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WITHOUT IN ANY WAY LIMITING THE GENERALITY OF THE OTHER
PROVISIONS HEREIN, WARRANTY DOES NOT COVER: (I) DAMAGE
FROM MISUSE, NEGLECT OR ACTS OR NATURE, (II) MODIFICATIONS,
(III) INTEGRATION WITH THIRD PARTY CONTENT (IV) BEYOND THE
WARRANTY PERIOD AND/ OR FAILURE TO FOLLOW URC WARRANTY
CLAIM PROCEDURE.
The warranty limitations and warranty disclaimers may not apply to end user
in whole or in part, where such are restricted or excluded by applicable law
and such shall apply to the maximum extent permitted by applicable law.
In the event of any warranty claim, URC will, at its sole option, repair the URC
equipment using new or comparable rebuilt parts, or exchange the URC
equipment for new or rebuilt equipment.
In the event of a defect, these are
the end user’s exclusive remedies.
All the URC equipment returned for service, exchange or repair require an
RGA number. To obtain an RGA number, you must complete a Return
Request Form which you may obtain by calling (914) 835-4484 or contacting
URC at [email protected]. To obtain warranty service, end
user must deliver the URC equipment, freight prepaid, in its original packaging
or packaging affording adequate protection to URC at 420 Columbus Avenue,
Valhalla, NY 10595. It is end user’s responsibility to backup any macro
programming, artwork, software or other materials that may have been
programmed into the unit. It is likely that such data, software, or other
materials will be lost during service and URC will not be responsible for any
such damage or loss. A dated purchase receipt, bill of sale, installation contract
or other verifiable proof of purchase is required. For the URC equipment
support and other important information, please visit URC's website available
at www.universalremote.com or call the Customer Service Center at (914)
835-4484.
This limited warranty only covers the URC equipment issues caused by
defects in material or workmanship during ordinary consumer use. It does not
cover product issues caused by any other reason, including but not limited to
product issues due to commercial use, acts of God, third-party installation,
misuse, limitations of technology, or modification of or to any part of the URC
equipment. This limited warranty does not cover the URC equipment sold as
used, as is, refurbished, so called "B stock" or consumables (such as batteries).
This limited warranty is invalid if the factory applied serial number has been
altered or removed from the URC equipment.
This limited warranty
specifically excludes the URC equipment sold by unauthorized resellers.
With the exception of URC’s IR-only, broad-based consumer remotes, none of
URC’s PC programmable remotes or any of our Total Control® whole-house
equipment are authorized for online internet sales. Buying URC’s PC
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