20
Troubleshooting
Cause
Issue
Solution
The power
fails
to turn on
Keep beeping
for 10
seconds
Keep beeping
for 1 mins
Can't feel the
electro
stimulation
Electrical
stimulation
is weak
Sudden
stop
of the
electrical
stimulation
Battery exhausted
Failed to press the button
long enough
Being used in an environment
that is too hot/cold
Remaining battery power is
too low
The electrode area didn't fit
to the skin
The electrode area didn't fit
to the skin
One of the device didn't work
The intensity level is set
too low
Remaining battery power is
too low
Gel sheet is damaged
Battery exhausted
Recharge the battery
Hold the + button down until
the product beeps(1.5 seconds)
Use in the recommended
temperate range of 15 to 35 degree celsius
Recharge the battery
Fit the electrode area close to
the skin
Fit the electrode area close to
the skin
Check if the power is on
Increase the intensity level by
pressing the + button
Recharge the battery
Please replace a new gel sheet
Recharge the battery
The conductive area gel
didn't fit to the skin
Fit the electrode area close
to the skin
