Troubleshooting
4-9
Paper jam
###############
A paper jam has occurred. The location of the paper jam is indicated in place of the
#
’s. For
details, refer to
Clearing Paper Jams on page 4-12
.
Paper loading
The selected cassette is being prepared.
Paper path error
There is no paper cassette in the feeder, or the cassette is not inserted properly. After
reinserting the paper cassette, you should be able to print. When two or more optional
feeders are installed and the lowest one is selected, the same message will appear if any of
the upper paper feeder and the printer cassette is improperly installed.
Print overrun
Press GO
The data transferred to the printer was too complex to print on a page. Press
[GO]
to resume
printing.
RAM disk error##
Press GO
A RAM disk error has occurred. Look at the error code given in place of
##
and refer to
Storage Error Codes on page 4-10
. To ignore the RAM disk error, press
[GO]
.
Replace toner
C,M,Y,K
Replace toner
Clean printer
Two message items are displayed alternately. Toner has run out in the toner container(s).
Replace the toner container using a new toner kit for the particular color. The printer does not
operate when this message is displayed.
For example, if
Replace toner C,K
is displayed, replace the cyan and the black toner
containers.
Toner low
C,M,Y,K
Replace the toner container using a new toner kit. Color of the toner container that needs to
be replaced is represented by
C
(Cyan),
M
(Magenta),
Y
(Yellow), and
K
(Black).
Top tray
paper full
The top tray has become full (approx. 250 pages). You must remove all printed pages from
the top tray. When the printer detects that the top tray is empty again, the printer will
continues printing into the top tray.
Unknown toner
installed
Displayed when the installed toner is not the original
UTAX
product. Install original
UTAX
toner.
Unknown toner PC
C,M,Y,K
This message is displayed if the installed toner container's regional specification does not
match the printer's.
Install the specified toner container.
USB memory err##
Press GO
An error has occurred in the USB memory device. To return the printer to the print-ready
status, press
[GO]
.
Use alternative?
Cassette 1
When the cassette does not contain any paper that matches the print data (paper size and
type), this message allows you to specify an alternative cassette to use instead. A paper
source number is only displayed when an optional paper feeder is installed. To print from a
different paper source, refer to
Paper Feed Mode (Setting the paper feed source)
section of
the
Advanced Operation Guide
.
Wrong Account
Displayed when an attempt is made to register an account in the Job Accounting menu by
entering an account code that already exists.
For more information, refer to
Job Accounting (Job Accounting selection/setting)
section of
the
Advanced Operation Guide
.
Message
Corrective Action
Summary of Contents for CLP 3630
Page 1: ...instruction handbook colour printer CLP 3630 basic ...
Page 2: ......
Page 4: ...iv ...
Page 56: ...3 10 Maintenance ...
Page 72: ...4 16 Troubleshooting ...
Page 76: ...5 4 Specifications ...
Page 78: ...UTAX GmbH Ohechaussee 235 22848 Norderstedt Germany ...