UniFi PLUS BOX, Faq

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using my mobile/
Facebook
account. Can I
use the QR
scanner to login
to unifi Plus Box
or my Android TV
box?
64. Is the QR
Scanner feature
available on unifi
PlayTV (web
version)?

We are sorry. This feature is only available on unifi PlayTV
app on Android and iOS (mobile, tablet and iPad).
65. Can I scan the
QR code using
my
phone’s
camera or any
third party QR
scanner app?
▪ Yes, you can still use your phone’s camera or any third party
QR scanner app.
▪
Upon scanning, you will be directed to the AppStore on iOS,
Google Playstore on Android or AppGallery on Huawei to
install or launch the unifi PlayTV app.
▪
Simply key-in your unifi PlayTV username and password on
unifi PlayTV app and scan the QR code again using the QR
scanner on the app to start viewing.
66.
I’m a unifi Home
customer without
unifi TV / unifi
PlayTV login ID.
How do I enjoy
the QR scanner
function?
▪
To enjoy the QR scanner function for unifi TV customer you
need to subscribe or upgrade your unifi Home with unifi TV
subscription.
OTHER M ATTERS
67. Who do I contact
if I need further
info or should I
face any unifi TV
service issue?

Feel free to contact us via Live Chat on
https://maya.unifi.com.my or myunifi app, tweet us
@helpmeunifi , message us at facebook.com/weareunifi or
walk-in to any nearest TMpoint outlets nationwide.
68. Who should I
contact if I need
any assistance or
service inquiry?

TM has various digital channels for its customers to interact
with us. Should the customers have any enquiries or require
any assistance, they can get in touch with TM through our
digital channels as below:

myunifi app (download from AppStore on iOS, Google
PlayStore on Android and AppGallery on Huawei)

unifi portal - www.unifi.com.my

Live Chat - https://maya.unifi.com.my

Email
–
help@tm.com.my

Facebook - https://www.facebook.com/weareunifi/

Twitter - https://twitter.com/helpmeunifi