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UIP300G

(H.323 IP Phone)

Guide

Administrator

Summary of Contents for UIP300G

Page 1: ...UIP300G H 323 IP Phone Guide Administrator...

Page 2: ...the UIP300G IP Phone This manual provides a detailed description of the telephone LCD displays and features Basic telephone operations and features are explained Setup and configuration instructions a...

Page 3: ...The equipment is hearing aid compatible The act of monitoring or recording telephone conversations under certain circumstances may violate federal or state statutes Consultation with your legal counse...

Page 4: ...his can result in the risk of fire or electrical shock 10 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that coul...

Page 5: ...e harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or...

Page 6: ...r 2 Installation and Basic Setup Instructions General Information 13 Attaching the Footstand to the Telephone 13 Connecting the Telephone 14 Quick Setup Procedure 15 Chapter 3 Basic Operations General...

Page 7: ...29 Transfer 30 Conference 30 Call Waiting 30 Chapter 4 Setup Menu General Information 31 Basic Setup Menu Options 31 Call Log Submenu 31 Choose a Call Log Record 32 Dial a Call Log Record 33 Save a Ca...

Page 8: ...ion 54 User Configuration 54 Phone Settings Configuration 56 Function Key Configuration 57 Phone Book 58 Password Change 59 Administrator Configuration 60 Network Configuration 62 H 323 Configuration...

Page 9: ...Configuration Menu 41 Figure 4 5 Function Keys 45 Figure 4 6 Web Login Screen 54 Figure 4 7 User Main Page 55 Figure 4 8 Phone Settings 56 Figure 4 9 Function Key Configuration 57 Figure 4 10 Phone Bo...

Page 10: ...l be connected to a softswitch This chapter describes the features of the UIP300G IP Phone and protocols that are used LCD Message Waiting Indication Menu Cancel Del Select Up Down Arrow Keys Function...

Page 11: ...peed dial Call Logs Incoming Outgoing Missed Redial Hold Mute Call Waiting Call Transfer 3 way Conference and Do Not Disturb DND Display Caller ID Name On hook dialing Handsfree talking DTMF generatio...

Page 12: ...Works as backspace key when there is one or more digit s Deletes whole character string or digit s if this key is pressed and held for 2 seconds or longer Cancels the operation in the setup menu and...

Page 13: ...ng call comes thru Line 2 Fast blinking Function Keys Speed Dial Turned on when the N A Whenever any of the Voice Mail key is pressed and it following occurs remain on for 5 seconds after it is 5 seco...

Page 14: ...Part Number Table 1 2 Optional Replacement Equipment Description Part Number Equipment Diagram AC Adapter 1 AD300 Cord UIPA3035 Handset UIPA3030 Headset EXP9530 EXP9730 5 Port 10 100 PCS500 Ethernet S...

Page 15: ...the user to tilt the telephone at either low or high angle or to wall mount the telephone The adjustments are clearly marked on the footstand with arrows indicating the direction that the footstand s...

Page 16: ...ect the Ethernet cable from the LAN to the network port on the UIP300G The network port is located on the back side of the telephone Do not connect the UIP300G to a standard telephone line Connection...

Page 17: ...ork settings must be configured before the web browser is configured Terminal Configuration using the UIP300G To access the Phone Configuration Menu and set up a telephone configuration 1 Press MENU k...

Page 18: ...the telephone has been restarted the LCD shows Initializing and then Searching DHCP Server After initialization is complete the telephone returns to the time and date display 6 Press SELECT key to ac...

Page 19: ...ime and date display The following IP addresses 0 0 0 0 and 255 255 255 255 are not valid 10 After the correct IP address is entered press SELECT key 11 When the Press SELECT to Restart message is dis...

Page 20: ...izing After initialization is complete the telephone returns to the time and date display Once reinitialization has been completed the changes that were made are now in affect 17 Press to access the D...

Page 21: ...IP address on the telephone and enter that IP address in the web browser eg http 169 254 1 10 Refer to the View Info section on page 53 to obtain the IP address of UIP300G When the Enter Network Pass...

Page 22: ...Address XXX XXX XXX XXX GK GW Port XXXXX E 164 Alias Phone XXXXXXXXXXXXXX H323_ID Alias XXXXXXXXXXXXXXXXXXXX Figure 2 5 H 323 Configuration 4 Click Submit The phone will restart after clicking on Subm...

Page 23: ...creen and change Preferred Codec The default preferred code is G 711_Mu 6 Click Submit The UIP300G is now ready for operation Figure 2 6 Codec Configuration The phone will restart after clicking on Su...

Page 24: ...tting the Volume Telephone Operations Standby When the telephone is powered on Initializing is shown while the telephone is starting up The last character on the LCD rotates indicating that the softwa...

Page 25: ...ck up the handset the telephone is off hook 2 Dial the telephone number or extension number or the IP address of the called party 3 Press SELECT key to initiate dialing or wait four seconds after the...

Page 26: ...andset or handsfree using the speakerphone or headset Answering Calls Using the Handset To answer an incoming call 1 Pick up the handset 2 Begin the conversation Answering Calls Handsfree To answer an...

Page 27: ...and turns on the handsfree feature The user hears dial tone through the telephone speaker Volume Control There are four volume settings Handset Headset Speakerphone Ringer Volume Handset Volume Contr...

Page 28: ...se Refer to Handset Volume Control on page 25 Speaker Volume The speakerphone can only be adjusted if the headset is not plugged in The headset volume can only be adjusted if the headset is plugged in...

Page 29: ...headset is activated Receiving a Call Using Handsfree When the telephone rings the user can press the SPEAKER HEADSET key or the line key with the flashing LED without picking up the handset The SPEA...

Page 30: ...DND to a function key To activate DND Press the FUNCTION key assigned for DND The DND key LED remains lit while the feature is activated To deactivate DND Press the FUNCTION key assigned for DND The...

Page 31: ...teway gatekeeper system and will be invoked by sending a pre assigned DTMF string to the system when the REDIAL key is pressed Mute Mute can be used during a conversation To activate mute Press the MU...

Page 32: ...o terminate the entire conference 3 Way Conference Call DTMF String 1 User gets connected with one remote party 2 User presses CONFERENCE key 3 User must follow steps depending on the gateway gatekeep...

Page 33: ...ibes how to setup and configure the UIP300G The main setup and configuration menu is the Setup Menu This menu consists of three submenus and displays information about the UIP300G Call Log Menu This s...

Page 34: ...d is being shown a press of key will move to the last call log record oldest record Choose a Call Log Record A call log record from any call log group can be chosen as follows 1 Choose Call Log from t...

Page 35: ...cord 1 Press the navigation key to change the action to the Delete action 2 Press the SELECT key The delete confirmation message displayed on the LCD screen User can choose either to delete the curren...

Page 36: ...des three call log groups the Call Log Menu also contains the Delete Logs feature It allows user to delete all records inside any particular or all call log group s 1 From the Call Log Menu choose Del...

Page 37: ...rds by entering a name or the first letter of a name There are two types of searches name search and quick search This quick access operation applies to dialing only If the user has already entered a...

Page 38: ...esulted record user can navigate to different records using and keys Peterson John 98173334444 After the actual search is performed the first record that matches the input string appears on the first...

Page 39: ...mes 4 times 5 times 6 times 7 times 8 times 1 sec Select Select Enter Name Back to Phone Book Submenu Record Saved Enter Phone Number Enter Name Barbara Anderson lower 2 After user chooses Add from th...

Page 40: ...on screen will be displayed for 1 second Then it will return to the Phone Book Menu with the Add item menu If the name of the entry already exists in the Phone Book the following message will be shown...

Page 41: ...The original data being edited will not be saved Delete Phone Book Records 1 From the Phone Book Menu choose the Delete item using the and navigation keys and press the SELECT key After choosing Dele...

Page 42: ...hone Book Menu If CANCEL DEL key is pressed the delete will be aborted and the display will return to the two delete choices Delete One by One and Delete All Confirm Delete All No Cancel Yes Select Al...

Page 43: ...ntrast Function Key When making entries in this menu the CANCEL DEL key operates in the following manner When there is are one or more character s the CANCEL DEL key operates as a delete key When ther...

Page 44: ...Phone Configuration 4 Press the SELECT key to enter the Phone Configuration menu This allows access to the Phone Configuration functions Call Duration 1 Call Duration is the first option of the Phone...

Page 45: ...tes 0 59 then press SELECT key The display returns to the Local Date Time option A data validation check is performed for each data field If the date is not valid a warning message is displayed for on...

Page 46: ...can be heard for three seconds When the desired ring tone is displayed press SELECT key LCD Contrast There are 10 levels of adjustment for the display contrast To access the LCD Contrast option and se...

Page 47: ...s displayed Function Key Five function keys are available Each of these keys can be assigned to one of three possible features Do Not Disturb DND Speed Dial and Voice Mail To access and program a func...

Page 48: ...rk configurations that can be retrieved or modified Enable Disable Dynamic Host Configuration Protocol DHCP IP Assignment for the Terminals Terminal IP Address Terminal Subnet Mask Default Gateway IP...

Page 49: ...inal IP address is assigned dynamically via a DHCP server or statically assigned by the administrator user If the DHCP IP option is enabled turned on the DHCP server assigns the terminal IP address te...

Page 50: ...the terminal IP address terminal net mask and default gateway address are manually configured with correct values If you do not want to restart the telephone press CANCEL DEL key to return to the prev...

Page 51: ...ddress is not recognized until the telephone has been reinitialized Once the telephone restarts a restart confirmation message is displayed on the LCD Initializing is displayed in the LCD while the te...

Page 52: ...valid Invalid Input is displayed for one second before returning the display to the Subnet Mask The new Subnet Mask address is not recognized until the telephone has been reinitialized Once the telep...

Page 53: ...lay returns to the date and time Enable Disable VLAN This option is used to enable or disable the VLAN To enable disable VLAN 1 If already in the Network Configuration menu use the or keys to access t...

Page 54: ...ned to the VLAN ID screen 3 To change the ID press SELECT key The change screen is displayed 4 Press CANCEL DEL key to erase the current ID number and use the dial pad to enter the new number Valid VL...

Page 55: ...NU key The Setup Menu is displayed 2 Use the or keys to access the Configuration submenu 3 Press SELECT key 4 Use the or keys to access the Restore Factory Setting option 5 Press SELECT key 6 When pro...

Page 56: ...gs not available using the telephone Microsoft Internet Explorer v 4 0 or higher must be used User Configuration To access the web based setup and configuration program 1 Start the web browser 2 Check...

Page 57: ...tings allows telephone functions to be configured Function Keys allows function keys to be configured Phone Book allows users to set up a personal telephone book Password Change allows users to change...

Page 58: ...le Call Waiting Tone Enable Disable Ringer Tone Tones 1 8 Figure 4 8 Phone Settings On the Phone Settings screen change the settings and then click Submit The new settings are stored in the flash memo...

Page 59: ...updated settings If Refresh is clicked before Submit the values posted in the page are reset The Speed Dial key assignment is only available for a telephone number and not an IP address If Speed Dial...

Page 60: ...caption click the arrow on the pulldown menu and select Add 3 Click Submit To edit an existing entry in the Phone Book 1 Check the box of the record to be edited 2 Enter the new Name or new Phone Numb...

Page 61: ...urrent User Password field 2 Enter the new password in the New User Password field The password consists of 6 10 digits If the password entry is not valid an error message is displayed To correct the...

Page 62: ...2 Check the IP address on the telephone and enter that IP address in the web browser http 169 254 1 10 Refer to the View Info section on page 53 to obtain the IP address of UIP300G 3 When the Enter N...

Page 63: ...n Page 4 The Administrator Configuration screen appears This screen provides the following links Network Configuration H 323 Configuration SNTP Server Configuration Codec Configuration Add Del User an...

Page 64: ...riority DiffServ Enable Disable DiffServ Flag Figure 4 14 Network Configuration The new settings are stored in the flash memory of the UIP300G and the telephone resets Click Refresh before clicking Su...

Page 65: ...ion allows users to modify the following H 323 related configurations H 323 Network Settings PLAR Settings GK GW Mode Dial Tone GK GW IP Address Connection String GK GW Port RTP Port Base Feature Key...

Page 66: ...vings Time Enable Disable Time Zone Offset 12 to 12 SNTP Server IP Address Click Refresh before clicking Submit to cancel the changes To change a configuration 1 Modify the information in the field by...

Page 67: ...clicking on the pull down menu and selecting the new option 2 Select the Preferred Codec 3 Click Submit The nominal jitter depth must be at least twice as large as the packet size Codec Configuration...

Page 68: ...Add Delete from the Add Del pulldown menu The admin user cannot be deleted This terminal allows two users the administrator and one additional user At default the administrator and user are configured...

Page 69: ...ain in the Confirm Password field 4 Click Submit The password is 6 10 digits If the password is not valid an error message is displayed Return to the Administrator Password screen by clicking Back to...

Page 70: ...the Password optional 4 Enter the File Name 5 Click Update During Firmware Update IP telephone MUST not be power cycled Doing so will damage the unit Update Firmware This option allows users to update...

Page 71: ...he display indicates the sector of the flash being erased After the old firmware has been erased new firmware programming starts the percentage of progress is displayed on the second line of the displ...

Page 72: ...File This option allows users to upload a coding profile related configuration file To update the configuration file 1 Enter the TFTP Server IP Address 2 Enter the User ID optional 3 Enter the Passwo...

Page 73: ...ded into the RAM on the UIP300G the progress message is displayed while the configuration is being updated When the configuration update has been completed Config File Download Completed is displayed...

Page 74: ...pty Call Log Empty Call Duration Timer On Call Waiting On Ringer Tone Ringer 1 LCD Contrast 8th level Function Key 5 keys No Feature Assigned User Name user User Password 123456 Admin Name admin Admin...

Page 75: ...TMF String Hold DTMF String SNTP Disable Day Light Saving Disable Time zone offset 6 SNTP server address 192 5 41 40 VAD G711 A Disable Packet Size ms G711 A 20 Nominal Jitter Depth ms G711 A 40 Acous...

Page 76: ...al Add Edit Delete Configuration Phone Configuration Network Configuration Call Duration LCD Contrast Ringer Type DHCP IP Address Subnet Mask Default Gateway VLAN VLAN ID Local Date Time Restore Facto...

Page 77: ...650 790 5 660 269 5 661 780 5 663 981 5 671 248 5 696 471 5 717 312 5 732 355 5 754 407 5 758 289 5 768 345 5 787 356 5 794 152 5 801 466 5 825 161 5 864 619 5 893 034 5 912 968 5 915 227 5 929 598 5...

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