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Warranty Policy
UPRtek provides replacement or repair services to our
products within the applicable warranty period.
1. DOA (Dead on Arrival) Returns
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In the event that you receive a product that is not working properly or is
product (except those due to willful damage or customer misuse), you
the defect, so we can process the return as a DOA product. You will be
issued a DOA number accordingly.
DOA products must be returned within 30 days of purchase and in original
with a new product (in whole package) at no charge and pay return and
For merchandise sent for repair or replacement with or without warranty,
request: company name, contact person, phone number and e-mail,
customer ship-to address, product model number, serial number, and a
wish to return.
All returned products will be tested by our professional technicians to
cannot be found by our technicians, you are responsible for paying a
Claims for loss or damage during shipment must be made to the courier by
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Please note that UPRtek is not responsible for providing repairs under
warranty if the product defect is caused by any of the following factors
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Disclaimer
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Customers Eligible for Warranty Service
UPRtek warranty policy applies to all customers who purchased from either
UPRtek or through authorized agents of UPRtek.
1. MK350 HOST
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The MK350 LED METER series all come with 3-year product warranty.
insure your return shipment for damages. Please use a courier that is able
to provide you with proof of delivery.
Damage caused by natural calamity or any inappropriate usage.
Product has been repaired or taken apart by unauthorized technicians.
The warranty label is altered, damaged or missing.
Product serial number does not conform to our original system or the label
has beendamaged.
UPRtek shall in no event be liable for any defect, damage or data loss that
has occurred during the delivery of in-warranty products. Prior to claiming
warranty service, UPRtek recommends that you make a backup of your
data and remove your data from in-warranty products.
Under the maximum allowable range of applicable laws and
any business loss, expected cost loss, data disappearance, or any other
related to the company product, shall not be the responsibility of UPRtek