Troubleshooting:
When I pressed my HTV, the material would not stick to the garment and/or fell off during
washing. How do I fix this?
First double check manufacturer instructions – especially on heat and pressure settings. If
you are following them to the letter, increase your pressure. Remember: Pressing isn’t just
about heating the vinyl – it’s about pushing the vinyl into the materials so that the adhesive
finds a grip. Increasing the pressure is often the solution.
You might also need to increase your temperature a bit, but try this after you’ve increased
the pressure, and don’t up the temperature by more than about 5% over manufacturer
instructions.
When I peeled the carrier sheet from my HTV, the color vinyl came up off the garment but
the adhesive below it stayed in place. What happened?
You are most likely peeling the material too hot. HTV’s like metallic, printed/fashion, and
many others are usually recommended for cold peel.
If that’s not it, double check the garment you are pressing and make sure it’s appropriate
for the HTV you are using. If the material has a coating of any kind, you might need to use
a special HTV specifically designed for sticking to coated materials. A common example of
this is someone trying to heat press HTV onto a water resistant fabric. Using an HTV like
Siser Extra will solve the problem.
My Transfer paper is sticking to the heated platen. How do I fix this?
We really recommend the use of Teflon paper for most transfer pressings. (In the case of
N0-Cut Fel form Forever Paper – use the supplied non-stick paper – not Teflon – which can
damage the flex material)
When I transfer, my colors look faded.
You need to increase the amount of time you’re pressing and/or increase the heat by 20
degrees.
My Heat Press won’t heat up.
Heat presses use a lot of energy while they are heating up. It’s possible that the energy
drain has tripped the internal breaker in the press. Use the reset button on the side of heat
press to reset it. If that doesn’t work, take a moment to plug something else into the wall
outlet you’re using for the press. It might be that you’ve tripped a circuit breaker.
Time/Temperature control panel shows “000”
If you see this, turn the machine off and back on. If that doesn’t fix it, please contact our
support group as a replacement part might be necessary.
