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You can press DTMF digits while the menu is being played if you are familiar with the menu
options and flow. There is no need to wait until then end of each voice queue. The same
applies for voice messages browsing – you may repeat the voice message (‘1’), delete the
voice message (‘2’) or skip to next voice message (‘3’), while the voice message is being
played. Each menu will be played up to 3 times (5 sec silence between repetitions), if no
user action taken within this time the call would disconnect with goodbye message.
Remote IVR Access
In order to access the IVR remotely, the Answering Machine OR Call forward option AND
Enable administrative mode option must be set for the network (Internet and/or PSTN) you
would like to call in on as shown below.
Once enable, you can call in to your PSTN line or your VoIP account to remotely access
VG-100. When you call in, you will hear the outgoing message or the call forward message.
During the message, you should press the ‘*’ key followed by the pin code and ‘*’ key again.
You have 3 trials to enter the pin code before the call is disconnected. Once authenticated
you can do the following by listening to and responding to the IVR voice prompts:
Summary of Contents for VG-100
Page 1: ...1 VG 100 VoIP Gateway Owner s Manual...
Page 19: ...19 Step 9 Click Next Step 10 Click Finish...
Page 21: ...21 Step 13 Check the option CD ROM drivers and then click Next Step 14 Click Next...
Page 27: ...27 Step 4 Click OK and then click Close...
Page 53: ...53 and then select Sound Devices as shown below...
