2
IMPORTANT: DO NOT DISCARD THIS MANUAL
This manual is considered to be a part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your USECO dealer.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING
OR INSTALLING THIS APPLIANCE.
Contact your USECO DEALER if you have any
questions concerning installation, operation or maintenance of this equipment.
1. Resetting of safety thermostats, circuit breakers, overload protectors, and/ or fuse replacement are
not
covered by this warranty unless warranted conditions are the cause.
2. All problems due to operation at
voltages or phase other than specified on equipment nameplates are not
covered by this warranty
. Conversion to correct voltage and/or phase must be the customer’s
responsibility.
3. All problems due
to electrical connections not made in accordance with electrical code requirements
and wiring diagrams
supplied with the equipment are not covered by this warranty.
4. Replacement of items
subject to normal wear
, to include such items as knobs, light bulbs, and normal
maintenance functions including adjustments of micro switches and replacement of fuses and indicating
lights are
not
covered by warranty.
5. Damage to electrical cords and/or plug due to exposure to excessive heat are
not
covered by this warranty.
6. Full use, care, and maintenance instructions supplied with each machine. Noted maintenance and preventive
maintenance items, such as servicing and cleaning schedules, is customer responsibility. Those
miscellaneous adjustments noted are customer responsibility. Proper attention to preventive maintenance and
scheduled maintenance procedures will prolong the life of the appliance.
7. Travel mileage is limited to
sixty (60) miles
from an Authorized Service Agency or one of its sub-service
agencies.
8. All labor shall be performed during regular working hours. Overtime premium will be charged to the buyer.
9. All genuine AFC replacement parts are warranted for ninety (90) days from date of purchase on non-warranty
equipment. This parts warranty is limited only to replacement of the defective part(s).
Any
use of
non
-
genuine
AFC parts completely
voids
any
warranty
.
10. Installation, labor, and job checkouts are
not
considered warranty and are thus
not
covered by this warranty.
11. Charges incurred by delays, waiting time or operating restrictions that hinder the service technician’s ability
to perform service are
not
covered by warranty. This includes institutional and correctional facilities.
SERVICE POLICY AND PROCEDURE GUIDE
ADDITIONAL WARRANTY EXCLUSIONS
LIMITED WARRANTY STATEMENT
USECO equipment is warranted to be free of defects in material and workmanship for a period of 12 months from the date of shipment from the
factory. Warranty applies to the contiguous 48 states, to the original commercial end user and is not transferable.
Warranty applies only to properly installed equipment under conditions of normal use in standard commercial foodservice operations and
receiving proper preventative maintenance. Normal wear & tear is not covered.
Warranty does not apply to failure from poor or inadequate water supply, improper cleaning, exposure to corrosive and harsh chemicals or acids
and does not apply to defects from misuse, neglect, improper installation, freight damage or accidents, fire, flood, riot or acts of God.
USECO’s warranty does not include any coverage for loss of business, loss of use, loss of time, loss of profits or income, loss of food products or
labor cost and is limited to USECO manufactured products and does not apply to equipment connected to or installed with USECO products.
Enough access must be available for service technicians to adequately service equipment. Equipment built into cabinets, tables or structures by
others with insufficient access is not covered under labor warranty
Warranty is void if the equipment has been modified, if parts have been substituted, if the name/ model plate is missing or has been defaced or if
the equipment has been repaired or altered by anyone other than an authorized USECO agent.
Warranty work must be authorized in advance by the USECO factory. Claims for work performed without pre-authorization are subject to
rejection. For warranty authorization call USECO technical service department at 800-251-3398. A service technician will diagnose, and trouble
shoot with the end user to find a service solution. If a solution can not be resolved over the phone, USECO will determine how best to resolve the
issue, which may include dispatching a service agent, shipping a part or another method to provide a solution.
When calling USECO for warranty service please have the following information ready: name and address of business location, contact
information, model and serial number, date of purchase, name of dealer where purchased, credit card information and a description of the
service issue.
Warranty covers parts and labor performed during normal business hours. Labor performed after hours, on weekends or holidays are not
covered and are at the discretion and expense of the end user and not paid by USECO. Travel mileage is covered up to 100 miles round trip or up
to 2 hours round trip. Additional time and travel will be at the end users’ expense.
USECO’s sole obligation is to repair or replace the product at USECO’s option. This warranty is in lieu of all other warranties expressed or
implied, including any warranty of merchantability, and fitness for a particular purpose