Microsoft Corporation.
Technical Information
Serial Port Power Default
The default settings for Serial Port Power include no power for COM1 and +5V for COM2, COM3 and COM4.
Audio Line-out Jack
The 3190 Series 3.5mm line-out jack will provide an audio output signal to an external pair of computer speakers.
These speakers must be powered by a user supplied external power source.
3190 Cash Drawer Port
The cash drawer port is accessed using GPIO (General Purpose Input / Output) and a GPIO driver. If you purchased
your 3190 POS with a Windows® operating system pre-installed, you will find a Cash Drawer folder within the
Drivers folder on the hard drive. In the Cash Drawer folder there are files with sample source code and executables
for DOS and Windows environments. Go to the Drivers section of UTCRetail.com for additional information.
