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If you need any assistance with this product, please call our Customer Hotline at

1-800-297-1023

PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.

Our Uniden representatives will be happy to help you with any matters regarding the operation of 

this unit, available accessories, or any other related matters.

Hours M-F 7:00 a.m. to 7:00 p.m. CST

Thank you for purchasing a Uniden product

Summary of Contents for EXS 9965

Page 1: ...MANUAL S SP PE EC CT TR RU UM M S P R E A D Digital Spread Spectrum provides the longest range the clearest sound and the best privacy OWNER S ...

Page 2: ...CONTROLS AND FUNCTIONS ...

Page 3: ...from the Handset 17 Making a Call from the Base 17 Making a Call from the Handset 17 Using the Tone Feature 18 Flash 18 Using Redial 19 Placing a Call on Hold 19 Using the Mute Feature 20 Using the Page Feature 20 2 Line Operation 21 3 Way Conferencing 22 4 Way Conferencing 23 Using Your EXS 9965 Intercom 24 Transferring a Call 25 Traveling Out of Range 26 Storing a Phone Number in Memory 27 Editi...

Page 4: ...set Earpiece and Ringer Volume Control l 20 Channel AutoScan l 40 Memory Dialing Locations l 3 Number Redial Memory l 2 way Page Intercom l Hearing Aid Compatible l l Pulse Tone Dialing l 7 Day Standby Battery Time l 4 Hour Talk Time Digital Spread Spectrum Technology utilizes a wider frequency band vs a single narrow band used in standard digital transmissions The result is a more secure conversa...

Page 5: ... phone company to realize the capability of your two line phone If any of these items are missing or damaged contact the Uniden Parts Department at 800 554 3988 Hours are from 8 30 a m to 5 00 p m Central Time Monday through Friday We can also be reached on the web at www uniden com To get the most from your phone please read this owner s manual thoroughly Be sure to complete and mail the product ...

Page 6: ...C outlet which does not have a switch to interrupt its power Keep the base and handset away from sources of electrical noise such as motors and fluorescent lighting Be sure there is sufficient space to rotate the base antenna fully vertical The base can be placed on a desk tabletop or mounted on a standard wall plate You should charge your handset for 15 20 hours before connecting the phone line I...

Page 7: ... into the 1 Plug the AC adapter cord into the 10V DC input jack on the back of the base 2 Wrap the A adapter cord around the strain relief notch 3 Plug the AC adapter into a standard 120V A wall outlet 4 Charge the battery refer to CHARGING THE BATTERY PACK TEL LINE 1 jack on the back of the base 6 Plug the other end of the cord into the telephone jack on the wall 7 Set the base on a desk or table...

Page 8: ...ne cord into the telephone outlet 4 Wrap the AC adapter cord inside the molded wiring channel Then wrap the cord around the strain relief notch 5 Plug the AC adapter into a standard 120V AC wall outlet 6 Raise the antenna to a vertical position 7 Align the mounting slots on the base with the mounting posts on the wall Push in and down until the phone is firmly seated WALL INSTALLATION 6 Place the ...

Page 9: ...t so that the lip of the retainer is up and the is down The retainer holds the handset in place 7 Before you plug the other end of the telephone cor into the modular jack on the wall charge the battery See CHARGING THE BATTERY PACK page 10 7 If the handset beltclip is attached you cannot charge the handset facing forward when the phone is mounted on the wall ...

Page 10: ...et of a working phone jack to avoid excessive cord lengths l Make sure the wall material is capable of supporting the weight of the base and handset l Use 10 screws minimum length of 1 3 8 inches with anchoring devices suitable for the wall material where the base unit will be placed l Insert two mounting screws into the wall with their appropriate anchoring device 3 15 16 inches apart Allow about...

Page 11: ...e Slide cover off 2 Install the nickel cadmium battery with the label down 3 Slide the battery cover forward until it snaps into place INSTALLING THE HANDSET BATTERY PACK 9 Use only Uniden Battery model BT 999 supplied with your phone ...

Page 12: ...tery charger 2 Put the battery pack in the compartment with contacts facing down 3 Replace the charge cover A e v 4 Charge the battery for 24 hours When charging is complete lift the latch to remo the battery pack To install the charged battery into the handset see INSTALLING THE HANDSET BATTERY P CK page 9 In the event of a power failure your spare battery pack temporarily provides power for the ...

Page 13: ...wer If the phone is not in use Low Battery flashes If the phone is in use Low Battery flashes and the handset beeps To maintain a good charge clean all charging contacts on the handset and base about once a month Use a pencil eraser or other contact cleaner DO NOT use liquids or solvents you may damage your phone Be sure the PULSE TONE switch is the TONE position unless your local phone system use...

Page 14: ...or the base of your EXS 9965 allows you to turn the ringer OFF or to select LO or HI olume t Base speaker volume To control the speaker volume of the base adjust the VOLUME slide switch as desired Ringer Low Ringer High ADJUSTING THE VOLUME CONTROLS Handset ringer volume ringer off on ringer off on Handset earpiece volume There are four volume setting for the handset earpiece loud high medium and ...

Page 15: ...down until it clicks t To remove the beltclip Pull both sides of the beltclip to release the tabs from the holes INSTALLING THE BELTCLIP 13 exs9660 Reference Guide qxd 9 7 99 1 08 PM Page 14 If you have wall mounted the base you must remove the beltclip to charge the handset with facing forward ...

Page 16: ...reset the digital security code 1 Remove the handset from the base hold down page int com and you will hear the beep 2 Put handset back to the base holding page int com The page stops 3 Wait for 5 seconds The status LED flashes to indicate that the digital security code is reset AUTOMATIC DIGITAL CODE SECURITY If you are using an optional headset you must still use the handset keypad for phone ope...

Page 17: ...s line 1 or line 2 Handset Off Base Handset On Base To answer a call Pick up handset AutoTalk Press line 1 or line 2 To make a call 1 Pickup handset 2 Press line 1 or line 2 3 Listen for dial tone 4 Dial number or 1 Pickup handset 2 Dial number 3 Press line 1 or line 2 To redial 1 Press line 1 or line 2 2 Listen for dial tone 3 Press redial or 1 Press redial repeatedly until the number you want to...

Page 18: ...sing line 2 The same instructions apply to line 2 1 The base rings The corresponding line 1 LED on the base flashes 2 Press the line 1 button and speak 3 When you finish the call press line 1 to hang up The base microphone is located under the phone Position yourself as near to the base as possible and speak clearly You must have a 2 line subscription from your phone company to use the 2 line feat...

Page 19: ...aling from talk mode 1 Pick up the handset 2 Press line 1 3 Dial the number on the keypad or use the memory feature See USING MEMORY DIALING page 33 4 When you finish the call press line 1 or return the handset to the base MAKING A CALL FROM THE HANDSET MAKING A CALL FROM THE BASE Call Line 1 ANSWERING A CALL FROM THE HANDSET AutoS AutoTalk automatically connect the line when you pick up the hands...

Page 20: ...resumes If you have Call Waiting service and a call waiting tone sounds press flash to accept the call After a short pause you will hear the new caller To return to the original caller press flash again The flash function on the base and handset are independent of each other You can use your flash feature from either the handset or the base USING THE TONE FEA FLASH TURE 18 The tone feature applies...

Page 21: ...ssed for redial To redial from the base Press line 1 then press redial p If any key is pressed before redialing the last number will not redial To place line 1 on hold at the handset press hold The following screen appears To pick up the call that is holding press line 1 on the base or handset Hold Line 1 Use either the keypad on the handset or the keypad on the base To place line 1 on hold at the...

Page 22: ...the party on line 1 but they cannot hear you 2 When you are ready to continue your conversation with the party on line 1 press mute or line 1 again The line 1 LED changes to green To locate the handset when it is off the base press on the base The handset beeps for 60 seconds The following screen appears Press on the handset to connect to the base Press again on the base or on the handset to retur...

Page 23: ...owing Extension In Use The Extension In Use feature prevents you from accidentally interrupting a call If another phone is In Use on line 1 the handset LCD displays In Use The line 1 LED at the base blinks If you press line 1 you will hear a beep This warns you the line is In Use To make your call you must use line 2 If you want to join a conversation on an extension currently In Use press the cor...

Page 24: ...e button to bring the original call back on line The line 1 and line 2 LEDs turn green If the third person s number is busy or doesn t answer press line 2 to hang up Return to the original call by pressing line 1 5 To remove either caller from your conversation ask one of the parties to hang up Press the corresponding line button to end the call Follow steps 1 5 to conference using the handset Whe...

Page 25: ... red 2 Press on the base to contact the handset 3 Press on the handset to answer the page 4 Press conference at the base to bring the party at the handset in on the call line 1 and line 2 LEDs turn green The following screen appears on the handset 5 To remove either call from your conversation ask one of the parties to hang up Press the corresponding line button to end the call Conference Line 1 L...

Page 26: ... on the handset If no answer press to disconnect 2 At the base press to answer the page Position yourself as near to the base as possible and speak clearly To hang up at the handset Press To hang up at the base Press USING YOUR EXS 9965 INTERCOM When a call is on h ho olld d at the handset and the base is paged the base will ring even when the RING VOL switch is set to OFF The person at the handse...

Page 27: ... with the intercom 4 On the base press line 1 to talk If no one is available to take the call at the base return to the caller by pressing line 1 or on the handset to take a message or complete the call From Base to Handset 1 To transfer a call on line 1 from the base to the handset press hold The line 1 LED turns red 2 On the base press The status LED flashes on the base The following screen appe...

Page 28: ...o one is available to take the call at the handset return to the caller by pressing line 1 or on the base to take a message or complete the call As you begin to move too far from the base you first hear a clicking sound As you travel further the noise increases If you travel out of range your call terminates TRAVELING OUT OF RANGE ...

Page 29: ... 5 Enter a name by using the and keys to scroll through the character menu Stop scrolling when you see the desired character Use the and keys to move right or left or to create a blank space The key deletes characters as the cursor moves left 6 When you have finished entering a name press select The following screen appears The cursor flashes indicating the display is ready for a number to be ente...

Page 30: ... memory location number 0 9 on the keypad The status LED stops flashing A confirmation beep indicates the number is stored Memory 01 Stored When entering numbers you may press redial p to enter a pause in the dialing sequence The display shows a P The pause feature is useful for long distance calling credit card dialing or any other dialing sequence requiring a pause between digits 28 9 The displa...

Page 31: ... 01 JOHN SMITH 02 UNIDEN EDITING A PHONE NUMBER IN MEMORY If you select Go Back at any time no changes are made and the handset shows the Memory Store screen The display shows the memory location you have selected 5 Press select again to enter the Edit Memory mode The following screen appears A cursor flashes indicating that the display is ready to edit the name 6 Edit the name with the and keys U...

Page 32: ...ypad Press to remove an unwanted number Press and hold to clear the entire number 9 Press select The handset beeps and displays the confirmation screen 10 The display then returns to the Memory Store screen You may select another number to edit return to step 3 or press mem to return to standby Memory 01 Stored Store Number 8175551 30 Whenever you are using a menu screen you must press a key withi...

Page 33: ...y either the name or the number stored in the location 4 Press select The following screen appears 5 Use the key to move the cursor to Delete Memory 6 Press select 7 Use the key to move the cursor to Yes 8 Press select There is a confirmation tone The following screen appears Memory 01 Deleted Delete Memory Yes No Edit Memory 01 Delete Memory 01 Go Back Edit Memory 01 Delete Memory 01 Go Back Memo...

Page 34: ...e return to step 3 or you may press mem to return to standby From the Base 1 Press memory The status LED blinks 2 Press memory a second time Enter the memory location 0 9 of the number you wish to delete The status LED stops flashing A confirmation beep indicates the number has been erased 32 ...

Page 35: ...emory locations 2 Use the and keys to select the memory location you would like to dial Or you may enter a two digit memory location number 01 30 Use the and keys to display either the name or the number stored in the location The following screen appears 3 Press line 1 The number dials 01 02 JOHN SMITH 03 UNIDEN 01 02 JOHN SMITH 03 UNIDEN USING MEMORY DIALING 33 ...

Page 36: ...ine 1 2 Press mem Using the keypad enter a two digit memory location number 01 30 The number dials Dialing from the Base 1 Press line 1 The line 1 LED lights 2 Press memory Using the keypad enter the memory location number 0 9 The number dials 34 ...

Page 37: ...l objects or appliances and try again Can t make or receive calls Check both ends of the base telephone line cord Make sure the AC adapter is plugged into the base and wall outlet Disconnect the AC adapter for a few minutes then reconnect it Place the handset back on the charging cradle for a few seconds The status LED blinks indicating that the phone has been reset The handset doesn t ring or rec...

Page 38: ... oz Approx 670g 222 5 mm W x 175 mm D x 65 3 mm H Frequency 904 2 to 925 8 MHz 20 channels Power requirements Rechargeable Nickel Cadmium battery pack Size without antenna 7 in W x 2 17 64 in D x 2 in H Weight Approx 8 8 oz 250g including Battery 178 mm W x 57 6 mm D x 51 mm H Battery BT 999 Capacity 600 mAH 3 6V Talk mode 4 hours Standby mode 7 days Specifications features and availability of opt...

Page 39: ... at 1 800 297 1023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit available accessories or any other related matters Hours M F 7 00 a m to 7 00 p m CST Thank you for purchasing a Uniden product ...

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