Unify OpenStage 15 Administration Manual Download

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Administration

A31003-S2030-M100-11-76A9, 01/2015

286

OpenStage SIP V3R3 for OpenScape Voice, Administration Manual

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Diagnostics

3.26.10.16 Server based applications

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3.26.10.17 Sidecar

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Summary of Contents for OpenStage 15

Page 1: ...OpenStage SIP V3R3 for OpenScape Voice Administration Manual A31003 S2030 M100 11 76A9 ...

Page 2: ...escriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice Unify OpenScape OpenStage...

Page 3: ...Deployment Service 1 19 1 6 3 Local Phone Menu 1 19 2 Startup 1 20 2 1 Prerequisites 1 20 2 2 Assembling and Installing the Phone 1 21 2 2 1 Shipment 1 21 2 2 2 Connectors at the bottom side 1 21 2 2 3 Assembly 1 22 2 2 4 Connecting the Phone 1 22 2 3 Quick Start 1 25 2 3 1 Accessing the Web Interface WBM 1 25 2 3 2 Set the Terminal Number 1 26 2 3 3 Basic Network Configuration 1 26 2 3 4 DHCP Res...

Page 4: ...ation 1 59 3 3 IP Network Parameters 1 60 3 3 1 Quality of Service QoS 1 60 3 3 1 1 Layer 2 802 1p 1 60 3 3 1 2 Layer 3 Diffserv 1 61 3 3 2 Protocol Mode IPv4 IPv6 1 64 3 3 3 Use DHCP 1 65 3 3 4 IP Address Manual Configuration 1 68 3 3 4 1 Configuration 1 68 3 3 5 Default Route Gateway 1 70 3 3 6 Specific IP Routing 1 72 3 3 7 DNS 1 74 3 3 7 1 DNS Domain Name 1 74 3 3 7 2 DNS Servers 1 75 3 3 7 3 ...

Page 5: ...rver 1 102 3 5 5 2 No SNTP Server Available 1 104 3 5 6 SIP Addresses and Ports 1 105 3 5 6 1 SIP Addresses 1 105 3 5 6 2 SIP Ports 1 107 3 5 7 SIP Registration 1 108 3 5 8 SIP Communication 1 110 3 5 8 1 Outbound Proxy 1 110 3 5 8 2 SIP Transport Protocol 1 111 3 5 8 3 Media SDP 1 112 3 5 9 SIP Session Timer 1 113 3 5 10 Resilience and Survivability 1 115 3 5 10 1 TLS Connectivity Check 1 116 3 5...

Page 6: ... 3 8 7 Hold 1 155 3 8 8 Alternate 1 155 3 8 9 Blind Call Transfer Move Blind 1 156 3 8 10 Join Two CallsTransfer Call 1 156 3 8 11 Deflect a Call 1 157 3 8 12 Shift Level 1 157 3 8 13 Phone Based Conference 1 157 3 8 14 Accept Call via Headset OpenStage 40 60 80 1 158 3 8 15 Do Not Disturb 1 158 3 8 16 Group Pickup 1 159 3 8 17 Repertory Dial 1 159 3 8 18 Hunt Group Send Busy Status 1 160 3 8 19 M...

Page 7: ... 1 186 3 11 5 2 Settings for a DSS key 1 187 3 11 6 Distinctive Ringers per Keyset Lines 1 189 3 12 Key Modules 1 192 3 13 Dialing 1 194 3 13 1 Canonical Dialing Configuration 1 194 3 13 2 Canonical Dial Lookup 1 198 3 13 3 Phone location 1 200 3 13 4 Dial Plan 1 201 3 14 Distinctive RingingRinger Setting 1 204 3 14 1 Distinctive 1 204 3 14 2 Map to Specials 1 206 3 14 3 Special Ringers 1 207 3 15...

Page 8: ... 245 3 19 Applications 1 246 3 19 1 XML Applications Xpressions OpenStage 60 80 1 246 3 19 1 1 Setup Configuration 1 246 3 19 1 2 HTTP Proxy 1 252 3 19 1 3 Modify an Existing Application 1 254 3 19 1 4 Remove an Existing Application 1 255 3 19 1 5 Application Start by Programmable Key 1 255 3 20 Password 1 256 3 21 Troubleshooting Lost Password 1 257 3 22 Restart Phone 1 257 3 23 Factory Reset 1 2...

Page 9: ...0 15 Local Phonebook 1 285 3 26 10 16 Server based applications 1 286 3 26 10 17 Sidecar 1 286 3 26 10 18 SIP standard multiline 1 287 3 26 10 19 SIP standard singleline 1 287 3 26 10 20 Speech 1 288 3 26 10 21 Tone 1 288 3 26 10 22 USB Backup Restore 1 289 3 26 10 23 Voice Dialling 1 289 3 26 10 24 Web Based Management 1 290 3 26 10 25 802 1x problems 1 290 3 26 10 26 No Tracing for All Services ...

Page 10: ...nonical Dialing 1 377 5 1 1 Canonical Dialing Settings 1 377 5 1 2 Canonical Dial Lookup 1 378 5 1 2 1 Conversion examples 1 379 5 2 How to Create Logo Files for OpenStage Phones 1 381 5 2 1 For OpenStage 40 1 381 5 2 2 For OpenStage 60 80 1 382 5 3 How to Set Up the Corporate Phonebook LDAP 1 385 5 3 1 Prerequisites 1 385 5 3 2 Create an LDAP Template 1 386 5 3 3 Load the LDAP Template onto the P...

Page 11: ... FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radi ate radio frequency energy and if not installed and used in accordance with the in structions may cause harmful interference to radio communications However there is no guarantee that interference ...

Page 12: ...dient For the users a sep arate manual is provided You can find further information on the official Unify website http www unify com and on the Unify Wiki http wiki unify com 1 4 Conventions for this Document The terms for parameters and functions used in this document are derived from the web inter face WBM In some cases the phone s local menu uses shorter less specific terms and ab breviations I...

Page 13: ...is Document If the title of a mask e g Pixel saver vs Energy saving or the name of a parameter e g Time Zone vs DST zone has changed the later version is shown If a parameter has moved from one mask to another both older and later versions are shown The same is true for the local menu paths This document describes the software version V3R3 ...

Page 14: ...ide the user administrator can navigate in the phone func tions applications and configuration menus 5 The free programmable keys enable the user to customize the telephone in line with his her personal needs by assigning individual phone numbers and functions 6 The fixed function keys provide access to frequently used telephony func tions 7 With the audio keys the user can control the audio setti...

Page 15: ...e access to frequently used telephony func tions 4 With the 5 way navigator the user administrator can navigate in the various phone functions applications and configuration menus 5 The free programmable keys enable the user to customize the telephone in line with his her personal needs by assigning individual phone numbers and functions 6 With the audio keys the user can control the audio setting...

Page 16: ...r can navigate in the various phone functions applications and configuration menus 5 The OpenStage 40 US telephone comes with six programmable lit sensor keys preset to the following factory settings Shift Phonebook Group pickup Call Forward DND Show phone The user can customize the telephone with his her personal needs by assign ing individual phone numbers and functions After a factory reset the...

Page 17: ...l manner 2 The display provides intuitive support for telephone operation 3 The fixed function keys provide access to frequently used telephony func tions 4 With the audio keys the user can control the audio settings 5 With the 3 way navigator the user administrator can navigate in the various phone functions applications and configuration menus 6 The keypad is used for entering phone numbers and ...

Page 18: ...he audio keys the user can control the audio settings 4 The fixed function keys provide access to frequently used telephony func tions 5 The keypad is used for entering phone numbers and text 6 With the navigation keys the user administrator can navigate in the various phone functions applications and configuration menus 7 The free programmable keys enable the user to customize the telephone in li...

Page 19: ...ect access to the phone is not required 1 6 2 DLS Deployment Service The Deployment Service DLS is an OpenScape Management application for administering phones and soft clients in communication networks It has a Java supported web based user interface which runs on an internet browser For further information please refer to the Deploy ment Service Administration Guide 1 6 3 Local Phone Menu This m...

Page 20: ... with SIP clients and servers Phone Administration server An FTP Server for file transfer e g firmware configuration data application software A DHCP Dynamic Host Configuration Protocol server recommended DLS Deployment Service for advanced configuration and software deployment recom mended For additional information see http wiki unify com wiki IEEE_802 1x 7 Only use switches in the LAN to which ...

Page 21: ...on Manual 21 Startup Assembling and Installing the Phone 2 2 Assembling and Installing the Phone 2 2 1 Shipment Phone Handset Handset cable Document Information and Important Operating Procedures 2 2 2 Connectors at the bottom side OpenStage 60 PC Switch Headset Handset Power supply Key Module USB Stick ...

Page 22: ...he jack on the handset 2 2 4 Connecting the Phone 1 Plug the LAN cable into the connector at the bottom of the telephone and connect the cable to the LAN resp switch If PoE Power over Ethernet is to be used the PSE Power Sourcing Equipment must meet the IEEE 802 3af specification For details about the required power supply see the following table Model Power Consumption Supply OpenStage 151 Power ...

Page 23: ...e Power Class 2 OpenStage 40 G2 OpenStage 40 G US2 Power Class 3 OpenStage 40 G or OpenStage 40 G US 2nd Key Module Power Class 3 OpenStage 60 803 Power Class 3 OpenStage 60 80 2nd Key Module Power Class 3 OpenStage 60 80 G3 Power Class 3 OpenStage 60 80 G 2nd Key Module External power unit required 1 Includes 1 Key Module 15 2 Includes 1 Key Module 3 Includes 1 Key Module USB Extension with Acous...

Page 24: ...tional jacks LAN connection to PC Headset accessory Connection to add on device accessory Connection to external keyboard accessory USB master for connection to a USB device e g accessory USB Acoustic Adapter 7 To prevent damage on the OpenStage phone connect an USB stick using the adapter cable C39195 Z7704 A5 7 Do not connect a USB hub to the phone s USB port as this may lead to stability proble...

Page 25: ...e phones For configuring the phone s DNS name please refer to Section 3 3 7 1 DNS Domain Name If the browser displays a certificate notification accept it The start page of the web inter face appears In the upper right corner the phone number the phone s IP address as well as the DNS name assigned to the phone are displayed The left corner contains the user menu tree Alternatively the DLS Deployme...

Page 26: ...LS is used For further information about this setting please refer to Section 3 5 1 1 Terminal Identity With the WBM the terminal number is configured as follows In the left column select System System Identity to open the System Identity dialog Enter the terminal number i e the SIP name phone number 2 3 3 Basic Network Configuration For basic functionality DHCP must provide the following paramete...

Page 27: ...ple Network Time Protocol server provides the current date and time for network clients The IP address of an SNTP server can be given by DHCP In order to provide the correct time it is required to give the timezone offset i e the shift in hours to be added to the UTC time provided by the SNTP server The following DHCP options are required SNTP IP Address option 42 NTP Servers IP Address or hostnam...

Page 28: ... configuration of the DNS domain name see Section 3 3 7 1 DNS Domain Name 2 3 8 Vendor Specific VLAN Discovery And DLS Address If the phone is to be located in a VLAN Virtual LAN a VLAN ID must be assigned In case the VLAN shall be provided by DHCP VLAN Discovery must be set to DHCP see Section 3 2 2 2 Automatic VLAN discovery using DHCP If a DLS Deployment Service server is in use its IP address ...

Page 29: ... server in question and select Define Vendor Classes in the context menu 3 A dialog window opens with a list of the classes that are already available For DHCP servers on a pre SP2 Windows 2003 Server Windows 2003 Server contains a bug that prevents you from using the DHCP con sole to create an option with the ID 1 for a user defined vendor class Instead this entry must be created with the netsh t...

Page 30: ...Add to define a new vendor class 5 Enter OptiIpPhone as Display name and give a description of this class Provide the class name proper by setting the cursor underneath ASCII and typing OptiIpPhone The binary value is displayed simultaneously Click OK to apply the changes The new vendor class now appears in the list 6 Exit the window with Close ...

Page 31: ...rt 7 In the DHCP console menu right click the DHCP server in question and select Set Pre defined Options from the context menu 8 In the dialog select the previously defined OptiIpPhone class and click on Add to add a new option If the workaround for a pre SP2 Windows 2003 Server has been applied the first option will be there already ...

Page 32: ...ype as follows If the workaround for a pre SP2 Windows 2003 Server has been applied the option type dialog will be skipped for the first option Name Free text e g OptiIpPhone element 01 Data type String Code 1 Description Free text e g tag 1 for OptiIpPhone class Click OK to return to the previous window 10 The newly created option is displayed now Enter Siemens in the Value field ...

Page 33: ...roceed to the configuration of the DLS address continue with step 13 Name Free text e g OptiIpPhone element 02 Data type Long Code 2 Description Free text e g tag 2 for OptiIpPhone class Click OK to return to the previous window 12 The newly created option is displayed now Enter the VLAN ID as a hexadecimal number in the Value field In the example the VLAN ID is 10 Hex 2A If you do not intend to c...

Page 34: ...ify the option type as follows Name Free text e g OptiIpPhone element 03 Data type String Code 3 Description Free text e g tag 3 for OptiIpPhone class Click OK to return to the previous window 14 The newly created option is displayed now Enter the DLS address in the Value field using the following format PROTOCOL IP ADDRESS OF DLS SERVER PORT NUMBER In the example the DLS address is sdlp 192 168 3...

Page 35: ...rver in question and then Scope and right click Scope Options Select Configure Options in the context menu 16 Select the Advanced tab Under Vendor class select the class that you previously de fined OptiIpPhone and under User class select Default User Class Activate the check boxes for the options that you want to assign to the scope in the exam ple 001 002 and 003 Click OK ...

Page 36: ...triebnahme fm Quick Start 17 The DHCP console now shows the information that will be transmitted to the corresponding workpoints Information from the Standard vendor is transmitted to all clients whereas in formation from the OptiIpPhone vendor is transmitted only to the clients workpoints in this vendor class ...

Page 37: ...ed by a instead of a Tag Option 1 Vendor must be Siemens 1 7 S i e m e n s 01 07 53 69 65 6D 65 6E 73 Tag Option 2 VLAN ID 2 4 0 0 0 10 02 04 00 00 00 0A Tag Option 3 DLS IP Address here sdlp 192 168 3 30 18443 3 25 s d l p 1 9 2 1 6 8 3 etc 03 19 73 64 6C 70 3A 2F 2F 31 39 32 2E 31 36 38 2E 33 2E 33 30 3A 31 38 34 34 33 match if substring option vendor class identifier 0 11 OptiIpPhone 2 3 8 2 Us...

Page 38: ...x sdlp the IP address of the DLS serv er and the DLS port number which is 18443 by default The following example illustrates the syntax Setup using the Windows DHCP Server 1 In the Windows Start menu select Start Programs Administrative Tools DHCP 2 Select the DHCP server and the scope Choose Configure Options in the context menu using the right mouse button Code Length VLAN ID 2 4 0 0 1 0 02 04 0...

Page 39: ...SIP V3R3 for OpenScape Voice Administration Manual 39 Startup Quick Start 3 Enter tag 1 that is the vendor tag The value has to be Siemens 4 If the VLAN ID is to be provided by DHCP Enter the hexadecimal value in Data entry In the example the VLAN ID is 10 Hex 0A ...

Page 40: ...to be provided by DHCP Enter the DLS address in the Value field using the following format PROTOCOL IP ADDRESS OF DLS SERVER PORT NUMBER In the example the DLS address is sdlp 192 168 3 30 18443 Note that the screenshot also shows the VLAN ID described in step 4 Click OK For ensuring proper functionality the port number should not be followed by any character ...

Page 41: ...A31003 S2030 M100 11 76A9 01 2015 OpenStage SIP V3R3 for OpenScape Voice Administration Manual 41 Startup Quick Start 6 The DHCP console now shows the information that will be transmitted to the corresponding workpoints ...

Page 42: ...er address and SIP registrar address contain the IP address of your OpenScape Voice server If not provided by DHCP or DLS enter the appropriate val ues If the phone is to register with a gateway enter the appropriate SIP Gateway ad dress 3 In the Server type field select OS Voice 4 In Realm enter the SIP realm the targeted user password combination refers to 5 In the User ID and Password fields en...

Page 43: ...ork access No network access No Yes Yes GuestVLAN or AuthfailVLAN LLDP Med assigns VLAN ID DHCP assigns VLAN ID No No Yes Yes 802 1x credential 802 1x auth GuestVLAN or untagged VLAN DHCP assigned IP addresses Yes VoiceVLAN Manual configured VLAN ID No Yes DHCP assigns VLAN ID No Yes No network access No No Yes L3 not configured L2 conf data changed Yes No No Conf finished OpenStage boot sequence ...

Page 44: ...er This management system completes the configu ration of the phone with all the information required for it to be usable and may also customise the phone for the cloud service provider s house style 2 5 1 Process of Cloud Deployment The following flow chart shows the way from a factory start up until a user prepared OpenStage phone deployed by a relevant DLS WPI based management system Preconditi...

Page 45: ...e option to cancel the process see Kapitel 2 Abort ing cloud deployment process by User DLS address set to the name of the Deployment server Language optional DLS port optional The phone stars the cloud deployment process The phone obtains the IP ad dress of the Unify Redirect server cloud setup com from the DNS The phone gets the pin from the user Phone displays the Progress prompt Phone contacts...

Page 46: ...lookup The hash of the pin is provided as an Inventory item to the Deploy ment server Phone saves the configuration data Phone updates and displays the Progress prompt The phone obtains the IP ad dress of the Deployment server from the DNS by look ing up the DLS address if ap propriate Phone contacts the Deploy ment server using DLS WPI Deployment server config ures the phone and the phone saves t...

Page 47: ...rocess with Cancel If the User confirms his decision the deployment process is aborted 2 5 3 Re trigger cloud deployment Cloud deployment may be restarted by triggering a Factory reset The DLS WPI requests a restart to factory defaults of the phone The phone restart should then trigger the cloud deployment process The phone exits the cloud deployment process and en ables the mode keys FPKs etc to ...

Page 48: ...in round brackets The warning text is Deployment incomplete It displays only the highest priority error condition should more than one error condition ap ply note that priority 1 is the highest Code Priority Cause AU 1 Abandoned by user Occurs when the pin prompt is dismissed RS 1 Unable to get the address for the Unify Redirect server DNS lookup failed RN 3 Unable to establish contact with Unify ...

Page 49: ... and i consecutively to select Settings Admin the administration menu OpenStage 40 US Press the keys Services l and i consecutively to select Settings Admin the admin istration menu 2 Enter Password When the Admin menu is active you will be prompted to enter the administrator password The default admin password is 123456 It is highly recommended to change the pass word see Section 3 20 Password af...

Page 50: ...op of list Press the l key briefly scroll down Hold down scroll to end of list Press the g key open a context menu down one level Press the h key cancel a function delete character left of cursor up one level Press the i key confirm entries perform an action Run your finger around the inner sensor ring W browse lists and menus set up volume Press the mkey briefly scroll up Hold down scroll to top ...

Page 51: ... enter the selective list Use the Sensor Wheel resp the m and l key to scroll up and down in the selective list To select a list entry press the i key 5 Enter the parameter value For selecting numbers and characters you can use special keys See the following table Key Function Switch to punctuation and special characters Toggle between lowercase characters uppercase characters and digits in the fo...

Page 52: ...s shortcuts for the selection of character groups OpenStage 15 20 40 With the OpenStage 15 20 40 use the keypad for entering parameters With the 3 way 5 way navigator you can enter delete copy and paste characters and numbers as well as navigate within an entry and toggle the input mode 6 Save and exit When you are done select Save exit and press Element Function Switch to punctuation and special ...

Page 53: ... be captured When PC port autoMDIX is enabled the switch determines automatically whether a regular MDI connector or a MDI X crossover connector is needed and configures the connector ac cordingly Data required LAN port speed LAN port type Settings for the ethernet port connected to a LAN switch Value range Automatic 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half du plex 100 Mbps full duple...

Page 54: ...nistration via WBM Network Port configuration Administration via Local Phone Admin Network Port Configuration LAN port type PC port status PC port type PC port autoMDIX SIP local Backup proxy RTP base Download server default LDAP server HTTP proxy LAN port speed PC port speed 389 Port configuration 5060 21 Automatic SIP gateway 5060 Submit Reset Automatic 0 5060 5010 SIP Server SIP registrar 5060 ...

Page 55: ...nnot be assigned to different VLANs When a network client is mov ing from one switch to another the switches ports have to be updated accordingly by hand With a layer 2 VLAN the assignment of VLANs to network clients is realized by the MAC ad dresses of the network devices In some environments the mapping of VLANs and MAC ad dresses can be stored and managed by a central database Alternatively the...

Page 56: ...P will be used for VLAN discovery Administration via WBM Network General IP configuration To enable VLAN discovery via LLDP MED activate the LLDP MED Enabled checkbox and se lect LLDP MED in the VLAN discovery option Afterwards click Submit Administration via Local Phone To enable VLAN discovery via LLDP MED set the Use LLDP MED option to Yes and select LLDP MED in the VLAN discovery option Admin ...

Page 57: ...f from the DHCP within the non tagged LAN Under these circumstances network routing may probably not be correct Administration via WBM Network General IP configuration To enable VLAN discovery via DHCP activate the DHCPv6 Enabled checkbox and select DHCP in the VLAN discovery option Afterwards click Submit Administration via Local Phone To enable VLAN discovery via DHCP activate the DHCPv6 Enabled...

Page 58: ...s though the DHCP server cannot be found in fixed IP mode no server connections will be possible Administration via WBM Network General IP configuration The phone must be provided with a VLAN ID between 1 and 4095 Set the VLAN discovery to Manual Afterwards click Submit Administration via Local Phone To enable VLAN discovery by Manual select Manual in the VLAN discovery option Admin Network Genera...

Page 59: ...evices in MIB Manage ment Information Base format In order to keep this information up to date a specific TTL Time To Live is specified in LLDP This value tells a device how long the received information is valid For OpenStage phones the value range is 40 60 80 100 110 120 140 180 240 320 400 An example for LLDP MED operation an OpenStage phones can be found in Section 5 4 An LLDP Med Example Admi...

Page 60: ...et from 0 to 7 7 is describing the highest priority and is reserved for network management 5 is used for voice RTP streams by default 3 is used for signaling by default Data required Layer 2 Activates or deactivates QoS on layer 2 Value range Yes No Default Yes Layer 2 voice Sets the CoS Class of Service value for voice data RTP streams Value range 0 7 Default 5 Layer 2 signalling Sets the CoS Cla...

Page 61: ...t does not meet the requirements of any of the other defined classes is placed in the default per hop behaviour group Typically the forwarding has best effort forwarding characteristics The DSCP Diffserv Codepoint value for Default is 0 0 0 0 0 0 2 Expedited Forwarding EF referred to RFC 3246 Admin Network QoS Service Layer 2 Layer 2 voice Layer 2 signalling Layer 2 video Layer 2 default Layer 2 s...

Page 62: ...vels Y are reserved for AFXY AFX1 low drop probability AFX2 and AFX3 High drop probability In the case of low drop level packets are buffered over an extended period in the case of high drop level packets are promptly rejected if they cannot be for warded Data required Layer 3 Activates or deactivates QoS on layer 3 Value range Yes No Default Yes Layer 3 voice Sets the CoS Class of Service value f...

Page 63: ...tion via WBM Network QoS Administration via Local Phone Admin Network QoS Service Layer 3 Layer 3 voice Layer 3 signalling Layer 3 video Layer 2 signalling Layer 2 video Layer 3 voice Layer 3 signalling Layer 2 voice Layer 2 5 4 QoS 3 Layer 3 EF AF31 Immediate Flash Flash override Priority EF EF Submit Reset EF EF Service MLPP Layer 3 video AF41 Layer 2 default 0 ...

Page 64: ...ted by Example 2001 0db8 85a3 08d3 1319 8a2e 0370 7347 or if not all blocks are used 2000 1 3 Administration via WBM Network General IP configuration Set the Protocol Mode to IPv4 or IPv6 or both the default setting is IPv4_IPv6 Afterwards click Submit Administration via Local Phone Admin Network General IP Configuration Protocol Mode LLDP MED Enabled DHCPv6 Enabled VLAN discovery VLAN ID DNS doma...

Page 65: ... Route Routers option 3 IP Routing Route 1 2 Static Routes option 33 Classless static route option 121 Private Classless Static Route Microsoft option 249 SNTP IP Address NTP Server option 42 Timezone offset Time Server Offset option 2 Primary Secondary DNS DNS Server option 6 DNS Domain Name DNS Domain option 15 SIP Addresses SIP Server Registrar SIP Server option 120 VLAN ID DLS address Vendor s...

Page 66: ... options are preferred in Dual Stack Mode if a parameter is configured both via DHCP and via DHCPv6 for instance DNS or SNTP server addresses Administration via WBM Network General IP configuration Set DHCP Enabled to selected Afterwards click Submit Administration via Local Phone or and Admin Network IPv4 configuration LLDP MED Enabled DHCPv6 Enabled VLAN discovery VLAN ID DNS domain Protocol Mod...

Page 67: ... General IP configuration Set DHCPv6 Enabled to selected the default setting is Enabled Afterwards click Submit Administration via Local Phone Admin Network IPv6 configuration LLDP MED Enabled DHCPv6 Enabled VLAN discovery VLAN ID DNS domain Protocol Mode Primary DNS Secondary DNS HTTP proxy IPv4_IPv6 General IP configuration DHCP DHCP Enabled Submit Reset 192 168 1 105 192 168 1 2 ...

Page 68: ...licable enter the Default route Afterwards click Sub mit 3 After the phone s network service has restarted the other IP parameters can be configured IP addresses can be entered in the following formats Decimal format Example 11 22 33 44 or 255 255 255 0 no leading ze roes Octal format Example 011 022 033 044 leading zeroes must be used with every address block Hexadecimal format Example 0x11 0x22 ...

Page 69: ...work General IP configuration Use LLDP MED Use DHCP Use DHCPv6 Admin Network IPv4 configuration IP address Subnet mask Admin Network IPv4 configuration Global address Global Prefix Len LLDP MED Enabled DHCPv6 Enabled VLAN discovery VLAN ID DNS domain Protocol Mode Primary DNS Secondary DNS HTTP proxy IPv4_IPv6 General IP configuration Manual DHCP Enabled Submit Reset 192 168 1 105 192 168 1 2 ...

Page 70: ... value was assigned by DHCP it can only be read Administration via WBM Network IPv4 configuration Enter the IP address of the router that links your IP network to other networks Afterwards click Submit Administration via Local Phone Admin Network IPv4 configuration Route Default LLDP MED Enabled DHCP lease reuse IP address Subnet mask Default route Route 1 IP address Route 1 gateway Route 1 mask I...

Page 71: ... of the Global Gateway that links your IP network to other networks After wards click Submit Administration via Local Phone Admin Network IPv6 configuration Global Gateway Global Address Global Address Prefix Len Global Gateway Link Local Address Route 1 Dest Route 1 Prefix Len LLDP MED Enabled IPv6 configuration DHCPv6 Enabled DHCPv6 lease reuse Submit Reset Route 1 Gateway Route 2 Dest Route 2 P...

Page 72: ...elected route Route 1 2 gateway IP address of the gateway for the selected route Route 1 2 mask Network mask for the selected route Administration via WBM Network IPv4 configuration Enter the IP address of the router that links your IP network to other networks Click Submit Administration via Local Phone Admin Network IPv4 configuration Route 1 IP Route 1 gateway Route 1 mask Route 2 IP Route 2 ga...

Page 73: ...oute Administration via WBM Network IPv6 configuration Enter the IP address of the router that links your IP network to other networks Afterwards click Submit Administration via Local Phone Admin Network IPv6 configuration Route 1 dest Route 1 prefix len Route 1 gateway Route 2 dest Route 2 prefix len Route 2 gateway Global Address Global Address Prefix Len Global Gateway Link Local Address Route ...

Page 74: ...he phone belongs to as well as the name servers needed for DNS resolving 3 3 7 1 DNS Domain Name This is the name of the phone s local domain Administration via WBM Network General IP configuration Enter the DNS domain the phone belongs to Afterwards click Submit Administration via Local Phone Admin Network General IP configuration DNS domain LLDP MED Enabled DHCPv6 Enabled VLAN discovery VLAN ID ...

Page 75: ...Network General IP configuration Enter the IP addresses of the primary and the secondary DNS server Afterwards click Submit Administration via Local Phone Enhanced survivability using DNS SRV is available To make use of it a special con figuration is required For details please refer to Section 3 5 10 Resilience and Survivability Admin Network General IP configuration Primary DNS Secondary DNS LLD...

Page 76: ...e following options are available None MAC based The DNS name is built from the prefix OIP followed by the phone s MAC address Web name The DNS name is set to the the string entered in Web name Only number The DNS name is set to the Terminal number that is the phone s call number see Section 3 5 1 Terminal and User Identity Prefix number The DNS name is constructed from the the string entered in W...

Page 77: ...the communication between the phone and the DLS is secure A secure connection is established by exchanging credentials between the DLS and the phone for mutual authentication After this the communication is encrypted and a dif ferent port is used A Security PIN can be provided which is used for decrypting data provided by the DLS during bootstrap For further information please refer to the DLS doc...

Page 78: ... default When using local phone administration this will be set by selection option Default security after pressing Save exit ModeSecurity status Shows whether the communication between the phone and the DLS is secure Value range Default Secure Secure PIN This parameter is read only Security PIN Used for enhanced security Administration via WBM Network Update Service DLS Administration via Local P...

Page 79: ...ese traps are designed specifically for receipt and interpretation by the QDC collection sys tem The traps are common to SIP phones HFA phones Gateways etc Traps for important high level SIP related problems Currently these traps are related to problems in registering with a SIP Server and to a failure in remotely logging off a mobile user These traps are aimed at a non expert user e g a stan dard...

Page 80: ...ng diag nostic data Diagnostic destination port Port on which the SNMP manager is receiving diagnostic data Diagnostic community SNMP community string for the SNMP manager receiving diag nostic data Diagnostic to generic destination Diagnostic to generic device Enables or disables the sending of diagnostic data to a generic destination Value range Yes No Default No QoS traps to QCU Enables or disa...

Page 81: ... Diag sending enabled Diag destination Diag destination port Diag community QoS traps to QCU QCU address QCU port QCU community QoS to generic dest Traping sending enabled Trap destination Trap destination port Trap community Queries allowed Query password SNMP QoS report traps Diagnistic traps Generic traps Diagnostic sending enabled Diagnostic destination Diagnostic destination port Diagnostic c...

Page 82: ...e server certificate sent by the Phone Administration server in order to establish a TLS connection The server certificate is validated against the root cer tificate from the trusted certificate authority CA which must be stored on the phone first For delivering the root certificate a DLS OpenScape Deployment Service server is required The SRTP type sets the key exchange method for SRTP When Use S...

Page 83: ...ange method negotiation method for secure calls via SRTP The following encryption key exchange methods are available MIKEY SDES see Section 3 4 1 3 SDES Configuration The SRTP Type and Use SRTCP options are only available for secure encrypted calls i e these parameters are only enabled if Use secure calls is activated When Use SRTCP is activated together with Use secure calls the phone will use SR...

Page 84: ...em Security System Administration via Local Phone If SRTP is enabled ANAT interworking see Section 3 5 8 3 Media SDP is only possible if SDES is configured as the key exchange protocol for SRTP Admin System Security Server cerfificate Use secure calls SRTP type Use SRTCP System SIP server certificate validation Use secure calls SRTP type MIKEY Submit Reset Use SRTCP ...

Page 85: ...rypted secure media connec tions are offered Non encrypted connections are preferred over encrypted connections i e the phone uses the non encrypted RTP connection if the remote party accepts it and only switches to SRTP if RTP is not accepted With SRTP only only an encrypted secure media connection is allowed if the remote party should not support SRTP no connection will be established With SRTP ...

Page 86: ...equiring an authenticated access can be enabled or disabled The Serial port parameter controls access to the serial port When set to No password a ter minal connected to the port can interact with the phone s operating system without restrictions When Passwd reqd is selected the serial port requires a password for access root user is not available When Unavailable is chosen the serial port is not ...

Page 87: ...urity log entries will occur when the percentage of unarchived entries in the log is as specified or more When set to disabled every new entry will trigger a save only possible via DLS The possible values are 10 20 30 35 40 45 50 55 60 65 70 80 90 The security log upload may be accomplished in two ways If Archive to DLS is enabled if the security log reaches the threshold for unachieved entries th...

Page 88: ...e encountered multiple consecutive failures to enter the admin password User access shows the date and time when the phone encountered multiple consecutive fail ures to enter the user password Administration via WBM System Security Faults The entries in this list are only displayed until they are reported to the DLS which usually happens very fast After that the entries are automatically deleted f...

Page 89: ...rd is suspended Values 0 no limits 2 3 4 5 No change for hours specifies a period before a password is allowed to be changed again Value range 0 to 99 Suspended for mins defines how long a password will be suspended after the number of failed retries has exceeded Value range 0 to 99 History valid for days defines a period in days during which the history is valid Passwords no longer used are kept ...

Page 90: ...e history The Current status parameter determines the status for the admin password When set to Ac tive the admin password is available for use With Suspended the admin password is not available for a period or until reset When set to Disabled all access via the admin password is disabled The status of the admin password can only be set via DLS WPI It is changed in ternally to suspended when the p...

Page 91: ...er Policy 3 4 5 4 Character Set The composition of the password can be configured in detail Ucase chars reqd defines the minimum number of uppercase characters Value range 0 to 24 Lcase chars reqd defines the minimum number of lowercase characters Value range 0 to 24 Digits required defines the minimum number of digits 0 to 24 Special chars reqd defines the minimum number of special characters The...

Page 92: ...ous versions see Section 3 20 Password Administration via WBM Security and Policies Password Change Admin password Security and Policies Password Change User password Administration via Local Phone Admin Security policies Password Change Admin password Current password New password Confirm password Change User password Admin password New password Confirm password Special chars reqd Bar repeat leng...

Page 93: ... the point when the certificate is being validated The address of an OCSR can be configured on the phone and can also be obtained from the certificate to be checked which will have the priority When OCSP check is activated the configured OCSR is requested to check if the certificate has been revoked OCSR 1 address specifies the IP address or FQDN of a primary OCSP responder OCSR 2 address specifie...

Page 94: ...cation level for the HTTPS server to be used see Section 3 16 2 Common FTP HTTPS Settings Secure send URL sets the authentication level for the server to which special HTTP requests are sent on key press Send URL function see Section 3 8 30 Send Request via HTTP HT TPS Secure SIP server sets the authentication level for the SIP server connected to the phone see Section 3 5 7 SIP Registration Secur...

Page 95: ...he registrar containing the contents of Terminal number Data required Terminal number Number to be registered at the SIP registrar Terminal name Name to be registered at the SIP registrar Administration via WBM System System Identity Administration via Local Phone 3 5 1 2 Display Identity If an individual name or number is entered as Display identity and Enable ID is activated it is displayed in t...

Page 96: ...al administration fm System Settings Administration via WBM System System Identity Administration via Local Phone Admin System Identity Display identity Enable ID Terminal name Display identity Enable ID Web name DNS name construction System Identity 4711 Terminal number 4711 Submit Reset openstage Only number ...

Page 97: ...an be configu red in the canonical dial settings Section 3 13 1 Canonical Dialing Configuration Voice Mail number Allow refuse Hot warm phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio Gen...

Page 98: ...time the display backlight is switched off to save energy The possible values are 1 minute 5 minutes 30 minutes 60 minutes 2 hours 4 hours or 8 hours Moreover with OpenStage 40 and 60 this parameter can also be configured by the user Administration via WBM Local functions Energy saving Administration via Local Phone Admin System Features Configuration General Emergency number Voicemail number Admi...

Page 99: ...matched to a FAC in the Dialled tab list of Call Log is that the context menu for the list entry now provides both numbers from the last call associated with the entry as Dial options in the context menu for the list entry similar to that already provided by the context menu for the Details form of such an entry Note that the Call Log display on OS15 has been simplified 3 so that an entry only dis...

Page 100: ...ere shall be included into the call log or excluded from the call log i e not logged at all decide whether a number which also exists in missed calls tab of call log is to be deleted from call log when this number is called manually when called In the Call Lists missed calls that were completed elsewhere are marked with a check mark For details please refer to the User manual Forwarded calls are n...

Page 101: ...ese calls are marked with a check mark Answered elsewhere Exclude Calls completed elsewhere will not be visible on phone they will not be logged at all Delete entry Manually Call numbers remain in call log until they are deleted manually Delete entry When called Call numbers existing in missed call list are deleted automatically when they are called again User Configuration Call logging General FA...

Page 102: ...able Auto time change now daylight saving is controlled by the DST zone Time zone parameter This parameter determines when DST starts or ends and must be set accord ing to the location of the phone The Difference minutes parameter defines how many minutes the clock is put forward for DST In Germany for instance the value is 60 3 5 5 1 SNTP is Available but no Automatic Configuration by DHCP server...

Page 103: ... Australia Tasmania Victoria Brazil Canada Canada Newfound land Europe Portugal United Kingdom Europe Finland Europe Rest Mexi co United States New Zealand New Zealand Chatham Default setting for OpenStage 40 US is United States After a factory reset the system will be reset to this value Administration via WBM Date and Time Administration via Local Phone Admin Date and Time SNTP IP address Timezo...

Page 104: ...time change Auto DST Enables or disables automatic control of daylight saving time according to the Time zone Value range Yes No Default setting for OpenStage 40 US is Yes After a factory reset the system will be reset to this value Administration via WBM User menu User pages Date and time Administration via Local Phone The manual setting of time and date is located in the user menu not in the adm...

Page 105: ...ISTER messages When registered the phone is ready to receive incoming calls SIP gateway ad dress gives the IP address or host name of the SIP gateway If configured the SIP gateway is used for outgoing calls otherwise the server specified in SIP server address is used A SIP gateway is able to perform a conversion of SIP to TDM which enables to send calls directly into the public network Data requir...

Page 106: ...dresses SIP server SIP registrar SIP gateway SIP server address SIP registar address SIP gateway address Registration SIP Survivability SIP Session SIP Addresses 192 168 1 165 Session timer enabled Session duration seconds Registration timer seconds 3600 3600 Server type OS Voice Submit Reset 192 168 1 165 Backup registration allowed Backup proxy address Backup registration timer seconds 3600 Back...

Page 107: ... registers Default 5060 SIP gateway Port of the SIP gateway Default 5060 SIP local Port used by the phone for sending and receiving SIP messages Default 5060 Administration via WBM Network Port configuration Administration via Local Phone When changing the SIP Transport protocol from UDP TCP to TLS the SIP port now also have to be changed correspondingly e g SIP port from 5060 to 5061 and on chang...

Page 108: ...ser This procedure is server specific and is not described here Authenticated Registration The phone supports the digest authentication scheme and requires some parameters to be configured in addition to those for unauthenticated registration By providing a User ID and a Password which match with a corresponding account on the SIP registrar the phone authen ticates itself Optionally a Realm can be...

Page 109: ...cated registration Password Password required for an authenticated registration Administration via WBM System Registration Administration via Local Phone Admin System Registration SIP Session Registration timer Server type Realm User ID Password SIP server address SIP registar Address SIP gateway address Registration SIP Survivability SIP Session SIP Addresses 192 168 1 165 Session timer enabled S...

Page 110: ...ot provide a domain this value will be appended to the name or number Otherwise the domain of the outbound proxy will be appended Data required Outbound proxy Determines whether an outbound proxy is used or not Value range Yes No Default Yes when System Registration Server type is set to HiQ8000 firmware version V3 onwards Yes Default OBP domain Alternative value for the domain that is given in th...

Page 111: ...ues UDP TCP and TLS are available The default is UDP default when System Registration Server type is set to HiQ8000 firmware version V3 onwards TLS Administration via WBM System SIP interface Administration via Local Phone Admin System SIP Interface SIP transport SIP interface Outbound proxy Default OBP domain SIP transport UDP Response timer ms 32000 NonCall trans ms Reg backoff seconds 60 32000 ...

Page 112: ...P mode defines which IP version is to be used for voice transmission With IPv4 only IPv4 is used with IPv6 only IPv6 is used with IPv4_IPv6 both IPv4 and IPv6 can be used but IPv4 is preferred with IPv6_IPv4 both IPv6 and IPv4 can be used but IPv6 is preferred Administration via WBM System SIP interface Administration via Local Phone If SRTP is enabled ANAT interworking is only possible if SDES is...

Page 113: ... the call and stateful proxies can remove any state for the call This feature is sufficiently backward compatible such that only one end of a call needs to im plement the SIP extension for it to work The parameter Session timer enabled determines whether the mechanism shall be used and Session duration seconds sets the expiration time and thus the interval between refresh re INVITEs Data required ...

Page 114: ...P session Session timer Session duration SIP server address SIP registar Address SIP gateway address Registration SIP Survivability SIP Session SIP Addresses 192 168 1 165 Session timer enabled Session duration seconds Registration timer seconds 3600 3600 Server type OS Voice Submit Reset 192 168 1 165 Backup registration allowed Backup proxy address Backup registration timer seconds 3600 Backup t...

Page 115: ...gateway Alternatively if the SIP server otherwise specified in System Regis tration SIP server address is to be configured by DNS SRV set the SIP server port to 0 The web interface path is Network Port configuration SIP server For details see Section 3 5 6 2 SIP Ports As SIP gateway address enter the DNS domain name for which the DNS SRV records are valid The web interface path is System Registrat...

Page 116: ...ealized by 2 timers for details see Section 3 5 10 2 Response Timer and Section 3 5 10 3 Non INVITE Transaction Timer For configuring the backup server please refer to Sec tion 3 5 10 5 Backup SIP Server 3 5 10 1 TLS Connectivity Check A regular check ensures that the TLS link to the main SIP server is active When the Connec tivity check timer is set to a non zero value test messages will be sent ...

Page 117: ...s that the server had died and then attempts to contact the backup server if con figured If there is no backup server configured the phone just tidies up internally The data is given in milliseconds The default value is 32 000 for Phone Administration the recommended setting is 3 7 seconds 3700 ms Administration via WBM System SIP interface Administration via Local Phone Admin System SIP Interface...

Page 118: ...rver had died and then attempts to contact the backup server if configured If no backup server is configured the phone will just tidy up internally The data is given in milliseconds The default value is 32 000 for Phone Administration the recommended setting is 6 seconds 6000 ms Administration via WBM System SIP interface Administration via Local Phone Admin System SIP Interface NonCall transactio...

Page 119: ...out the phone waits a random time before send ing another REGISTER message The Reg backoff seconds parameter determines the maximum waiting time Administration via WBM System SIP interface Administration via Local Phone Admin System SIP Interface Reg backoff SIP interface Outbound proxy Default OBP domain SIP transport UDP Response timer ms 32000 NonCall trans ms Reg backoff seconds 60 32000 Conne...

Page 120: ...e Backup transport option displays the current transport protocol used to carry SIP mes sages to the Backup proxy server The Backup OBP flag indicates whether or not the Backup proxy server is used as an out bound proxy Data required Backup registration allowed Backup registration flag Determines whether or not the backup proxy is used as a SIP Registrar Value Range Yes No Default Yes Backup proxy...

Page 121: ...ession timer enabled Session duration seconds Registration timer seconds 3600 3600 Server type HiQ8000 Submit Reset 192 168 1 165 Backup registration allowed Backup proxy address Backup registration timer seconds 3600 Backup transport Backup OBP flag UDP Realm User ID Password SIP local Backup proxy RTP base Download server default LDAP server HTTP proxy LAN port speed PC port speed 389 Port confi...

Page 122: ...enScape Voice Administration Manual administration fm System Settings Administration via Local Phone Admin System Registration SIP session SIP survivability Backup reg flag Backup proxy addr Backup reg timer Backup transport OBP flag Admin Network Port Configuration Backup proxy ...

Page 123: ...Call forwarding see Section 3 8 4 Call Forwarding Standard Do not disturb see Section 3 8 15 Do Not Disturb Refuse call see Section 3 7 1 Allow Refuse Repertory dial key see Section 3 8 17 Repertory Dial Ext int forwarding see Section 3 8 5 Call Forwarding by Call Type Phone book lookups see user manual DSS feature see Section 3 11 5 Direct Station Select DSS BLF feature see Section 3 8 28 BLF Key...

Page 124: ...ure access Call control Blind transfer 3rd call leg Blind transfer Feature access Services Call associated Call establish Call control 3rd call leg Refuse call Repertory dial key CTI control Submit Reset Call forwarding Do not disturb Group pickup Call deflection Callback Call pickup CTI Phone book lookups BLF feature Line overview DSS feature USB device access Backup to USB Web based manag Blueto...

Page 125: ...llback Call pickup Group pickup Call deflection Call forwarding Do not disturb Refuse call Repertory dial key Ext int forwarding Admin System Features Feature access Call associated Phone book lookups DSS feature BLF feature Line overview Video calls Admin System Features Feature access CTI CTI control Admin System Features Feature access Services Bluetooth Web based manag USB device access Backup...

Page 126: ...s see Section 3 6 Feature Access Voice Mail number Allow refuse Hot warm phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio General Bridging enabled Dial plan enabled FPK program timer On No...

Page 127: ...1003 S2030 M100 11 76A9 01 2015 OpenStage SIP V3R3 for OpenScape Voice Administration Manual 127 Administration Feature Configuration Administration via Local Phone Admin System Features Configuration General Allow refuse ...

Page 128: ...ination In addition the user will be provided with a dial tone during the delay period With the setting No action hot phone or warm phone functionality is disabled Administration via WBM System Features Configuration Voice Mail number Allow refuse Hot warm phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangu...

Page 129: ...A9 01 2015 OpenStage SIP V3R3 for OpenScape Voice Administration Manual 129 Administration Feature Configuration Administration via Local Phone Admin System Features Configuration General Hot warm phone Hot warm destination Initial digit timer ...

Page 130: ...tration via Local Phone Admin System Features Configuration General Initial digit timer Voice Mail number Allow refuse Hot warm phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio General Bri...

Page 131: ...equisites The phone has to be assigned to a pickup group on OpenScape Voice and the corresponding URI of the Call Pickup group service provided by the server is config ured on the phone An example pickup URI is 3 See Section 3 7 4 2 Pickup alert for op tions on visual and audible indication Administration via WBM System Features Addressing 3 7 4 2 Pickup alert If desired an incoming call for the p...

Page 132: ...s is activated Group pickup as ringer determines whether the current ring tone or an alert beep is used If set to Yes a pickup group call will be signaled by a short ring tone the currently selected rigtone is used If set to No a pickup group call will be signaled by an alert tone The default is Yes Depending on the phone state and the setting for Group pickup as ringer the group pickup tone comes...

Page 133: ...ickup call is signaled by an alert on the phone GUI To accept the call the user must confirm the alert or press the corresponding function key if configured Phone State Grouppickupas ringer yes Grouppickupas ringer no Ringer on Idle Ring tone Speaker Beep Speaker In call Handset Ring tone Speaker Beep Handset Handset Open listening Beep Handset and Speaker Beep Handset and Speaker Headset Ring ton...

Page 134: ... phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio General Bridging enabled Dial plan enabled FPK program timer On No action 30 5 Group pickup tone allowed Group pickup as ringer Group pick...

Page 135: ...ser menu User Configuration Outgoing calls Administration via Local Phone User menu 3 7 5 2 Transfer on Hangup This feature applies to the following scenario While A is talking to B C calls A A accepts the call so B is on hold and the call between A and C is active If Transfer on hangup is enabled and A goes on hook B gets connected to C If disabled C will be released when A hangs up and A has the...

Page 136: ...destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio General Bridging enabled Dial plan enabled FPK program timer On No action 30 5 Group pickup tone allowed Group pickup as ringer Group pickup visual alert ...

Page 137: ...l in another way The Code for callback cancel all all deletes all the callback requests stored previously on the telephone system SIP server Data required Callback FAC Access code that si sent to the server for all kind of Callback Code for callback cancel all Callback Cancel all Access code for canceling all call back requests on the server Administration via WBM System Features Addressing Admini...

Page 138: ...n 3 7 6 1 Call Completion Used with Asterisk only Administration via WBM System Features Call Completion Administration via Local Phone Admin System Features Call completion Functional CCSS Callback ringer Allow after call s Max callbacks Call completion Functional CCSS Callback ringer Allow after call s 30 altert internal Max callbacks 5 Submit Reset ...

Page 139: ...ver gateway in use the Message waiting server address that is the address or host name of the server that sends message waiting notifications to the phone must be configured With OpenScape Voice this setting is not typically necessary for enabling MWI functionality Administration via WBM System Features Addressing Administration via Local Phone Admin System Features Addressing MWI server URI Confe...

Page 140: ...calling the mailbox will be a single step process on a suitably configured OS80 60 and at least a two step process on OS40 20 15 Data required New items Determines whether new items are indicated Fixed Value range Show Hide Alternative label Label for new items New urgent items Determines whether new urgent items are indicated Value range Show Hide Alternative label Label for new urgent items Old ...

Page 141: ...OpenScape Voice Administration Manual 141 Administration Feature Configuration Administration via Local Phone Admin Locatl functions Messages settings New items Alternative label New urgent items Alternative label Old items Alternative label Old urgent items Alternative label ...

Page 142: ...an involve 3 to 16 members This feature is not available with every system Administration via WBM System Features Addressing It is recommended not to enter the full URI but only the user part For instance enter 123 not 123 SIP SERVER ADDRESS A full address in this place might cau se a conflict when Phone Administration uses multiple nodes Conference Group pickup URI Callback FAC BLF pickup code 0 ...

Page 143: ...ted Please note that the Server features parameter despite the name similarity is not related to the Server feature functionality as described in Section 3 8 27 Server Feature Server features is deactivated automatically if System Registration Server type see Section 3 5 7 SIP Registration is set to HiQ8000 Before switching Server features on or off please ensure that both Call Forwarding and DND ...

Page 144: ...stination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio General Bridging enabled Dial plan enabled FPK program timer On No action 30 5 Group pickup tone allowed Group pickup as ringer Group pickup visual alert BL...

Page 145: ...alls menu in User Configuration Incoming Calls can be allowed or disallowed see Section 3 6 Feature Access Voice Mail number Allow refuse Hot warm phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetoot...

Page 146: ...3 S2030 M100 11 76A9 01 2015 146 OpenStage SIP V3R3 for OpenScape Voice Administration Manual administration fm Feature Configuration Administration via Local Phone Admin System Features Configuration General Allow uaCSTA ...

Page 147: ...uration The current position in the user or admin menu is kept in case the user admin has exited the menu e g for receiving a call Thus if the user admin re enters the menu he is directed to exactly that submenu or parameter which he had been editing be fore Voice Mail number Allow refuse Hot warm phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features ...

Page 148: ...he feature is de termined Disabled Recording is not possible Manual The user starts and stops recording manually using the menu or a free program mable key Auto start The recording starts automatically besides the user can stop and start the recording manually All Calls The recording starts automatically for all recordable calls the user can not stop or start the recording manually The Audible ind...

Page 149: ...arm phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio General Bridging enabled Dial plan enabled FPK program timer On No action 30 5 Group pickup tone allowed Group pickup as ringer Group p...

Page 150: ...methods for key programming remain enabled The functions available and their param eters are described in the following sub sections For keyset and DSS functionality please refer to Section 3 11 Multiline Appearance Keyset Administration via WBM System Features Configuration General Voice Mail number Allow refuse Hot warm phone Hot warm destination Initial digit timer seconds Emergency number Allo...

Page 151: ...ia WBM System Features Program keys 3 8 2 Selected Dialing On key press a pre defined call number is called The label displayed to the left of the key is defined in Key label key number The call number defined in the Dial number parameter is dialed on key press Administration via WBM System Features Program keys Selected dialling Admin System Features Configuration General FPK prog timer Key label...

Page 152: ...er The Forwarding type parameter determines the forwarding behaviour If All callsUncondition al is selected any incoming call will be forwarded If On no reply is set the call will be for warded when the user has not answered within a specified timespan The timespan is config ured in the WBM user pages under User Configuration Incoming calls Forwarding No reply delay seconds If On busy is selected ...

Page 153: ...ber It is possible to have an extra key defined for each Call Forwarding Call Type Data required Forwarding type Determines forwarding behaviour Value range CF Unconditional any CF no reply any CF busy any CF unconditional ext CF unconditional int CF no reply ext CF no reply int CF busy ext CF busy int Default CF Unconditional any Destination Destination number of call forwarding Administration vi...

Page 154: ...Forwarding Forwarding Favourites Forwarding No reply Forwarding Busy Forwarding Unconditional 2153 Submit Reset Forward external calls to Destination 2102 Forward internal calls to Destination not set Forward any call to Destination 2152 Forward external calls to Destination 2102 Forward internal calls to Destination 2102 Forward external calls to Destination 2102 Forward internal calls to Destina...

Page 155: ...d The call currently selected or active is put on hold A held call can be retrieved by pressing the key a second time The label displayed to the left of the key is defined in Key label key number Administration via WBM System Features Program keys Hold 3 8 8 Alternate Toggles between two calls the currently active call is put on hold The label displayed to the left of the key is defined in Key lab...

Page 156: ... Program keys Blind transfer 3 8 10 Join Two CallsTransfer Call Call transfer applicable when there is one active call and one call on hold The active call and the held call are connected to each other while the phone that has initiated the transfer is dis connected The label displayed to the left of the key is defined in Key label key number Administration via WBM System Features Program keys Joi...

Page 157: ... Shift Level Shift the level for the programmable keys When activated the functions assigned to the shifted level are available on the keys The label displayed to the left of the key is defined in Key label key number Administration via WBM System Features Program keys Shift 3 8 13 Phone Based Conference Establishes a three party conference from an active call and held call The label displayed to ...

Page 158: ...n Key label key number Administration via WBM System Features Program keys Headset 3 8 15 Do Not Disturb If this feature is activated incoming calls will not be indicated to the user The label displayed to the left of the key is defined in Key label key number Administration via WBM System Features Program keys Do Not Disturb This feature can be enabled or disabled under System Features Feature ac...

Page 159: ...red number and or function is selected via the Dial string parameter The following call functions are available disconnect a call start a consultation call Example 3333 preceded by a call number start a call Example 3333 enter a pause e g for exit code or international dialing Example 0 011511234567 The label displayed to the left of the key is defined in Key label key number Administration via WB...

Page 160: ... In the Description field an appropriate description for the feature can be entered Administration via WBM System Features Program keys Feature toggle 3 8 19 Mobile User Logon The mobility feature enables users to transfer their personal settings such as their key layout or personal phonebook from one phone to another The data is stored and managed by the DLS Deployment Service The label displayed...

Page 161: ...is defined in Key label key number Administration via WBM System Features Program keys Directed pickup 3 8 21 Callback When the remote phone called is busy does not reply the user can send a callback request to the server by pressing this key The label displayed to the left of the key is defined in Key label key number Administration via WBM System Features Program keys Callback This feature can b...

Page 162: ... sulation call The label displayed to the left of the key is defined in Key label key number Administration via WBM System Features Program keys Consultation 3 8 24 Call Waiting Enables or disables the call waiting feature If enabled calls from a third party are allowed dur ing an active call The label displayed to the left of the key is defined in Key label key number This feature can be enabled ...

Page 163: ...Program keys Call waiting 3 8 25 Call recording Starts or stops call recording for configuring call recording see Section 3 7 13 Call Record ing The label displayed to the left of the key is defined in Key label key number Administration via WBM System Features Program keys Call Recording Key label 3 Call waiting Call waiting Submit Reset Key label 3 Call Recording Call Recording Submit Reset ...

Page 164: ...e LED associated to the key 3 8 28 BLF Key This function offers the possibility to monitor another extension and to pick up calls for the mon itored extension The feature is available for OpenStage 40 60 80 which provide a headset jack it only operates if the headset is plugged in In case the key for feature activation has been pressed before the headset is connected the feature will be automatica...

Page 165: ...tem or functions on a web server that can only be triggered by HTTP HTTPS request e g login logout for flexible working hours The Protocol parameter defines whether HTTP or HTTPS is to be used for sending the URL to the server The Web server address is the IP address or DNS name of the remote server to which the URL is to be sent The Port is the target port at the server to which the URL is to be ...

Page 166: ...on V2R2 the Push support parameter is available If activated the LED is controllable by a combination of an HTTP push request and an XML document For further in formation see the XML Applications Developer s Guide The Symbolic name is used to assign a push request from the application server to the appro priate free programmable key resp fixed function key This value must be unique for all keys in...

Page 167: ... requests from the server Symbolic name Assigns a push request to the appropriate free programmable key resp fixed function key Administration via WBM System Features Program keys Send URL Protocol Web server address Send URL SIP response handling Authenticate phone Message details HTTPS GET Web server user ID Web server password LED controller URI Method key1 value1 key2 value2 Port Path Paramete...

Page 168: ...er the LED will light up and the user has the possibility to toggle between these calls via key press System Features Program keys 3 8 33 Start Phonebook OpenStage 40 15 only starting with V2R1 These key functions opens a menu which enables the user to start the personal or the corpo rate phonebook For further information about the personal and corporate phonebook please refer to the user guide fo...

Page 169: ...is key the microphone is turned off This programmable key function is available only for OpenStage 15 phones which have no fixed mute key Administration via WBM System Features Program keys Mute 3 8 36 Release OpenStage 15 only On pressing this key the current call is disconnected This programmable key function is avail able only for OpenStage 15 phones which have no fixed release key Administrati...

Page 170: ...et the phone the keys in the first level will be reset to the default factory settings 3 10 Fixed Function Keys For OpenStage 60 80 the forwarding key r the release key s and the voice recognition key q OpenStage 20 and OpenStage 40 the release key s the redial key and the forwarding key r specific SIP or HTTP based functions can be defined These functions can be employed as an alternative to the ...

Page 171: ...en keysets 3 11 1 Line key configuration System Features Program keys A line corresponds to a SIP address of record AoR which can have a form similar to an E mail address or can be a phone number It is defined by the Address parameter For registra tion of the line a corresponding entry must exist on the SIP server resp the SIP registrar server A label can be assigned to the line key by setting its...

Page 172: ...necessary for authenticated access are User Identifier and Password For all three parameters there must be corresponding entries on the SIP server The Shared type parameter determines whether the line is a shared line i e shared with other endpoints or a private line i e available exclusively for this endpoint A line that is configured as primary line on one phone can be configured as secondary li...

Page 173: ...ing on off Determines whether the line rings on an incoming call Value range On Off Default On Ring delay seconds Time interval in seconds after which the line starts ringing on an incoming call Default 0 Selection order Priority assigned to the line for the selection of an outgoing line Default 0 Address Address phone number which has a corresponding entry on the SIP server registrar Realm Domain...

Page 174: ...e Line To assign a new function to a key select from the drop down list box To view or modify the Parameters associated with the key use the Edit button edit Selected dialling edit Hold edit Clear no feature assigned edit Clear no feature assigned edit Clear no feature assigned edit Mobility edit Label Selected dialling Label Hold Label Mobility Clear no feature assigned edit Shift edit Label Shif...

Page 175: ...nu the menu path is the same Line It is recommended that primary lines are only configured on keys 1 to 6 This ensures compatibility with athe mobility feature when using devices with 6 or fewer programmable feature keys Key label 1 Primary line Ring on off Ring delay seconds Selection order Address Realm User Identifier Password Shared type Allow Overview Submit Reset 0 0 No Action Hot warm actio...

Page 176: ...ration fm Multiline Appearance Keyset Administration via Local Phone The configuration of a line via Local phone is only possible when the line key has been created via Web interface or DLS before Admin System Features Configuration Keyset lines Details For Keyset Line xx Address Ring on off Selection order Hot warm action ...

Page 177: ...nating calls is the line that has been used for the last call originating or terminating none The user manually selects a line by pressing its line key before going off hook or by pressing the speaker key to originate a call Manual line selection overrides automatic line preferences The Terminating line preference parameter decides which terminating line i e line with an incoming call is selected ...

Page 178: ...ion forwarding i e the for warding function of Phone Administration If Forward indication is activated and station for warding is active for the corresponding line the LED of the line key blinks Preselect mode determines the phone s behaviour when a call is active and another call is ringing If the parameter is set to Single button the user can accept the call a single press on the line key If it ...

Page 179: ...Line action mode Determines the consequence for an established connection when the line key is pressed Value range Hold Release Default Hold Show focus Determines whether the line key LED blinks or is steady when it is in use Value range Yes No Default Yes Reservation timer Sets the period in seconds after which a line reservation is cancelled If set to 0 the reservation timer is deactivated Defau...

Page 180: ...System Features Keyset Operation LED on registration Originating line preference Terminating line preference Line action mode Show focus Reservation timer seconds Forwarding indicated Preselect mode Keyset operation Preselect timer idle line hold Rollover ring alert beep Submit Reset 60 ringing line single button Preview mode Preview timer 8 Bridging priority Preview overwrites brid ...

Page 181: ... Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio General Bridging enabled Dial plan enabled FPK program timer On No action 30 5 Group pickup tone allowed Group pickup as ringer Group pickup visual alert BLF alerting Beep Prompt Enable Bluetooth interface MWI ...

Page 182: ... Keyset Administration via Local Phone Administration via Local Phone Admin System Features Keyset operation Rollover ring LED on registration Originating line preference Terminating line preference Line action mode Show focus Reservation timer Forward indicated Preselect mode Preselect timer Admin System Features Configuration General Bridging enabled ...

Page 183: ...ty of the call party If the line is configured to ring the identity of the call party will be re vealed The preview mode can be configured as temporary or as permanent If System Features Keyset operation Preview mode is disabled preview mode will end when the user uses the previewed line or a new call is started in any other way or if the focus is changed away from call view If the parameter is en...

Page 184: ... key 2x while line view is displayed n rel n rel n rel n rel 1st press line status 2nd press bridge confer ence Press busy second line key 1x n rel n rel n rel n rel Bridge conference Preview key is pressed first LED on and the Line key is pressed once or twice Press busy second line key 1x n rel n rel Bridge conference Preview LED off Press busy second line key 1x n rel n rel Bridge conference Pr...

Page 185: ...e busy line key invokes bridging if Bridging priority Preview overrides bridging then pressing the line key displays the line status however pressing the line key twice bridging will be invoked 3 11 4 Immediate Ring Enables or disables the preset delay for all line keys This feature only applies to keyset lines The label displayed to the left of the key is defined in Key label key number Administr...

Page 186: ...ault is 3 If Deflecting call enabled is checked the user can forward an alerting call to the DSS target by pressing the DSS key The default is No If Allow pickup to be refused is checked the user is enabled to reject a call alerting on the line associated with the DSS key The default is No The DSS key can be configured to indicate the call forwarding state of the number represented by the DSS key ...

Page 187: ...with the DSS key User Identifier gives the SIP user ID of the line associated with the DSS key Password provides the password corresponding to the SIP user ID The Outgoing calls parameter determines the behaviour of a call over the DSS line at the tar get phone If set to Direct any forwarding and Do not Disturb settings on the target phone will be overridden so that a call will always alert If set...

Page 188: ...dress of Record of the destination that is assigned to the DSS key Realm SIP Realm of the DSS destination User ID SIP user ID of the DSS destination Password Password corresponding to the SIP user ID Outgoing calls Determines whether forwarding and DND at the target phone will be over ridden on a DSS call Value range Normal Direct Default Normal Action on calls Handling of an active call when pres...

Page 189: ...Configuration Keyset Lines form will be absent If a matching distinctive ringer name is found then the Ringer items are editable with the initially shown value being the same as the value in the Admin Ringer setting form Changes made to the Ringer values by the User will also change the matching distinctive ringer values in Admin Ringer setting Destinctive Ringers are not applicable for DSS Keys D...

Page 190: ...istinctive ringing Name Ringer sound Pattern melody Ringer2 mp4 Ringer3 mp3 Ringer5 mp3 Ringer2 mp3 Ringer4 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 8 4 3 3 8 3 3 3 3 3 3 3 3 3 3 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring alert internal alert externa alert recall ale...

Page 191: ...er setting Distinctive 1 15 Name Ringer sound Ringer in UserMenu Pattern melody Ringer melody in UserMenu Pattern sequence Ringer tone sequence in User Menu Duration Audible User Menu Configuration Keyset Lines xx Ringer file Ringer sound in Admin Menu Ringer melody Pattern melody in Admin Menu Ringer sequence Pattern sequence in Admin Menu Ring delay seconds Address Primary line Allow in overview...

Page 192: ...el can not be combined For key labeling a special tool is available please refer to http wiki unify com wiki Key_Labelling_Tool Key Module 1 Clear no feature assigned To assign a new function to a key select from the drop down list box To view or modify the Parameters associated with the key use the Edit button edit 1 Normal Key Shifted Clear no feature assigned edit Clear no feature assigned edit...

Page 193: ...edit Clear no feature assigned edit 3 Clear no feature assigned edit Clear no feature assigned edit 4 Clear no feature assigned edit Clear no feature assigned edit 5 Clear no feature assigned edit Clear no feature assigned edit 6 Clear no feature assigned edit Clear no feature assigned edit 7 Clear no feature assigned edit Clear no feature assigned edit 8 Clear no feature assigned edit Clear no fe...

Page 194: ... code e g 49 for Germany 44 for United Kingdom Maximum length 5 National prefix digit Prefix for national connections e g 0 in Germany and United King dom Maximum length 5 Local national code Local area code or city code e g 89 for Munich 20 for London Maximum length 6 Minimal local number length Minimum number of digits in a local PSTN number e g 3335333 7 digits Local enterprise number Number of...

Page 195: ...rs that correspond to an enterprise node extension are al ways prefixed with the node ID even those on the local node Numbers that do not correspond to an enterprise node extension are treated as external numbers Use external numbers All numbers are dialled using the external number form External numbers Local public form Default value All external numbers are dialled in their simplest form Thus a...

Page 196: ...d with Administration via WBM Local functions Locality Canonical dial settings Local functions Locality Canonical dial Canonical dial settings Local country code National prefix digit Local national code 89 0 Minimum local number length 4 Local enterprise node PSTN access code 0 723 International access code 00 Submit Reset 49 Operator codes Emergency numbers Initial extension digits 1 2 3 4 Canon...

Page 197: ... Local Functions Locality Canonical dial settings Local country code National prefix digit Local national code Minimum local number length Local enterprise node PSTN access code International access code Operator code Emergency number Initial digits Admin Local Functions Locality Canonical dial Internal numbers External numbers External access code International accessgateway ...

Page 198: ...s consisting of country codes national codes and enterprise nodes Then the result of this operation is matched against the entries in the local phonebook Up to 5 patterns can be defined The Local code 1 5 parameters define up to 5 different local enterprise nodes whilst International code 1 5 define up to 5 international codes that is fully qualified E 164 call numbers for use in a PSTN Data requi...

Page 199: ...istration Manual 199 Administration Dialing Administration via Local Phone Admin Local Functions Locality Canonical Dial Lookup Local code 1 International code 1 Local code 2 International code 2 Local code 3 International code 3 Local code 4 International code 4 Local code 5 International code 5 ...

Page 200: ...rmation are included in appropriate SIP messag es or not included in any SIP messages but such information are allowed to be configured Data required Phone location Value range Signalled Not signalled Default Signalled Administration via WBM Locality Phone Location Administration via Local Phone Admin Local Functions Locality Phone location Phone location Phone location Phone location Signalled Su...

Page 201: ...rules It is very important that the phone s dial plan does not interfere with the dial plan in the SIP server PBX or public network The dial plan can be created and uploaded to the phone using the DLS please refer to the De ployment Service Administration Manual The DLS can also export and import dial plans in csv format For details about the composition of a dial plan please refer to Section 5 5 ...

Page 202: ...Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio General Bridging enabled Dial plan enabled FPK program timer On No action 30 5 Group pickup tone allowed Group pickup as ringer Group pickup visual alert BLF alerting Beep Prompt Enable Bluetooth interface MWI L...

Page 203: ... V3R3 for OpenScape Voice Administration Manual 203 Administration Dialing Administration via Local Phone User Configuration Outgoing calls Immediate dialing Admin System Features Configuration General Dial plan Admin General Information Dial plan ID Dial plan status ...

Page 204: ... to indicate that a call is from within the same business group and the Name parameter is set to Bellcore dr1 To select a specific ring tone for calls from the same business group the other parameters corresponding to that Name must be set accordingly The Ringer sound parameter determines whether a pattern i e melody or a specific sound file shall be used as ringer Pattern melody selects the melod...

Page 205: ...ing or ring back alert recall recall alerting or ring back e g following transfer alert emergency emergency alerting or ring back Line DN of Line Reserved distinctive alerting for a line with number DN of Line Once made available by the administrator to the user the Special Ringers for the call types listed can be selected and configured via the User menu as shown in Section 3 14 3 Special Ringers...

Page 206: ...s distinc tive ringer via their Special ringer table Any change made by the User to this special ringer will be reflected in the Distinctive ringer table and any change made by Admin in the Distinc tive ringer table will be reflected in the Special ringer table Admin Ringer setting Distinctive 1 15 Name Ringer sound Pattern melody Pattern sequence Duration Audible Ringer setting Pattern This page ...

Page 207: ...ngers dialog allows the user to change the ring tones for the special call types listed below provided that the call type is signaled to the phone Special Ringer Call Types Internal External Recall Emergency Special1 Special2 To make the special ringers available and configurable to the user the administrator needs to map the call types to specific ringers via the Ringer setting mapping table in A...

Page 208: ...ions of the pattern There are 3 variants 1 1 sec ON 4 sec OFF 2 1 sec ON 2 sec OFF 3 0 7 sec ON 0 7 sec OFF 0 7 sec ON 3 sec OFF User Audio Special Ringers Internal External Recall Emergency Special 1 Special 2 Special 3 This page allows you to change the ringer played for a limited range of special incoming calls where the type of call has been signalled to the phone Internal Extermal Recall Emer...

Page 209: ...A Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio General Bridging enabled Dial plan enabled FPK program timer On No action 30 5 Group pickup tone allowed Group pickup as ringer Group pickup visual alert BLF alerting Beep Prompt Enable Bluetooth interface MWI LED Key Aler...

Page 210: ... server if an un authorized attempt is made to log off the mobile user Logoff Trap Delay defines the time span in seconds between the unauthorized logoff attempt and the trap message to the SNMP server Timer Medium Priority determines the time span in seconds between a change of user data in the phone and the transfer of the changes to the DLS server The Mobility Feature parameter indicates whethe...

Page 211: ...ility Administration via WBM Administration via Local Phone Admin Mobility Unauthorized Logoff Trap Logoff Trap Delay Timer Medium Priority Mobility Feature Managed Profile Error Count Local Logoff Trap Delay Timer Medium Priority Mobility Feature Mobility Submit Reset 300 Managed Profile Error Count Local Unauthorised Logoff Trap 60 0 ...

Page 212: ...6 2 Common FTP HTTPS Settings For each one of the various file types e g phone software hold music and picture clips spe cific FTP HTTPS access data can be defined If some or all file types have the parameters Download method Server address Server port Account Username FTP path and HT TPS base URL in common they can be specified here These settings will be used for a spe cific file type if its Use...

Page 213: ...ssing the server FTP Password Password corresponding to the user name FTP path Path of the directory containing the files HTTPS base URL IP address or hostname of the HTTPS server in use If no port number is specified here port 443 is used Only applicable if Download method is switched to HTTPS Administration via WBM File transfer Defaults Administration via Local Phone Admin File Transfer Default...

Page 214: ...h phone s hardware level a If compatible or if Override is set Proceed with update b If NOT compatible Abandon update and return to original application 2 If new software bind does NOT have hardware level header included in the bind header Software version of new bind is compared with minimum known supported SW level a If compatible or if Override is set Proceed with update b If NOT compatible Aba...

Page 215: ... Value range FTP HTTPS Default FTP Server address IP address or hostname of the FTP HTTPS server in use Server port Port number of the FTP HTTPS server in use Default 21 Account Account at the server if applicable Username User name for accessing the server Password Password corresponding to the user name FTP path Path of the directory containing the files HTTPS base URL IP address or hostname of ...

Page 216: ...ion via WBM File transfer Phone application Administration via Local Phone Admin File Transfer Phone app Use default Download method Server Port Account Username Password FTP path HTTPS base URL Filename Phone application Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults...

Page 217: ...Start Download via WBM In the File transfer Phone application dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Phone app 2 Press the g key A context menu opens In the context menu select Download The download will start immediately When Phone Software was upgraded to V3R3 there may be displayed a down...

Page 218: ...t to Yes and only the Filename must be spec ified Data required in any case Use defaults Specifies whether the default FTP HTTPS access settings shall be used Value range Yes No Default No Filename Specifies the file name of the phone software After submit Specifies action after submit button is pressed Value range do nothing start download Default do nothing Data required if not derived from Defa...

Page 219: ...f the HTTPS server in use only applicable if Download method is switched to HTTPS Administration via WBM File transfer Hold music Administration via Local Phone Admin File Transfer Hold Music Use default Download method Server Port Account Username Password FTP path HTTPS base URL Filename Hold music Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP pa...

Page 220: ... menu Start Download via WBM In the File transfer Hold music dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Hold Music 2 Press the g key A context menu opens In the context menu select Download The download will start immediately Admin File Transfer Hold Music Hold music Download method FTP Server a...

Page 221: ... the file name of the phone software After submit Specifies action after submit button is pressed Value range do nothing start download Default do nothing Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP Server address IP address or hostname of the FTP HTTPS server in use Server port Port number of the FTP HTTPS server in ...

Page 222: ...tration via WBM File transfer Picture clip Administration via Local Phone Admin File Transfer Picture Clip Use default Download method Server Port Account Username Password FTP path HTTPS base URL Filename Picture Clip Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults ...

Page 223: ...cture clip dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Picture clip 2 Press the g key A context menu opens In the context menu select Download The download will start immediately Admin File Transfer Picture clip Picture Clip Download method FTP Server address FTP Server port 21 192 168 1 150 FTP ...

Page 224: ...lt FTP HTTPS access settings shall be used Value range Yes No Default No Filename Specifies the file name of the phone software After submit Specifies actions after submit button is pressed Value range do nothing start download Default do nothing Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP Server address IP address or...

Page 225: ...iles Administration via WBM File transfer LDAP Administration via Local Phone Admin File Transfer LDAP Use default Download method Server Port Account Username Password FTP path HTTPS base URL Filename LDAP Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults ...

Page 226: ...art Download via WBM In the File transfer LDAP dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to LDAP 2 Press the g key A context menu opens In the context menu select Download The download will start immediately The OpenStage phone supports LDAPv3 Admin File Transfer LDAP LDAP Download method FTP Serv...

Page 227: ... 240 px Height 70 px OpenStage 80 Width 480 px Height 142 px If the size should deviate from these values the image will appear skewed For guidance on creating a logo file for OpenStage 40 60 80 see Section 5 2 How to Create Logo Files for OpenStage Phones 3 16 7 1 FTP HTTPS Access Data If the default FTP HTTPS access settings see Section 3 16 2 Common FTP HTTPS Set tings are to be used Use defaul...

Page 228: ...he server if applicable Username User name for accessing the server Password Password corresponding to the user name FTP path Path of the directory containing the files HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS Administration via WBM File transfer Logo Administration via Local Phone Admin File Transfer Logo Use default ...

Page 229: ...e menu Start Download via WBM In the File transfer Logo dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Logo 2 Press the g key A context menu opens In the context menu select Download The download will start immediately Admin File Transfer Logo Logo Download method FTP Server address FTP Server port ...

Page 230: ...0x480 3 16 8 1 FTP HTTPS Access Data If the default FTP HTTPS access settings see Section 3 16 2 Common FTP HTTPS Set tings are to be used Use default must be set to Yes and only the Filename must be spec ified Data required in any case Use default Specifies whether the default FTP HTTPS access settings shall be used Value range Yes No Default No Filename Specifies the file name of the phone softw...

Page 231: ...ser name FTP path Path of the directory containing the files HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS Administration via WBM File transfer Screensaver Administration via Local Phone Admin File Transfer Screensaver Use default Download method Server Port Account Username Password FTP path HTTPS base URL Filename Screens...

Page 232: ...nu Start Download via WBM In the File transfer Screensaver dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Screensaver 2 Press the g key A context menu opens In the context menu select Download The download will start immediately Admin File Transfer Screensaver Screensaver Download method FTP Server ...

Page 233: ... is limited to 8 MB a con stant bitrate of 48 kbit sec to 112 kbit s and a length of max 1 minute is recommended Although the phone software can play stereo files mono files are recommended as the phone has only 1 loudspeaker See the following table for estimated file size mono files The file size for a ringer file is limited to 1 MB If the file is too large or the contents of the file are not val...

Page 234: ...ame Specifies the file name of the phone software After submit Specifies action after submit button is pressed Value range do nothing start download Default do nothing Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP Server address IP address or hostname of the FTP HTTPS server in use Server port Port number of the FTP HTT...

Page 235: ...inistration via WBM File transfer Ringer file Administration via Local Phone Admin File Transfer Ringer Use default Download method Server Port Account Username Password FTP path HTTPS base URL Filename Ringer file Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults ...

Page 236: ...l phone menu Start Download via WBM In the File transfer Ringer dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Ringer 2 Press the g key A context menu opens In the context menu select Download The download will start immediately Admin File Transfer Ringer Ringer file Download method FTP Server addre...

Page 237: ...ecifies whether the default FTP HTTPS access settings shall be used Value range Yes No Default No Filename Specifies the file name of the phone software After submit Specifies actions after submit button is pressed Value range do nothing start download Default do nothing Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP Ser...

Page 238: ...nistration via WBM File transfer Dongle key Administration via Local Phone Admin File Transfer Dongle key Use default Download method Server Port Account Username Password FTP path HTTPS base URL Filename Dongle key Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults ...

Page 239: ... phone menu Start Download via WBM In the File transfer Dongle key dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Dongle key 2 Press the g key A context menu opens In the context menu select Download The download will start immediately Admin File Transfer Dongle key Dongle key Download method FTP Se...

Page 240: ... or to use an encrypted TLS connection to a separate LDAPS port on the LDAP server Depending on the setting of Transport the Secure Port for TLS or the Server port for TCP are to be defined If the Au thentication is not set to Anonymous the user must authenticate himself with the server by providing a User name and a corresponding Password The user name and password are de fined by the administrat...

Page 241: ...ication with the LDAP server in the LDAP bind re quest Password Password used for authentication with the LDAP server Search trigger timeout Timespan between entering the last character and search string submission to the LDAP server Administration via WBM Local Functions Directory settings Administration via Local Phone Admin Local Functions LDAP Settings Server address Transport LDAP secure port...

Page 242: ... count up when negotiat ing The default value is 5010 The number of the port used for RTCP will be the RTP port number increased by 1 Administration via WBM Network Port Configuration Administration via Local Phone Admin Network Port Configuration RTP base SIP registrar SIP gateway SIP local Backup proxy RTP base Download server default LDAP server HTTP proxy 5010 Port configuration LAN port speed...

Page 243: ...assign a ranking number to it The Packet size i e length in milliseconds of the RTP packets for speech data can be set to 10ms 20ms 30ms 60ms or to automatic detection Data required Silence suppression Suppression of data transmission on no conversation Value range On Off Default Off Allow HD icon If On an additional icon is shown when codec G 722 is used Value range On Off Default On Packet size ...

Page 244: ...ration fm Speech Administration via WBM Speech Codec preferences Administration via Local Phone Admin Speech Codec Preferences Silence suppression Packet size G 711 G 729 G 722 Allow HD icon Codec preferences Submit Reset G 711 ranking G 729 ranking Silence suppression Automatic Packet size X X G 722 ranking Allow HD icon ...

Page 245: ... phone and loudspeaker are switched on Administration via WBM Speech Audio Settings Administration via Local Phone The DTMF playback feature aims at the capability to play DTMF digits received using RFC2833 coding i e Rtp events in the current active audio device headset loudspeaker handset The microphone control is not valid for OpenStage 20E as this model has no built in microphone Admin Speech ...

Page 246: ...configured on the phone a press on the messages mode key x will invoke this application Xpressions is configured via Applications XML applications Xpressions A messages application is configured like a regular application It is started and stopped via the messages mode key x thus enabling the deployment of an alternative voicemail server From firmware version V2R1 onwards the XML application can c...

Page 247: ...P address or domain name of the server which hosts the remote program HTTP Server port specifies the corresponding port The Protocol for exchanging XML data with the server side program can be set to HTTP or HTTPS Program name on server specifies the relative path to the servlet or to the first XML page of the application on the server The relative path refers to the root directory for documents o...

Page 248: ...ecked a running XML application is automatically restarted after it has been modified This might be especially useful for special XML applica tions like messages applications or phonebook applications as these cannot be stopped or restarted by the user Please note that a restart will take place even if no changes have been made for the application selected in the Modify Delete application mask and...

Page 249: ...lt port Program name Relative path to the servlet or to the first XML page of the application on the server For instance if an XML document is saved in C Program Files Apache Group Apache htdocs ipp ippTest xml the entry is ipp ippTest xml The program name cannot be longer than 100 characters Use proxy Enables or disables an HTTP HTTPS proxy for communication with the server Value range Yes No Def...

Page 250: ...s Debug program on server Number of tabs 0 Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 1 Display Name Tab 3 Display Name Tab 3 Application Name All tabs start Auto start Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled testxml servlet Modify Delete application Restart after change 192 168 1 150 http No Displa...

Page 251: ... Local Phone Admin Applications XML Add application Display name Application name Server address Server port Protocol Program name Auto start Use proxy XML trace enabled All tabs start Debug program name Number of tabs Tab 1 display name Tab 1 application name Tab 2 display name Tab 2 application name Tab 3 display name Tab 3 application name Restart after change ...

Page 252: ...he use of the proxy If disabled the phone connects directly to the server By default the use of a proxy is disabled Administration via WBM Applications XML Applications Add application Applications XML Applications Modify Delete application Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled Add application http Yes Display name Submit ...

Page 253: ...onfiguration HTTP proxy LLDP MED Enabled DHCPv6 Enabled VLAN discovery VLAN ID DNS domain Protocol Mode Primary DNS Secondary DNS HTTP proxy IPv4_IPv6 General IP configuration DHCP DHCP Enabled Submit Reset 192 168 1 105 192 168 1 2 SIP registrar SIP gateway SIP local Backup proxy RTP base Download server default LDAP server HTTP proxy 5010 Port configuration LAN port speed PC port autoMDIX PC por...

Page 254: ...a WBM Applications XML applications Modify Delete application Administration via Local Phone Admin Applications XML Application to be modified Display name Application name Server address Server port Protocol Program name XML trace enabled Debug program name Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled WR WR Modify Delete applica...

Page 255: ...Application Start by Programmable Key To offer more convenience to the user a previously configured application can be started by a free programmable key For this purpose the appropriate Application name and a Key label must be entered Administration via WBM System Features Program keys Admin Applications XML Application to be deleted Application name HTTP Server address HTTP Server port Protocol ...

Page 256: ... Password handling V2R2 onwards see Section 3 4 5 5 Change Admin and User password Usable characters are 0 9 A Z a z _ Administration via WBM Security and Policies Password Change Admin password Security and Policies Password Change User password Administration via Local Phone Admin Security policies Password Change admin password Change user password Confirmation Change Admin password Current pas...

Page 257: ...u opens 2 In the input field enter the special password for factory reset 124816 3 Confirm by pressing i 3 22 Restart Phone If necessary the phone can be restarted from the administration menu Administration via WBM Maintenance Restart Phone 3 23 Factory Reset This function resets all parameters to their factory settings A special reset password is required for this operation 124816 Administration...

Page 258: ...ly Version folder read write access version files read only When Enable access is enabled and the parameters described underneath are specified SSH access is activated By default SSH access is disabled With the Session password parameter a password for the admin user is created This pass word is required It will be valid for the timespan specified in the parameters described under neath Access min...

Page 259: ...icense Information 3 25 Display License Information The license information for the OpenStage phone software currently loaded can be viewed via the local menu Administration via Local Phone The license information can also be viewed by users who logged on using the User login if logging on as Admin is not permitted Admin Licence information ...

Page 260: ...ype Indicates whether the phone has a backlight and if applicable the type of backlight Value range 0 no backlight 1 cathode tube backlight 2 LED backlight Display on the WBM General information Display on the Local Phone Some of the diagnostic tools and functions may reveal personal data of the user such as caller lists Thus with regards to data privacy it is recommended to inform the user when d...

Page 261: ... 26 2 View Diagnostic Information In addition to the general phone information see Section 3 26 1 Display General Phone In formation extended data can be viewed Display on the WBM Diagnostics Diagnostic information View The Diagnostic Information can also be viewed by the administrator on the local pho ne by selecting Diagnostic information View ...

Page 262: ...55 255 255 0 25 IP4 default route 192 168 1 2 26 Primary DNS 192 168 1 105 27 Secondary DNS 192 168 1 2 28 IP4 route 1 IP None 29 IP4 route 1 gateway None 30 IP4 route 1 mask None 31 IP4 route 2 IP None 32 IP4 route 2 gateway None 33 IP4 route 2 mask None 34 IP6 address None 35 IP6 prefix length None 36 IP6 global gateway None 37 IP6 link local addr None 38 IP6 route 1 dest None 39 IP6 route 1 pre...

Page 263: ...ll through the traces and determine the point of problem The approach is to use a SIP Header 1 to indicate whether a call is a diagnostic call or not Presence of this header will mean that related call is a diagnostic call Absence of this field means a non diagnostic call This header will either switch on traces in the solution component or be ignored if it isn t supported If the call is recognize...

Page 264: ...ring related information regarding to a problematic scenario The diagnostic call can only be determined during the call so initial traces might get lost For this reason user may need to do additional call This is completely user related and user should be informed about the process There will not be any restriction to prevent user to dial the prefix If the prefix is configured by admin user can al...

Page 265: ...irror facility allows for monitoring all network traffic at the phone s LAN port Additionally there is a possibility to monitor LAN traffic and port settings in the Local user menu User Network information Phone address Web address IPv4 address IPv6 Global Address IPv6 Linklocal Address LAN RX LAN TX PC RX PC TX LAN autonegotiated LAN information PC autonegotiated PC information ...

Page 266: ...VLAN ID and QoS Quality of Service parameters for voice trans port Network policy signalling VLAN ID and QoS Quality of Service parameters for sig nalling LLDP MED capabilities The LLDP MED TLVs supported by the phone and the switch as well as the specific device class they belong to MAC_Phy configuration Identifies the possible duplex and bit rate capability of the send ing device its current dup...

Page 267: ... an error message is displayed Admin Network LLDP MED operation Extended Power Network policy voice LLDP MED cap s MAC_Phy config System cap s TTL LLDP MED TLV s Received Mon Oct 27 10 41 14 2013 Channel ID TLV Data ID 00 3E 37 01 20 01 TTL TLV Data records 120 System Caps TLV Data Supported Other Repeater Enabled Other Repeater Sent Received Sent Mon Oct 27 10 41 14 2013 Channel ID TLV Data ID 16...

Page 268: ...ntained in the phone software The Pre Defined Ping tests provide pinging for a pre defined selection of servers DLS SIP server and SIP registrar Ping tests enables the pinging of a random IP address The Pre Defined Trace tests provide traceroute tests for a pre defined selection of servers DLS SIP server and SIP registrar Traceroute enables traceroute tests for a random IP address Administration v...

Page 269: ...ry requires a reboot The recovery process will be triggered when the available main memory RAM falls below a given threshold value As memory consumption is assumed to be higher during working hours two thresholds are configurable The High Threshold MBs parameter defines the threshold for off time For OpenStage 15 20 40 the default value is 10 MB and for OpenStage 60 80 it is 30 MB With Low Thresho...

Page 270: ...ns SIP DE de DD MM YYYY 24HR 0 NO_APP_PROP 3664 1877 root S 44712 36 0 SvcConfig services conf startLogDaemon logAll V3 R0 50 0 SIP 110924 3665 1877 root S 44712 36 0 SvcConfig services conf startLogDaemon logAll V3 R0 50 0 SIP 110924 1929 1877 root S 44712 36 0 SvcConfig services conf startLogDaemon logAll V3 R0 50 0 SIP 110924 2515 1877 root S 44712 36 0 SvcConfig services conf startLogDaemon lo...

Page 271: ...existing trace file will be deleted on pressing the Submit button and a new empty trace file will be generated By default it is unchecked You can read the log files by clicking on the appropriate hyperlinks the hyperlinks work only if the file in question has been created The following logs can be viewed Download trace file The trace data according to the settings specified for the services Downlo...

Page 272: ...ges created during a software upgrade These messages are incorporat ed in the syslog file see Download syslog file also Download error file All error messages the phone has created according to the settings for the individual ser vices Additional log messages are issued for the following download scenarios Update has been allowed due to override flag being set Whole part number is not recognised B...

Page 273: ... out of focus as appropriate Application menu This is where applications to be run on the phone can be started and stopped Bluetooth service Handles the Bluetooth interactions between external Bluetooth devices and the phone Bluetooth is available only on OpenStage 60 80 phones Call log The Call log application displays the call history of the phone Call view Handles the representation of telephon...

Page 274: ... interface for the services in the phone Help Handles the help function HTTP Service Handles the HTTP Service messages Instrumentation service Used by the Husim phone tester to exchange data with the phone for remote control test ing and monitoring purposes Java Any Java applications running on the phone will be run in the Java sandbox controlled by the Java service Journal service Responsible for...

Page 275: ...mm ss yyyy milliseconds and information about the event The timespan between two perfor mance marks is an indicator for the performance of the phone Physical interface service Handles any interactions with the phone via the keypad mode keys fixed feature buttons clickwheel and slider Security Log Service Handles Security Log Service messages Service framework This is the environment within which o...

Page 276: ...backup restore to from USB stick by using password This item is available in the phone GUI vCard parser service Handles parsing and identification of VCard information while sending or getting VCards via Bluetooth Voice engine service Provides a switching mechanism for voice streams within the phone This component is also involved in QDC Music on hold and voice instrumentation Voice mail Handles t...

Page 277: ...e Voice mail OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF Bluetooth service Call View Communications CSTA service Desktop Directory service Application framework Instrumentation service Journal service Media processing service OBEX service Phonebook Password management service Health service Sidecar service SIP messages Service framework Transport ser...

Page 278: ...onfiguration see Section 3 26 9 Fault Trace Configuration If desired the tracing for all services can be disabled see Section 3 26 10 26 No Tracing for All Services The following sections describe the EasyTrace profiles available for the phone 3 26 10 1 Bluetooth Handsfree Diagnostics EasyTrace Profiles Bluetooth handsfree profile Data Access service Media control service OpenStage client manageme...

Page 279: ...ent management Voice engine service Media processing service Bluetooth service Component registrar TRACE TRACE TRACE LOG TRACE TRACE TRACE Submit Reset Trace levels for components Download trace file Download saved trace file Bluetooth headset profile File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Submit Reset Trace levels for components Download trace fil...

Page 280: ...ile Download saved trace file Call log problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Component registrar Health service Application framework Desktop Journal service Call Log TRACE TRACE LOG TRACE TRACE TRACE Submit Reset Trace levels for components Download trace file Download saved trace file Call recording File size Max 6290000 bytes Trace tim...

Page 281: ...on File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Component registrar Health service DLS client management Service framework Certificate management LOG TRACE LOG TRACE TRACE Submit Reset Trace levels for components Download trace file Download saved trace file DLS data errors File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear befor...

Page 282: ...ace file Download saved trace file Help application problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Component registrar Health service Application framework Web server service Application menu LOG TRACE LOG TRACE TRACE Help DEBUG Submit Reset Trace levels for components Download trace file Download saved trace file Key input problems File size Max ...

Page 283: ...nload saved trace file LAN connectivity problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Health service Transport service Component registrar TRACE LOG TRACE Submit Reset Trace levels for components Download trace file Download saved trace file Messaging application problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear...

Page 284: ...ed trace file Mobility problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Data Access service DLS client management Mobility service Administration TRACE TRACE LOG TRACE Submit Reset Trace levels for components Download trace file Download saved trace file Phone administration problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automa...

Page 285: ...AP problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Component registrar Directory service Health service Application framework Desktop Journal service Transport service Application menu TRACE TRACE TRACE LOG TRACE TRACE TRACE LOG Submit Reset Trace levels for components Download trace file Download saved trace file Phonebook local problems File size...

Page 286: ...ecar problems Submit Reset Trace levels for components Download trace file Download saved trace file Server based application problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start AGP Phonelet LOG Submit Reset Trace levels for components Download trace file Download saved trace file Sidecar problems File size Max 6290000 bytes Trace timeout minutes 0 104...

Page 287: ...load saved trace file SIP standard multiline File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Communications CSTA service Team Service SIP signalling SIP call control SIP messages Call View TRACE WARNING LOG TRACE TRACE TRACE TRACE Submit Reset Trace levels for components Download trace file Download saved trace file SIP standard singleline File size Max 629...

Page 288: ... file Speech problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Health service Voice engine service Media processing service SIP call control Component registrar TRACE LOG TRACE TRACE DEBUG SIP signalling DEBUG Submit Reset Trace levels for components Download trace file Download saved trace file Tone problems File size Max 6290000 bytes Trace timeout...

Page 289: ...ad saved trace file USB backup restore File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Component registrar Physical interface service USB backup service Administration TRACE TRACE DEBUG DEBUG Submit Reset Trace levels for components Download trace file Download saved trace file Voice recognition problems File size Max 6290000 bytes Trace timeout minutes 0 1...

Page 290: ...e Download saved trace file Web based management File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start OpenStage client management Web server service USB backup service Voice recognition Data Access service TRACE TRACE TRACE TRACE TRACE 802 1x service TRACE Submit Reset Trace levels for components Download trace file Download saved trace file 802 1x problems File...

Page 291: ...ls for components File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Media control service Media processing service Journal service OFF OFF OFF OBEX service OpenStage client management Mobility service OFF OFF OFF Password management service Physical interface service Sidecar service Team service Tone generation service Transport service Performance Marks OFF ...

Page 292: ...he File size Max 6290000 bytes parameter determines the maximum size of the log file If this value is exceeded no more data will be written to the file The default value is 265536 If Extended dump is enabled all hexadecimal and ASCII data is displayed for each packet If disabled only the packet type is displayed By default this parameter is enabled If Verbose decoding is enabled the packets are de...

Page 293: ...b a threshold value has been exceeded during the observation interval EOS End of Session A report is created if a telephone conversation longer than the Minimum session length has just ended EOR End of Report Interval A report is created if the report interval has just passed Report interval seconds Time interval between the periodical observations Default 60 Observation interval seconds During th...

Page 294: ...is created Default 8 Resend last report If checked the previous report is sent once again on pressing Sub Submit Value range Yes No Default No The transmission of report data can be triggered manually by pressing Send now in the local menu Administration via WBM Diagnostics QoS Reports Generation Generation Codec independent threshold values Report interval seconds Observation interval seconds 60 ...

Page 295: ...tration Diagnostics Administration via Local Phone Admin Network QoS Reports Generation Mode Report interval Observe interval Minimum session length Send now Thresholds Maximum jitter Round trip delay Non compressing Lost packets K Lost consecutive Good consecutive Compressing Lost packets K Lost consecutive Good consecutive ...

Page 296: ...he seconds for an exact end time SNMP specific trap type The trap type is a 5 bit value calculated from a list of threshold exceeding bits Every time a threshold is exceeded the associated bit is set otherwise it is cleared The trace type bits are defined as follows Bit 0 Jitter threshold was exceeded Bit 1 Delay threshold was exceeded Bit 2 Threshold for lost packets was exceeded Bit 3 Threshold ...

Page 297: ...ber in the list counts single lost packets the second number counts sequences of two lost packets and so on The last number counts sequences of more than 10 lost packets Periods of consecutive lost packets Number of observation intervals in which the threshold for consecutive lost packets was exceeded Consecutive good packets CGP List of sequences consecutive packets that were all processed groupe...

Page 298: ...aken from the shelf containing a gateway Slot number The slot number where the phoneis connected in the shelf Endpoint type Type of the local phone Version Software version of the local phone Subscriber number type Type of subscriber number assigned to the local phone The possible types are 1 local number extension only 2 called number network call 3 E 164 number of the local phone Subscriber numb...

Page 299: ...ckets Periods of lost packets Consecutive packet loss CPL Periods of consecutive lost packets Consecutive good packets CGP Periods of consecutive good packets Count of jitter buffer overruns Count of jitter buffer under runs Codec change on the fly Periods with at least one threshold exceeded HiPath Switch ID LTU number Slot number Endpoint type Version Subscriber number type Subscriber number Cal...

Page 300: ...ore dump files in MBytes can be chosen in the Limited file size MBs field The possible values are 1 5 10 25 50 75 and 100 The default value is 100 If Delete core dump is activated the current core dump file is deleted on Submit By default this is not activated If one or more core dump file exist hyperlinks for downloading will be created automatically Administration via WBM Diagnostics Miscellaneo...

Page 301: ...receiving the syslog messages must be entered in Remote ip and the corresponding server port must be given in Remote port With version V2 the User notification parameter controls whether the user is notified about the remote tracing or not If user notification is enabled a blinking symbol on OpenStage 60 80 on OpenStage 15 20 40 will inform the user when remote tracing is active that is when Remot...

Page 302: ...ophone speaker headset and microphone are disabled An observation session allows for supervising events on the phone like for instance pressing a key incoming calls or navigating in the menus Before an observation session is started the user is prompted for allowing the observation During an observation session the phone oper ates normally including loudspeaker microphone and ringer Thus the local...

Page 303: ...stem Features Feature access Bluetooth see Section 3 7 Feature Configuration or Bluetooth Enable Blue tooth interface Voice Mail number Allow refuse Hot warm phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recordi...

Page 304: ...ice Administration Manual administration fm Bluetooth OpenStage 60 80 Administration via Local Phone Bluetooth can be enabled or disabled via the local admin menu or Admin System Features Configuration Bluetooth Enable Admin System Features Feature Access Services Bluetooth Allow Disallow ...

Page 305: ... a factory reset the system will be reset to this value Administration via WBM System Features Configuration Voice Mail number Allow refuse Hot warm phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Blueto...

Page 306: ...stration A31003 S2030 M100 11 76A9 01 2015 306 OpenStage SIP V3R3 for OpenScape Voice Administration Manual administration fm MWI LED Administration via Local Phone Admin System Features Configuration MWI LED ...

Page 307: ...ar only No LED Administration via WBM System Features Configuration Voice Mail number Allow refuse Hot warm phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeout minutes Transfer on hangup 3335 Configuration Recorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio General Bridging enabled Dial p...

Page 308: ...el IL zone This feature uses a UI mechanism to notify remind the phone user that the call may require special treatment This involves special icons text indications and special audio ringer or tone as appropriate There are no restrictions on call handling as a result of any special status for the call Thus the Lower IL Impact Level Notification feature only involves UI changes that are triggered b...

Page 309: ...ace of the normal ringer for calls from a lower impact level Value range None alert external alert internal alert doorline Default None the offered values are those definded in Ringer Settings Distinctive e g Bellcore dr1 or any arbitrary name Voice Mail number Allow refuse Hot warm phone Hot warm destination Initial digit timer seconds Emergency number Allow uaCSTA Server features Not used timeou...

Page 310: ...Impact Level Notification The phone plays the configured Impact Level Notification ringer when the call is from a lower impact level The ringer has to be configured in the ringer setting table see Section 3 14 Dis tinctive RingingRinger Setting Administration via Local Phone Admin System Features Configuration Audio Lower IL ringer ...

Page 311: ...ete application Xpressions Add messages application Add messages applicationAdd phonebook application Add call log application Add help application Bluetooth Network General IP configuration IPv4 configuration IPv6 configuration Update Service DLS QoS Port configuration LLDP MED operation System System Identity SIP interface Registration SNMP Features This section describes the structure of the ad...

Page 312: ...letion Feature access Security System SDES Config Access control Logging Faults File transfer Defaults Phone application Hold music Picture Clip OpenStage 60 80 LDAP OpenStage 60 80 Logo OpenStage 40 60 80 Screensaver OpenStage 60 80 Ringer file Dongle key Local functions Directory settings OpenStage 60 80 OpenStage 40 20 15 V2R1 Directory settings Messages settings Locality Canonical dial setting...

Page 313: ...Change Admin password Change User password Certificates Generic Authentication policy Authentication Change Admin password Change User password Ringer Setting Distinctive Map To Specials Mobility Diagnostics Diagnostic information View User acess LLDP MED TLVs Fault trace configuration EasyTrace Profiles Bluetooth handsfree profile OpenStage 60 80 Bluetooth headset profile OpenStage 60 80 Call con...

Page 314: ...ok local problems OpenStage 60 80 Server based application problems OpenStage 60 80 Sidecar problems SIP standard multiline SIP standard singleline Speech problems Tone problems USB backup restore Voice recognition problems OpenStage 60 80 Web based management 802 1x problems Clear all profiles Bluetooth Advanced Traces QoS Reports Generation View Session Data Miscellaneous IP tests Memory informa...

Page 315: ...in password Login Reset Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled Add application Restart after change http Yes Display name Submit Reset Yes Debug program on server Number of tabs 0 Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 1 Display Name Tab 3 Display Name Tab 3 Application Name All tabs start Auto...

Page 316: ...b 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 1 Display Name Tab 3 Display Name Tab 3 Application Name Select application testxml Modify Delete Settings 0 Auto start All tabs start Mode key 0 Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled Xpessions Restart after change https No Display name Submit Delete No Deb...

Page 317: ...et Yes Debug program on server Number of tabs 0 Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 1 Display Name Tab 3 Display Name Tab 3 Application Name Auto start All tabs Start Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled XML Phonebook Restart after change http Yes Display name XMLPhonebook Submit Reset Yes...

Page 318: ...es Debug program on server Number of tabs 0 Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 1 Display Name Tab 3 Display Name Tab 3 Application Name Auto start All tabs Start Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled Add call log application Restart after change http Yes Display name Submit Reset Yes Debug...

Page 319: ...ication Restart after change http Yes Display name Submit Reset Yes Debug program on server Number of tabs 0 Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 1 Display Name Tab 3 Display Name Tab 3 Application Name Auto start All tabs Start Bluetooth Enable Bluetooth interface Submit Reset LLDP MED Enabled DHCPv6 Enabled VLAN discovery VLAN ID DNS domain Protocol Mode Primary D...

Page 320: ...nfiguration 192 168 1 235 192 168 1 2 DHCP Enabled Submit Reset 255 255 255 0 Route 2 IP address Route 2 gateway Route 2 mask Global Address Global Address Prefix Len Global Gateway Link Local Address Route 1 Dest Route 1 Prefix Len LLDP MED Enabled IPv6 configuration DHCPv6 Enabled DHCPv6 lease reuse Submit Reset Route 1 Gateway Route 2 Dest Route 2 Prefix Len Route 2 Gateway DLS port Contact gap...

Page 321: ...Layer 2 5 0 QoS 3 Layer 3 EF AF31 Immediate Flash Flash override Priority EF EF Submit Reset EF EF Service MLPP Layer 3 video AF41 SIP local Backup proxy RTP base Download server default LDAP server HTTP proxy LAN port speed PC port speed 389 Port configuration 5060 21 Automatic SIP gateway 5060 Submit Reset Automatic 0 5060 5010 SIP Server SIP registrar 5060 5060 PC port mode PC port autoMDIX dis...

Page 322: ...ay identity Enable ID Web name DNS name construction System Identity 4711 Terminal number 4711 Submit Reset openstage Only number SIP interface Outbound proxy Default OBP domain SIP transport UDP Response timer ms 32000 NonCall trans ms Reg backoff seconds 60 32000 Connectivity check timer seconds 0 Submit Reset Keep alive format Media Negotiation Single IP Sequence Media IP Mode IPv4 ...

Page 323: ...ddress Registration SIP Survivability SIP Session SIP Addresses 192 168 1 165 Session timer enabled Session duration seconds Registration timer seconds 3600 3600 Server type HiQ8000 Submit Reset 192 168 1 165 Backup registration allowed Backup proxy address Backup registration timer seconds 3600 Backup transport Backup OBP flag UDP Realm User ID Password MLPP base MLPP Domain dsn uc Local Other Do...

Page 324: ...ap destination Trap destination port Trap community Queries allowed Query password SNMP QoS report traps Diagnistic traps Generic traps Diagnostic sending enabled Diagnostic destination Diagnostic destination port Diagnostic community Diagnostic to generic destination Submit Reset 162 QoS traps to QCU QCU address QCU port 12010 QCU community QoS togeneric destination ...

Page 325: ...ecorder Address Recording Mode Audible Notification Off Disabled Call Recording Bluetooth Audio General Bridging enabled Dial plan enabled FPK program timer On No action 30 5 Group pickup tone allowed Group pickup as ringer Group pickup visual alert BLF alerting Beep Prompt Enable Bluetooth interface MWI LED Key AlertBar MLPP ringer Callback ringer alert internal Submit Reset Missed call LED Key o...

Page 326: ...lear no feature assigned edit Shift edit Label Shift 1 2 3 4 5 6 7 8 9 Normal Key Shifted Clear no feature assigned edit Clear no feature assigned edit Clear no feature assigned edit Clear no feature assigned edit Clear no feature assigned edit Clear no feature assigned edit Clear no feature assigned edit Clear no feature assigned edit Clear no feature assigned Line It is recommended that primary ...

Page 327: ...ture assigned edit 10 Clear no feature assigned edit Clear no feature assigned edit 11 Clear no feature assigned edit Clear no feature assigned edit 12 Clear no feature assigned edit Key Module 2 Clear no feature assigned To assign a new function to a key select from the drop down list box To view or modify the Parameters associated with the key use the Edit button edit 1 Normal Key Shifted Clear ...

Page 328: ...e key Built in forwarding Edit Forwarding key Send URL Edit Voice recognition key LED on registration Originating line preference Terminating line preference Line action mode Show focus Reservation timer seconds Forwarding indicated Preselect mode Keyset operation Preselect timer idle line hold Rollover ring alert beep Submit Reset 60 ringing line single button Preview mode Preview timer 8 Bridgin...

Page 329: ...w after call s 30 Submit Reset Blind transfer Feature access Services Call associated Call establish Call control 3rd call leg Refuse call Repertory dial key CTI control Submit Reset Call forwarding Do not disturb Group pickup Call deflection Callback Call pickup CTI Phone book lookups BLF feature Line overview DSS feature USB device access Backup to USB Web based manag Bluetooth Feature toggle Ph...

Page 330: ...ls SRTP type MIKEY Submit Reset Use SRTCP SDES config Submit Reset SHA1 80 ranking SHA1 32 ranking SDES status SRTP RTP SDP negotiation Disabled X X Access control Submit Reset Factory reset claw CCE access No Password Serial port Enable Logging Submit Reset Archive to DLS Max lines 50 Archive when at 500 20101105 0010 Last archived Security log entry OCSR Failure User access Cancel faults Faults ...

Page 331: ...TP username FTP password FTP path Submit Reset FTP HTTPS base URL Phone application Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults Hold music Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS ba...

Page 332: ...lip Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults LDAP Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults ...

Page 333: ...load method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults Screensaver Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults ...

Page 334: ... address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults Dongle key Download method FTP Server address FTP Server port 21 FTP account FTP username FTP password FTP path Submit Reset FTP HTTPS base URL Filename After submit do nothing Use defaults Directory settings LDAP Server address LDAP Server port A...

Page 335: ... port Authentication Anonymous 389 User Name Password Submit Reset Search trigger timeout 3 Transport TCP LDAP Secure port 636 LDAP settings LDAP Server address LDAP Server port Authentication Anonymous 389 User name Password Submit Reset Search trigger timeout 3 Messages settings New items Alternative label New urgent items Show Alternative label Old Items Alternative label Show Old urgent items ...

Page 336: ...ess code 0 723 International access code 00 Submit Reset 49 Operator codes Emergency numbers Initial extension digits 1 2 3 4 Canonical dial lockup Local code 1 Local code 2 Local code 3 Local code 4 Local code 5 Submit Reset International code 1 International code 2 International code 3 International code 4 International code 5 Canonical dial Internal numbers External numbers External access code...

Page 337: ...light time Energy saving 2 hours Submit Reset FAC prefixes Call logging Submit Reset SNTP IP address Timezone offset hours Date and time Daylight saving Time source 192 43 244 18 Daylight saving Difference minutes Auto time change DST zone Europe Rest Submit Reset 1 60 Codec preferences Submit Reset G 711 ranking G 729 ranking Silence suppression Automatic Packet size X X G 722 ranking Allow HD ic...

Page 338: ... Loudspeaker ON Mute Settings DTMP playback General information MAC address Software version 0 7 5 0004 061027 0001e323f9a1 Last restart Backlight type 1 Warn before days Force changed Tries allowed No change for hours History valid for days 0 Generic policy Expires after days 99 Submit Reset 1 5 0 Suspended for mins 5 Expiry date Minimum length Password history Current status Admin policy 6 Submi...

Page 339: ...istory Current status User policy 6 Submit Reset 2038 01 19T03 14 07 00 00 0 Active Special chars reqd Bar repeat length Min char difference Character set 0 Digits required Submit Reset 0 0 Ucase chars reqd Lcase chars reqd 0 0 0 Change Admin password Current password New password Confirm password Submit Reset Change User password Admin password New password Confirm password Submit Reset Generic S...

Page 340: ...tinctive ringing Name Ringer sound Pattern melody Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 Ringer2 mp3 8 3 3 3 3 3 3 3 3 3 3 3 3 3 3 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Bellcore dr1 Bellcore dr2 Bellcore dr3 alert em...

Page 341: ... OpenStage SIP V3R3 for OpenScape Voice Administration Manual 341 Technical Reference Menus Mobility Logoff Trap Delay Timer Medium Priority Mobility Feature Mobility Submit Reset 300 Managed Profile Error Count Local Unauthorised Logoff Trap 60 0 ...

Page 342: ...5 255 255 0 25 IP4 default route 192 168 1 2 26 Primary DNS 192 168 1 105 27 Secondary DNS 192 168 1 2 28 IP4 route 1 IP None 29 IP4 route 1 gateway None 30 IP4 route 1 mask None 31 IP4 route 2 IP None 32 IP4 route 2 gateway None 33 IP4 route 2 mask None 34 IP6 address None 35 IP6 prefix length None 36 IP6 global gateway None 37 IP6 link local addr None 38 IP6 route 1 dest None 39 IP6 route 1 pref...

Page 343: ...er Access Submit Reset LLDP MED TLV s Received Mon Oct 27 10 41 14 2013 Channel ID TLV Data ID 00 3E 37 01 20 01 TTL TLV Data records 120 System Caps TLV Data Supported Other Repeater Enabled Other Repeater Sent Received Sent Mon Oct 27 10 41 14 2013 Channel ID TLV Data ID 163 165 2 105 TTL TLV Data records 120 System Caps TLV Data Supported Bridge Telephone Enabled Telephone ...

Page 344: ...F OFF OFF OFF OFF OFF DEBUG OFF OFF OFF OFF OFF Application menu Call Log Certificate management Communications CSTA service Desktop AGP Phonelet Health service HTTP Service Journal service Media processing service Mobility service OpenStage client management Directory service Physical interface service Service framework Phonebook SIP messages Team service Sidecar service vCard parser service Voic...

Page 345: ...ACE TRACE Submit Reset Trace levels for components Download trace file Download saved trace file Bluetooth handsfree profile File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Data Access service Media control service OpenStage client management Voice engine service Media processing service Bluetooth service Component registrar TRACE TRACE TRACE LOG TRACE TRAC...

Page 346: ... Automatic clear before start Health service Service registry SIP signalling SIP call controll Call View Communications CSTA service Component registrar TRACE LOG TRACE DEBUG DEBUG TRACE TRACE TRACE SIP messages DEBUG Submit Reset Trace levels for components Download trace file Download saved trace file Call log problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear b...

Page 347: ...t Trace levels for components Download trace file Download saved trace file DAS connection File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Component registrar Health service DLS client management Service framework Certificate management LOG TRACE LOG TRACE TRACE Submit Reset Trace levels for components Download trace file Download saved trace file DLS data ...

Page 348: ...cation framework Web server service Application menu LOG TRACE LOG TRACE TRACE Help DEBUG Submit Reset Trace levels for components Download trace file Download saved trace file Key input problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Health service Physical interface service Component registrar TRACE LOG DEBUG Submit Reset Trace levels for compone...

Page 349: ...000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Health service Application framework Call View Communications CSTA service Desktop SIP signalling Component registrar TRACE LOG TRACE TRACE TRACE TRACE TRACE DEBUG Submit Reset Trace levels for components Download trace file Download saved trace file Mobility problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 ...

Page 350: ...76 Automatic clear before start Health service OpenStage client management Application framework Communications CSTA service Desktop Administration TRACE WARNING LOG TRACE TRACE TRACE TRACE Submit Reset Trace levels for components Download trace file Download saved trace file Phonebook LDAP problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Component ...

Page 351: ...Component registrar Health service Application framework Journal service Application menu LOG TRACE LOG TRACE TRACE Desktop TRACE Submit Reset Trace levels for components Download trace file Download saved trace file Server based application problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start AGP Phonelet LOG Submit Reset Trace levels for components Do...

Page 352: ...es Trace timeout minutes 0 1048576 Automatic clear before start Communications CSTA service Team service SIP signalling SIP call control SIP messages Call View DEBUG DEBUG DEBUG DEBUG DEBUG DEBUG DEBUG Submit Reset Trace levels for components Download trace file Download saved trace file SIP standard singleline File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before star...

Page 353: ...ponent registrar TRACE LOG TRACE TRACE DEBUG SIP signalling DEBUG Submit Reset Trace levels for components Download trace file Download saved trace file Tone problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Health service Tone generation service Media processing service Component registrar TRACE LOG TRACE TRACE Submit Reset Trace levels for componen...

Page 354: ...eout minutes 0 1048576 Automatic clear before start Voice engine service Call View Media processing service Phonebook Media control service TRACE TRACE TRACE TRACE TRACE Voice recognition TRACE Submit Reset Trace levels for components Download trace file Download saved trace file Web based management File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start OpenStage...

Page 355: ...ownload trace file Download saved trace file 802 1x problems File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Clock service Component registrar Certificate management LOG TRACE TRACE CSTA service Data Access service DLS client management TRACE Mobílity service SIP call control SIP messages SIP signalling 802 1x service TRACE TRACE TRACE TRACE TRACE TRACE ...

Page 356: ...omponents File size Max 6290000 bytes Trace timeout minutes 0 1048576 Automatic clear before start Media control service Media processing service Jounal service OFF OFF OFF OBEX service OpenStage client management Mobility service OFF OFF OFF Password management service Physical interface service Sidecar service Team service Tone generation service Transport service Performance Marks OFF OFF OFF O...

Page 357: ... Start Generation Codec independent threshold values Report interval seconds Observation interval seconds 60 10 20 Minimum session length 100 millisecond units Report mode EOS Threshold exceeded Maximum jitter milliseconds 20 100 Average round trip delay milliseconds Non compressing codec threshold values Lost packets per 1000 packets Consecutive lost packets 10 8 Consecutive good packets 2 Compre...

Page 358: ...reshold exceeded Count of lost packets Count of discarded packets Periods of lost packets Consecutive packet loss CPL Periods of consecutive lost packets Consecutive good packets CGP Periods of consecutive good packets Count of jitter buffer overruns Count of jitter buffer under runs Codec change on the fly View Session Data 2011 10 16 21 51 29 UTC 2011 10 16 21 56 36 UTC 2 192 168 1 235 5012 192 ...

Page 359: ... 110924 3665 1877 root S 44712 36 0 SvcConfig services conf startLogDaemon logAll V3 R0 50 0 SIP 110924 1929 1877 root S 44712 36 0 SvcConfig services conf startLogDaemon logAll V3 R0 50 0 SIP 110924 2515 1877 root S 44712 36 0 SvcConfig services conf startLogDaemon logAll V3 R0 50 0 SIP 110924 1902 1877 root S 44712 36 0 SvcConfig services conf startLogDaemon logAll V3 R0 50 0 SIP 110924 2992 187...

Page 360: ...enz fm Menus Restart Phone Factory reset HPT interface Secure Shell Diagnostic call Restart Phone Confirm Restart Factory reset password Factory reset Submit Reset HPT interface Disable HPT Secure Shell Session password Access minutes 1 Submit Reset Enable access Session minutes 1 Prefix Code Diagnostic call 333 Submit Reset ...

Page 361: ...ion 3 2 2 3 DNS domain Section 3 3 7 1 Primary DNS Section 3 3 7 2 Secondary DNS Section 3 3 7 2 HTTP Proxy OpenStage 60 80 only Section 3 19 1 2 IPv4 configuration Use LLDP Med Section 3 2 2 Use DHCP Section 3 3 3 DHCP reuse Section 2 3 4 IP address Section 3 3 4 Subnet mask Section 3 3 4 Route default Section 3 3 5 Route 1 IP Section 3 3 7 Route 1 gateway Section 3 3 7 Route 1 mask Section 3 3 7...

Page 362: ...12 Observe interval Section 3 26 12 Minimum session Section 3 26 12 Send now Section 3 26 12 1 Thresholds Max jitter Section 3 26 12 Round trip delay Section 3 26 12 Non compressing Lost packets K Section 3 26 12 Lost consecutive Section 3 26 12 Good consecutive Section 3 26 12 Compressing Lost packets K Section 3 26 12 Lost consecutive Section 3 26 12 Good consecutive Section 3 26 12 Port configu...

Page 363: ... Section 3 5 10 4 Connectivity timer ms Section 3 5 10 1 Keep alive format not used with OS Voice Media negotiation Section 3 5 8 3 Media IP mode Section 3 5 8 3 Registration SIP addresses SIP server Section 3 5 6 1 SIP registrar Section 3 5 6 1 SIP gateway Section 3 5 6 1 SIP session Session timer Section 3 5 9 Session duration s Section 3 5 9 Registration timer s Section 3 5 7 Server type Sectio...

Page 364: ... Section 3 29 Allow refuse Section 3 7 1 Hot warm phone Section 3 7 2 Hot warm destination Section 3 7 2 Initial digit timer Section 3 7 3 Allow uaCSTA Section 3 7 11 Server features Section 3 7 10 Transfer on hangup Section 3 7 5 2 Not used timeout Section 3 7 12 DSS Pickup timer Section 3 11 5 1 Bridging enabled Section 3 11 2 Dial plan Section 3 13 4 FPK prog timer Section 3 8 Audio Pickup tone...

Page 365: ...nStage 15 40 60 80 only Deflect to DSS Section 3 11 5 1 Refuse DSS pickup Section 3 11 5 1 Forwarding shown Section 3 11 5 1 Addressing MWI server URI Section 3 7 7 Conference Section 3 7 9 Group pickup URI Section 3 7 4 Callback FAC Section 3 7 6 Callback busy upto V2R2 Section 3 7 6 Callback no reply upto V2R2 Section 3 7 6 Callback cancel all Section 3 7 6 BLF pickup code Section 3 7 4 Call com...

Page 366: ... config SDES status Section 3 4 1 3 SDP negotiation Section 3 4 1 3 SHA1 80 crypto Section 3 4 1 3 SHA1 32 crypto Section 3 4 1 3 Access control CCE access Section 3 4 2 Factory reset claw Section 3 4 2 Serial port Section 3 4 2 Logging Max lines Section 3 4 3 Archive to DLS Section 3 4 3 Last archived Section 3 4 3 Archive when at Section 3 4 3 Faults Security log entry Section 3 4 4 OCSR failure...

Page 367: ...3 16 4 1 Filename Section 3 16 4 1 Ringer Use default Section 3 16 6 1 Download method Section 3 16 6 1 Server Section 3 16 6 1 Port Section 3 16 6 1 Account Section 3 16 6 1 Username Section 3 16 6 1 Password Section 3 16 6 1 FTP path Section 3 16 6 1 HTTPS base URL Section 3 16 6 1 Filename Section 3 16 6 1 Picture clip OpenStage 60 80 only Use default Section 3 16 5 1 Download method Section 3 ...

Page 368: ...3 16 8 1 Username Section 3 16 8 1 Password Section 3 16 8 1 FTP path Section 3 16 8 1 HTTPS base URL Section 3 16 8 1 Filename Section 3 16 8 1 HPT dongle Use default Section 3 16 10 Download method Section 3 16 10 Server Section 3 16 10 Port Section 3 16 10 Account Section 3 16 10 Username Section 3 16 10 Password Section 3 16 10 FTP path Section 3 16 10 HTTPS base URL Section 3 16 10 Filename S...

Page 369: ...numbers Section 3 13 1 External numbers Section 3 13 1 External access Section 3 13 1 International gateway International access Section 3 13 1 Phone location Phone location Section 3 13 3 Energy saving OpenStage 40 60 80 only Backlight timeout Section 3 5 3 Messages settings New items Section 3 7 8 Alternative label Section 3 7 8 New urgent items Section 3 7 8 Alternative label Section 3 7 8 Old ...

Page 370: ...dmin Section 3 20 User Section 3 20 Confirm user Section 3 20 Security policies Password Generic policy Expires after days Section 3 4 5 1 Warn before days Section 3 4 5 1 Force changed Section 3 4 5 1 Tries allowed Section 3 4 5 1 No change for hours Section 3 4 5 1 Suspended for mins Section 3 4 5 1 History valid for days Section 3 4 5 1 Admin policy Expiry date Section 3 4 5 2 Minimum length Se...

Page 371: ...uthentication policy Secure file transfer Section 3 4 6 2 Secure send URL Section 3 4 6 2 Secure SIP server Section 3 4 6 2 Secure 802 1x Section 3 4 6 2 Secure XML appl Section 3 4 6 2 Ringer setting Distinctive 1 15 Name Section 3 14 Ringer sound Section 3 14 Pattern melody Section 3 14 Pattern sequence Section 3 14 Duration Section 3 14 Audible Section 3 14 Map to Specials Section 3 14 2 Intern...

Page 372: ... Section 3 26 15 Remote trace Trace status Section 3 26 14 User notification Section 3 26 14 Remote server Section 3 26 14 Remote port Section 3 26 14 Memory monitor Disable reboot Section 3 26 8 High threshold Section 3 26 8 Low threshold Section 3 26 8 Working Hour start Section 3 26 8 Working Hour end Section 3 26 8 Diagnostic call Prefix code Section 3 26 4 Menu Further information ...

Page 373: ... an application server 32786 61000 HTTP TCP HTTPS TCP TLS XML Push service 8085 HTTP TCP XML Push service 443 HTTPS TCP TLS Directory access via LDAP 32786 61000 TCP Directory access via LDAP 32786 61000 TCP SSL TLS DHCP Client 68 DHCP UDP DNS Client 1024 65535 DNS TCP_UDP DLS contact me service workpoint side 8085 HTTP TCP Default communication with the DLS workpoint interface 18443 HTTPS TCP SSL...

Page 374: ...P Web server for WBM access 8085 HTTP TCP Secure Web Server for WBM access 443 HTTPS TCP SSL TLS OpenStage Phone Manager 65532 TCP SSL TLS Remote Trace 514 UDP HPT debug IF Available only if a dongle file is present on phone 65532 TCP SSL TLS SSH Secure Shell Remote Login 22 TCP Syslog Client sends Traces to Sys log Server 32786 61000 UDP Video H 263 5050 5059 5050 5059 RTP RTCP Secure Video H 263...

Page 375: ...able to Register No number configured RN2 Unable to Register No server configured RS2 Unable to Register No registrar configured RG2 Unable to Register No DNS domain configured RD2 Unable to Register Rejected by server RR2 Unable to Register No phone IP address set RI2 Survivability Backup route active B8 Survivability Backup not configured RS8 Survivability Backup timeout RT8 Survivability Backup...

Page 376: ...nable to establish con tact with SEN Redirect server certificate re voked RV Unable to get the address for the De ployment server Cloud Deployment unable to get the address for the Deployment server DNS lookup failed DS Unable to establish contact with Deploy ment server Cloud Deployment unable to establish con tact with Deployment server no reply DN Unable to establish contact with Deploy ment se...

Page 377: ...l prefix Local national code 115 Area code within the UK here Nottingham Minimum local number length 7 Minimum number of digits in a local PSTN number e g 3335333 7 digits Local enterprise node 780 Prefix to access Nottingham numbers from within the Siemens network PSTN access code 9 Prefix to make an international call in the UK Operator codes 0 7800 Set of numbers to access the local operators N...

Page 378: ... is internal or external Parameter Example value Explanation Local code 1 780 Enterprise node prefix here Nottingham International code 1 44115943 Equivalent prefix to access numbers on this node from the PSTN Here the prefix used by the PSTN DID DDI direct inward dialing is 943 which differs from the enterprise node prefix used within the enterprise network Local code 2 7007 Enterprise node prefi...

Page 379: ...ternal access code Not required International gate way code Use national code Number stored in the phonebook 441159432345 Dial string sent when dialing from the phonebook Internal numbers Local enterprise form 1234 Internal numbers Always add node 7802345 Internal numbers Use external numbers 9432345 User entry 70072345 External numbers Local public form External access code Not required Internati...

Page 380: ...de as the local phone User entry 011511234567 External numbers Local public form External access code Not required International gate way code Use national code Number stored in the phonebook 4411511234567 Dial string sent when dialing from the phonebook External numbers Local public form 234567 External numbers National public form 011511234567 External numbers International form 004411511234567 ...

Page 381: ...eate Logo Files for OpenStage Phones 5 2 1 For OpenStage 40 1 Create a New Image Create an image with the following specifications Width 144 px Height 32 px Color Mode 1 bit monochrome Adobe Photoshop 2 Insert the Logo Place the logo image on the background e g by copying it from a source file Due to the size and color specifications some adaptations may be necessary Adobe Photoshop Example ...

Page 382: ...o the background color of the skin currently selected on the phone Later the background color will be replaced by transpar ency which facilitates placing a logo on a gradient background The following table lists the hexadecimal values as used in HTML Adobe Photoshop Click on the Background Color icon on the Color palette group then type the color code without leading into the field Because of perf...

Page 383: ...ding to the phone type Adobe Photoshop 3 Insert the Logo Place the logo image on the background e g by copying it from a source file Adobe Photoshop Example 4 Merge Layers Merge the two layers to one Adobe Photoshop In the Panel select both the background layer and the new layer containing the inserted logo Afterwards go to Layer in the Menu bar and select Merge Layers Phone Type Size px OpenStage...

Page 384: ...former background colour is 100 transparent Adobe Photoshop Make sure that the background color is selected by clicking on the Background Color icon In the Tool palette click on the Eraser symbol with the right Mouse button and select the Magic Eraser Tool After this got to the Menu bar and set the Tolerance field to 0 v 6 Save the Image Finally save the image in PNG format You can now upload the ...

Page 385: ...ss anonymous access is used a user name and password must be provided It might be feasible to use a single login pass word for all OpenStage phones 3 To enable dialing internal numbers from the corporate phonebook an LDAP entry must be provided that contains the proper number format required by Phone Administration In Microsoft Active Directory the standard LDAP attribute telephoneNumber is typica...

Page 386: ...RIB02 and so on These field names are assigned to LDAP attributes as appropriate Wildcard Quick Search Supporting a wildcard search for a quick search V3 3 and upwards an additional attribute ATTRIB12 is to be set in LDAP template So it is possible to search for a pattern within a word and not only at the beginning e g lea finds project lea der and team lea der The addtional attribute ATTRIB12 cou...

Page 387: ...abels as shown in the example underne ath For OpenStage 60 80 phones it is also recommended to use pre sorted entries which will reduce the use of resources OpenStage Field LDAP Template Lables LDAP Attribute Example Value Last name ATTRIB01 sn Doe First name ATTRIB02 givenName John Business 1 ATTRIB03 telephoneNumber 9991234 Business 2 ATTRIB04 facsimileTelephoneNumber 9992345 Mobile ATTRIB05 mob...

Page 388: ...e ATTRIB07 o ATTRIB08 departmentNumber ATTRIB09 l ATTRIB10 title ATTRIB11 mail EOF Microsoft Active Directory Specific Example OpenStage Field LDAP Template Attribute LDAP Attribute Example Value Last name ATTRIB01 sn Doe First name ATTRIB02 givenName John Business 1 ATTRIB03 ipPhone 9991234 Business 2 ATTRIB04 otherTelephone 9992345 Mobile ATTRIB05 mobile 017711223344 Private ATTRIB06 homePhone 4...

Page 389: ...4 otherTelephone ATTRIB05 mobile ATTRIB06 homePhone ATTRIB07 company ATTRIB08 department ATTRIB09 l ATTRIB10 title ATTRIB11 mail EOF LDAP Template for wildcard search example Given example com as the LDAP subtree to be searched with wildcard search quick search for LDAP attribute info the LDAP template file looks like this OpenStage LDAP TEMPLATE v 1 SEARCHBASE dc example dc com ATTRIB01 sn ATTRIB...

Page 390: ...template txt 2 Copy the template file to the FTP server designated for deploying LDAP templates 3 Upload the file using the WBM see Section 3 16 6 LDAP Template or alternatively the Local menu or the DLS see the Deployment Service Administration Manual For an ex ample configuration see the following WBM screenshot path File transfer LDAP LDAP Download method FTP Server address FTP Server port 21 F...

Page 391: ...method for the connection to the LDAP server User name only required if simple authentication is selected Password relating to the user name 3 Press Submit 5 3 5 Test If everything went well you can run a test query on your OpenStage phone 1 To navigate to the phone s corporate phonebook use the following keys Press the g but ton until the corporate directory tab is shown OS60 OS80 Press the Setti...

Page 392: ...015 392 OpenStage SIP V3R3 for OpenScape Voice Administration Manual beispiele fm How to Set Up the Corporate Phonebook LDAP 4 Navigate to the Find option and press i If the query was successful at least one entry will be listed in the following manner ...

Page 393: ...How to Set Up the Corporate Phonebook LDAP 5 Navigate to the desired entry and press g on the TouchGuide to open the context menu You can select one of the following options Dial the Business 1 number Dial the Mobile number Have the entry s details that is all attributes displayed Start a new search Clear the list of search results ...

Page 394: ...DP MED the LAN switch has been set to auto negotiation whereas the phone s LAN port see Section 3 2 1 LAN Port Settings is set to 100Mbit s hence a fixed value This configuration error is discovered by LLDP MED The following sceenshots from the phone s lo cal menu will show the error messages This screenshot shows the LLDP MED operation submenu see Section 3 2 3 LLDP MED Operation Please note the ...

Page 395: ...beispiele fm A31003 S2030 M100 11 76A9 01 2015 OpenStage SIP V3R3 for OpenScape Voice Administration Manual 395 Examples and HowTos An LLDP Med Example ...

Page 396: ...t to the server when one of the following three conditions is satisfied a the maximum digits have been received or b the timer expires after the minimum digits have been received or c on receipt of the terminator after the minimum digits C Check for other actions If the the digit sequence entered by the user matches Digit string Maximum length and Minimum length the timer starts On timer expi ry t...

Page 397: ...minimum length must be reached by the string built from the digits entered and the terminating characters Special indication E Emergency If this character is entered here the digits matching this rule will be sent even if the phone is locked The number will be dialed immediately even when immediate dialing is disabled and the phone is on hook b bypass The phone lock is bypassed The number will be ...

Page 398: ...ent Service Administration Manual 2 Navigate to IP Devices IP Phone Configuration Features Dialplan tab 3 Check Dialplan if not checked already 4 Enter a suitable Dialplan ID 5 Click on to create the first dial plan rule 6 Enter the following data Summary This rule determines that digit strings which begin with 3 and have a length of 4 digits are sent to the server without delay after the last dig...

Page 399: ...rol 9 Click on to create the third dial plan rule Parameter Value Description Remarks Digit string 0 This rule matches numbers beginning with 0 In the USA this number calls the operator Action C When Minimum length Maximum length and the length of the digit string entered by the user match the Timer is started When it expires the digits are sent to the server When another digit is entered before e...

Page 400: ...beginning with 011 In the USA this digit string is the prefix international calls Action S When the entered digit string reaches the Minimum length the Timer is started On expiry the digit string is sent Minimum length 4 When the length of the digit sequence entered by the user reaches this value the Timer is started Maximum length 13 When the length of the digit sequence entered by the user reach...

Page 401: ...te value itself a lesser number of bits can be used to encode it C CSTA Computer Supported Telecommunications Applications An abstraction layer for telecom munications applications allowing for the interaction of CTI computer applications with telephony devices and networks CTI Computer Telephony Integration This term denotes the interaction of computer applica tions with telephony devices and net...

Page 402: ...ion Protocol An authentication framework that is frequently used in WLAN networks It is defined in RFC 3748 F FTP File Transfer Protocol Used for transferring files in networks e g to update telephone software G G 711 ITU T standard for audio encoding used in ISDN and VoIP It requires a 64 kBit s band width G 722 ITU T standard for audio encoding using split band ADPCM The audio bandwidth is 7 kHz...

Page 403: ...t consists of four number blocks of 0 to 255 each separated by a point J Jitter Latency fluctuations in the data transmission resulting in distorted sound L LAN Local Area Network A computer network covering a local area like an office or group of buildings Layer 2 2nd layer Data Link Layer of the 7 layer OSI model for describing data transmission in terfaces Layer 3 3rd layer Network Layer of the...

Page 404: ...using a crossover cable When Auto MDI X is available the MDI can switch between regular MDI and MDI X automatically de pending on the connected device MIB Management Information Base A type of database used to manage the devices in a com munications network MWI Message Waiting Indicator A signal typically a LED to notify the user that new mailbox messages have arrived O OSC OpenScape Phone P PBX P...

Page 405: ...ce with requests from the application program The OpenStage phone allows for the setting of QoS parameters on layer 2 and layer 3 DiffServ QDC QoS Data Collection A HiPath IP service that is used to collect data from HiPath products in order to analyze their voice and network quality QCU Quality of Service Data Collection Unit A service tool that collects QoS report data from IP endpoints QoS Qual...

Page 406: ...sks the relevant bits 255 0 0 0 for Class A 255 255 0 0 for Class B and 255 255 255 0 for Class C In a Class C network for instance 254 IP addresses are available Switch Network device that connects multiple network segments and terminal devices The for warding of data packets is based on MAC Addresses data targeted to a specific device is directed to the switch port that device is attached to T T...

Page 407: ... be separated into a data and a voice VLAN VoIP Voice over IP A term for the protocols and technologies enabling the routing of voice con versations over the internet or through any other IP based network W WAP Wireless Application Protocol A collection of protocols and technologies aiming at en abling access to internet applications for wireless devices WAP can also be used by the OpenStage phone...

Page 408: ...l Transfer 1 135 Call Waiting 1 162 Callback 1 137 1 161 Cancel Callbacks 1 162 Canonical Dial Lookup 1 198 Canonical Dialing 1 194 CCE access 1 86 Certificate Policy 1 93 Character Set 1 91 Cloud deployment 1 44 Cloud service provider 1 44 Codec Preferences 1 243 Conference Phone Based 1 157 System based 1 142 Connectivity Check TLS 1 116 Connectors 1 21 Consult 1 162 Consultation 1 162 Core dump...

Page 409: ...Error Codes 1 375 External Access Code 1 195 External Numbers 1 195 F Factory Reset 1 257 Factory reset 1 86 Factory reset claw 1 86 Fault Trace Configuration 1 271 Feature Access 1 123 Features Server Based 1 143 Fixed Function Keys 1 170 Forward indication 1 178 Forwarding 1 152 1 153 FPK program timer 1 150 FTP Settings 1 212 Function Keys 1 14 1 17 1 18 G G 711 1 243 G 722 1 243 G 729 1 243 Ga...

Page 410: ...ational Code Local Area Code 1 194 Local Phone Menu 1 361 Logo Create 1 381 Logo Download 1 227 M MAC Address 1 404 MDI X 1 53 1 404 Media SDP 1 112 Memory Information 1 269 Messages settings 1 140 MIB 1 404 MIKEY Multimedia Internet KEYing 1 83 Missed Call LED 1 307 Mobile User 1 160 Mobility 1 210 Monitoring 1 265 Multiline Keyset 1 171 Multiline Appearance Keyset 1 171 Music on Hold Download 1 ...

Page 411: ...ing Syslog 1 301 Repeat Dialing 1 152 Repertory Dial 1 159 Reservation timer 1 178 Reset Factory 1 257 Resilience 1 115 Response Timer 1 117 Restart Phone 1 257 Ringer Off 1 155 Ringer File 1 233 RTP 1 405 Base Port 1 242 S Screensaver Download 1 230 SDES Configuration 1 85 SDES status 1 85 SDP negotiation 1 85 Secure file transfer 1 94 SIP server 1 94 Secure calls 1 82 1 83 Security log entry 1 8...

Page 412: ...chSlider 1 14 Trace Configuration 1 271 Trace Profiles 1 278 Transaction timer 1 118 Transfer on hangup 1 135 Transfer on Ring 1 135 Traps 1 79 Trunk Prefix National Prefix 1 194 U uaCSTA 1 145 UDP 1 406 Unauthenticated RegistrationRegistration Unauthenticated 1 108 Update Service 1 77 Use SRTCP 1 83 User Identifier 1 172 User Identity 1 95 User Password 1 91 V Vendor Class DHCP 1 29 View Report 1...

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