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If your phone is not performing to your expectations, please try these
simple steps before calling Uniden customer service at
(800) 297-1023.
QUICK REFERENCE CHART
TR
OUBLESHOOTIN
G
YOUR NEW PHONE
The
status
LED
won’t come on
when the handset
is placed in
the base.
Make sure the AC adapter is plugged into the
base and wall outlet.
Make sure the handset is properly seated
in the base.
Make sure the charging contacts on the
handset and base are clean.
PROBLEM
The audio sounds
weak and/or
scratchy.
Make sure that the base antenna is in a
vertical position.
Move the handset and/or base to a different
location away from metal objects or
appliances and try again.
Can’t make or
receive calls.
Check both ends of the base telephone
line cord.
Make sure the AC adapter is plugged into the
base and wall outlet.
Disconnect the AC adapter for a few minutes,
then reconnect it.
Place the handset back on the charging cradle
for a few seconds. The
status
LED blinks
indicating that the phone has been reset.
The handset
doesn’t ring or
receive a page.
The Nickel-Cadmium battery pack may be
weak. Charge the battery on the base for
15-20 hours.
Be sure the antenna is in a vertical position.
The handset may be too far away from the
base. Place the base away from appliances or
metal objects.
Place the handset back on the charging cradle
Make sure the ringer switch is on.
for a few seconds. The
status
LED blinks
indicating that the phone has been reset.
SUGGESTION
Summary of Contents for EXS 9965
Page 2: ...CONTROLS AND FUNCTIONS ...
