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MS860G WiFi Manual
TROUBLESHOOTING
Problems and Solutions, continued
Step 5: Close VCOM and test the MS860G’s network
connection as follows:
Open a DOS session (Start / Run / type
“cmd”). Type “ping ##.##.##.##” (replacing #
symbols with your MS860G’s actual IP
address).The results should be similar to that
below:
If no packets are found, try a few more times.
If the ping “times out” consistently, then the
MS860G is not connected to the network and
you need to start your setup over. If 1 to 3
packets are received, then you are too far
from the Access Point and have a weak
connection. Steps to resolve this include:
•
Get closer to the Access Point.
•
If the AP has an antenna, get it as high in
the air as possible.
•
Disable the AP’s Power Saving option (if it
has one). Set the AP for maximum power
usage (if possible).
•
Set the MS860G’s Power Saving mode to
“off”.
•
Concrete walls, large metal objects, etc.
can impede the WiFi signal and should be
ac-counted for and avoided.
