Troubleshooting
4
Symptom
Possible Cause
Corrective Action
Alarm System Area
will not set
Fault displayed on
Keypad
A critical system fault cannot be overridden and the
service will have to attend
Keypad displays Active
Zone
Check all zones are clear (doors closed, and no other
person in area)
Alarms pending in
display
Enter manager code and unset key to acknowledge all
pending alarms
Known active circuit
Detection device faulty
If authorised the active circuit can be inhibited allowing
rest of system to be Armed.
Call service to investigate Active zone Fault.
Sounders Active
Day time tamper Alarm Disarm the system and take note of message
displayed, call service and provide details of fault
message (i.e. Tamper zone 3 DT Hall )
Keypad beeper
active
Keypad indicating Line
fault
Check with the Monitoring station for possible reported
Signalling Path fails.
Fail to communicate
If Path fail has been reported then call service for
further assistance
Fire Door Active
A 24 hour Fire door has been opened and will required
door to be closed and code entered to disarm alarm in
normal way.
Keypad LED warning 240 V Mains Fail
A Mains fail to the Panel has occurred, if Mains has
restored then acknowledge alarm in normal way, call
service for further assistance if fail is prolonged.
System will not
disarm
Fob or Code not
Authorised
Use a known programmed Fob to unset, on a
confirmed Alarm signalling system a code cannot
normally be used to unset the system
Contact service if you think your Fob may have
become faulty.
To select areas:
0> All
1 * Office
1 2 3 4 5 6 7 8
[ ] x ? + +
n
ü
_ Ready to set
? Not ready to set
x Exit time
! Alarm
* Set
−
Part set 1
= Part set 2
+ Selected
áâ
: Move cursor
0, Enter: Select all
Number, Enter: Select
0, Enter: Continue
0: Select all
Number: Select
Enter: Continue
Press:
Press:
ü
Ready to set
? Not ready to set
x Exit time
%
Alarm
n
Set
[
Part set 1
]
Part set 2
+ Selected
Select areas
Select areas
Status: list
Status: symbolic
Installer
Service
Site contract
