Uponor Smatrix Base PULSE, Installation And Operation Manual

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Chapter 10:
Maintenance
Replacing Batteries
The Digital Thermostat (T-169) and Mini Sensor (T-161)
both use a CR2032V battery to power the display, LED, and
wireless communication. These batteries will need to be
replaced throughout the life of the Smatrix Pulse system.
• The Digital Thermostat (T-169) will need a new battery
when the low-battery icon appears on the display. This
will also be displayed in the app.
• The Mini Sensor (T-161) will need a new battery when
the LED flashes once every two hours. This will also be
displayed in the app.
To replace the batteries:
1. Remove the thermostat from the wall.
2. On the back of the thermostat, there is a slot above
the battery compartment to use a pointed object
(pen, screwdriver, etc.) to remove the battery.
3. Replace the battery. Insert the new battery with
the + side facing the back of the thermostat.
Software Updates
Users will be notified when an update is available
through the Smatrix Pulse App. This may include system
enhancements, app updates, or minor bug fixes. To
ensure the highest level of operation, updates should be
accepted and installed in a timely manner. History has
shown that a high percentage of technical support calls
could have been averted if the updates were accepted
and installed. This only applies to systems that are
connected to the Uponor Cloud, have internet access, and
have an account created.
Caution!
It is important that all Controllers are operating
with the same version of software. Open the
Smatrix Pulse App and click the menu icon (three
horizontal lines). Then, select System Settings, and
then select System Information.
New versions of software will automatically download
when available using Over The Air (OTA) updates. This
file will download to the main controller (connected to
the Communication Module) and distribute this to other
controllers without interrupting system operation. Once
the update is fully downloaded to all devices, the user/
owner will receive a prompt on the app asking to install
the update. Once this is accepted, installing the update
will interrupt system operation for 5-10 minutes. Once
completed, the system will return to normal operation
based on the last mode (heating or cooling).
Alarms
If an alarm is triggered, it will be shown as an alert in
the Smatrix Pulse App. Information about the alarm and
possible solutions are presented in the app. If connected
to Uponor Cloud services, the mobile phone will also
receive the alarm as a push notification. Also see Chapter
12: Troubleshooting for additional information.