US Robotics 9601 User Manual Download

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3. Submit your technical support question using an on-line

form, or contact the USRobotics Technical Support
Department.

For current support contact information, go to the follow-
ing Web site:

http://www.usr.com/support/

U.S.

www.usr.com/emailsupport

(888) 216-2850

8:00 A.M.-6:00 P.M., M-F,
Central

Canada

www.usr.com/emailsupport

(888) 216-2850

8:00 A.M.-6:00 P.M., M-F,
Central

Austria

www.usr.com/emailsupport/de +43 07 110 900 116 08:00-18:00, M-F

Belgium (Flemish) www.usr.com/emailsupport/bn +32 07 023 3545

08:00-18:00, M-F

Belgium (French) www.usr.com/emailsupport/be +32 07 023 3546

08:00-18:00, M-F

Czech Republic

www.usr.com/emailsupport/cz

Denmark www.usr.com/emailsupport/ea +45 70 10 4030

08:00-18:00, M-F

Finland

www.usr.com/emailsupport/ea +358 98 171 0015

08:00-18:00, M-F

France

www.usr.com/emailsupport/fr

+33 082 5070 693 08:00-18:00, M-F

Germany

www.usr.com/emailsupport/de +49 0180 567 1548 08:00-18:00, M-F

Hungary

www.usr.com/emailsupport/hu +49 0180 567 1548 09:00-17:00, M-F

Ireland

www.usr.com/emailsupport/uk +353 1890 252 130 08:00-18:00, M-F

Italy

www.usr.com/emailsupport/it

+39 848 80 9903

08:00-18:00, M-F

Luxembourg

www.usr.com/emailsupport/be +352 342 080 8318 08:00-18:00, M-F

Middle East/Africawww.usr.com/emailsupport/me +44 870 844 4546 09:00-17:00, M-F
Netherlands

www.usr.com/emailsupport/bn +31 (0) 900 202

5857

08:00-18:00, M-F

Norway

www.usr.com/emailsupport/ea +47 23 50 0097

08:00-18:00, M-F

Poland www.usr.com/emailsupport/pl
Portugal

www.usr.com/emailsupport/pt +351 (0) 21 415

4034

08:00-18:00, M-F

Russia

www.usr.com/emailsupport/ru +7 8 800 200 200 1 10:00-18:00, M-F

Spain

www.usr.com/emailsupport/es +34 902 11 7964

08:00-18:00, M-F

Sweden

www.usr.com/emailsupport/ea +46 (0)

016

3205

08:00-18:00, M-F

Switzerland

www.usr.com/emailsupport/de +41 0848 840 200 08:00-18:00, M-F

Turkey

www.usr.com/emailsupport/tk

UAE

www.usr.com/emailsupport/me +971 0800 877 63 12:00-22:00 M-F

www.usr.com/emailsupport/uk +44 0870 844 4546 08:00-18:00, M-F

Summary of Contents for 9601

Page 1: ...USB Internet Phone User Guide R24 0579 00 rev 3 1 06 ...

Page 2: ......

Page 3: ...USB Internet Phone User Guide ...

Page 4: ...SRobotics and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States gov ernment agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Com mercial Computer Software as defined in...

Page 5: ...Contents English Installation 1 Operation 9 Troubleshooting 15 Support 19 Regulatory and Warranty 21 ...

Page 6: ......

Page 7: ...tact list Send Places a call to the selected contact or dialed phone number Answers an incoming call Puts an active call on hold End Ends a call or cancels an action 0 9 Enters digits for phone number or Speed Dial number Cycles through the ringtones Enters the plus needed to precede dialed digits Also enters as a dialed character Headset jack Allows use of a corded headset with a standard 2 5mm s...

Page 8: ...ting system Windows 2000 or XP Processor speed 400 MHz USB port USB 1 1 or USB 2 0 Available disk space 15 MB RAM 128 MB High speed Internet connection CD ROM drive Skype software Installation Instructions 1 Clear your screen Balloons such as the one shown below may interfere with those that show the progress of your USB Internet Phone installation Close any balloon in your system tray ...

Page 9: ...3 2 Connect the USB Internet Phone to your com puter s USB port Wait for an indication that installation is complete If you are prompted to reboot your computer click Yes ...

Page 10: ...4 3 Insert the USRobotics Installation CD ROM The CD didn t start automatically From the Start menu select My Computer and double click the CD drive ...

Page 11: ...ll Skype If Skype is already installed on your computer go to step 5 A If prompted select your language and accept the End User License Agreement B Select Install Skype C Follow the instructions to install Skype ...

Page 12: ...6 5 Install the USB Internet Phone A Select Install USB Internet Phone ...

Page 13: ...e USB Internet Phone Make sure that Allow this program to use Skype is selected A green phone icon should appear in your system tray near the clock If the phone icon remains red or grey refer to Troubleshooting on page 15 for more information ...

Page 14: ... the Skype program B Select Tools Options Then select Sound Devices C In the Skype program click Make a test call to Skype answering machine and follow the on screen instructions You have installed the USRobotics USB Internet Phone Please open your Web browser and register your phone at www usr com productreg Congratulations ...

Page 15: ...me of the phone s speaker by moving the slider bar to the right or to the left The microphone sensitivity automatically adjusts to the volume of your voice Advanced Right click the USB Internet Phone icon and click Advanced This will open the Advanced properties window In this window you can configure the following options Select or deselect the Outgoing call displays skype win dow If you select t...

Page 16: ...e finished adjusting these settings click OK for the changes to take effect Select Language Right click the USB Internet Phone icon and click Select Lan guage In this window you can select the language in which you want the USB Internet Phone menus to be displayed Placing a call to a contact using the Skype window on your computer Press the clear button on your phone or double click the Skype butt...

Page 17: ...n to call the contact When you are done press the end button red Using speed dial On your computer double click the Skype button in your system tray In the Skype window right click a contact and click Set Speed Dial Enter a one or two digit speed dial number and click OK to assign it to the contact On your phone enter the speed dial number and press send to call the contact When you are done press...

Page 18: ...mobile numbers using SkypeOut First go to www skype com and buy Skype Credit Then just dial To dial a landline or mobile phone first press 00 or on the telephone keypad Then enter the country code and phone number that you are calling Go to http support skype com for information on international dialing Press send When you are done press end Receiving a call When the phone rings press send to answ...

Page 19: ...ady engaged in another call you can place the first call on hold to take the second call Press send to take the incoming call and place the first call on hold Press the contact button to switch to the incoming call Press send to talk Press end to end the active call ...

Page 20: ...t ics USB Phone software not running Idle state U S Robotics USB Phone software and Skype software running Incoming call In idle state In call list Outgoing call Connecting In call list Missed call In idle state In call list Contact on line Contact off line SkypeOut 14 35 Let s Skype ...

Page 21: ...red Possible Solution Reconnect the USB Internet Phone The USB Internet Phone system tray icon is grey Possible Solution From your Windows Start menu select Programs Skype and start the Skype program Possible Solution In the Skype utility select Tools then Options ...

Page 22: ...16 Click Privacy and then Manage other programs access to Skype Select U S ROBOTICSUSBPHONE exe and click Change Select Allow this program to use Skype and click OK ...

Page 23: ...ble of the phone is securely connected to a USB port on your computer Possible Solution There may have been an error during the installation proc ess Unplug the phone from your computer uninstall the software and repeat the installation procedure The USB Internet Phone does not work the caller cannot hear me after resuming the computer from Standby or Hibernate mode Possible Solution Unplug the US...

Page 24: ...n Skype may not be set to use the USB Internet Phone From your Windows Start menu select Programs then select Skype and start the Skype program Select Tools Options Then select Sound Devices Select USB Audio Device for all three settings Audio In Audio Out and Ringing Then click Save ...

Page 25: ...mber of your phone is 9601 If you ever need to call for techni cal support you will need your phone s serial number Please write your serial below 2 Go to the Support section of the USRobotics Web site at www usr com support Many of the most common difficulties that users experi ence have been addressed in the FAQ and Troubleshoot ing Web pages for your product Model Number Serial Number 9601 ...

Page 26: ...9 0180 567 1548 08 00 18 00 M F Hungary www usr com emailsupport hu 49 0180 567 1548 09 00 17 00 M F Ireland www usr com emailsupport uk 353 1890 252 130 08 00 18 00 M F Italy www usr com emailsupport it 39 848 80 9903 08 00 18 00 M F Luxembourg www usr com emailsupport be 352 342 080 8318 08 00 18 00 M F Middle East Africawww usr com emailsupport me 44 870 844 4546 09 00 17 00 M F Netherlands www...

Page 27: ...provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the manufacturer s instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installati...

Page 28: ...electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make electrical ground connections by them selves but should contact the appropriate inspection authority or an electrician as appropriate CE Compliance We U S Ro...

Page 29: ...TOMER not to exceed the latest published U S ROBOTICS recommended retail pur chase price of the product less any applicable service fees All products or parts that are exchanged for replacement will become the property of U S ROBOTICS 1 7 U S ROBOTICS warrants any replacement product or part for NINETY 90 DAYS from the date the product or part is shipped to Customer 1 8 U S ROBOTICS makes no warra...

Page 30: ...Pur chase original purchase receipt from U S ROBOTICS or its authorised reseller with the product or part with the returned product or part then U S ROBOTICS will issue CUSTOMER a Return Material Authorisation RMA and instructions for the return of the product to the authorised U S ROBOTICS Drop Zone 4 2 Any product or part returned to U S ROBOTICS without an RMA issued by U S ROBOTICS or its auth...

Page 31: ...Products evidenc ing the product serial number has been tampered with or removed misuse neglect and improper handling damage caused by undue physical temperature or electrical stress counterfeit products damage or loss of data caused by a computer virus worm Trojan horse or memory content corruption failures of the product which result from accident abuse misuse including but not limited to improp...

Page 32: ...ies or the limitation of incidental or consequential damages for cer tain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to CUSTOMER When the implied warranties are not allowed by law to be excluded in their entirety they will be limited to the TWO 2 YEAR duration of this written warranty...

Page 33: ......

Page 34: ...Printed in Xxxxxx ...

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