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TROUBLE SHOOTING
PROBLEM CAUSE:
Too rich air/fuel mixture
•
Clean out the burn plate and burn pot.
•
Check that the ash pan slides are completely closed.
•
Make sure that the viewing door is shut and sealed tightly. If not, adjust the
door catch and/or replace the gaskets.
•
Check that the outside air connection is clear of any obstructions.
•
Check that the hopper lid is sealed tightly.
•
Check the exhaust system, clean as needed.
Orange, lazy flame—excessive
fuel build-up in the burn pot
PROBLEM CAUSE:
Firepot burns out of fuel
Fire goes out or stove shuts
down. Lower auger turns, but
no fuel is feeding.
•
Hopper is empty, refill the hopper.
•
Loss of draft pressure. Check that the main door, ash pan slides, and hopper lid
are all sealed tightly. Check that the outside air connection is clean and clear of
any obstructions. Check the exhaust system, clean as needed.
•
Auger system is jammed or there is “bridging” of the fuel in the hopper, prevent-
ing fuel from flowing into the auger feed system.
PROBLEM CAUSE:
Auto-Start
Igniter
fails to ignite the fuel in the burn pot
Stove does not start a fire
when “ON” button is pushed.
•
Turn the stove “OFF”. Clear the unspent fuel from the burn pot and try again.
•
Check that the
auto-start igniter
is not blocked with ash or soot (the igniter is
located behind the 3/8” diameter hole located on the back wall of the burn pot).
NOTE: The gasket between the burn pot and rear firewall is critical for the flow
of hot air from the
auto-start igniter
into the burn pot. If you have previously
removed the burn pot, this gasket must be replaced.
•
The Auto-Start Igniter gets “red hot” during start-up. If you can not visibly see
the igniter glowing during start-up, then the
auto-start igniter
may need to be
replaced or there is a problem with the electrical control system.
•
Check the pellet quality. Replace if moist, wet, or dirty.
•
Loss of draft pressure. Check that the main door, ash pan slides, and hopper lid
are all sealed tightly. Check that the outside air connection is clean and clear of
any obstructions. Check the exhaust system, clean as needed. The safety pres-
sure switch will not supply power to the
auto-start igniter
if there isn’t suffi-
cient draft pressure inside the stove.
Disconnect the power cord before performing any maintenance! NOTE: Turning the ON/OFF
Switch to ”OFF” does not disconnect all power to the electrical components of the stove.
Never try to repair or replace any part of the stove unless instructions for doing so are given in this
manual. All other work should be done by a trained technician.
Summary of Contents for Ashley Heritage 5700
Page 19: ...19 MAINTENANCE FIGURE 12 MAINTENANCE PARTS DIAGRAM...
Page 21: ...21 TROUBLE SHOOTING...
Page 22: ...22 REPAIR PARTS DIAGRAM MODEL 5700...
Page 24: ...24 WIRING DIAGRAM...
Page 26: ...26 SERVICE RECORD DATE SERVICE OR CLEANING PERFORMED...
Page 27: ...27...