Uniden EXAI 985HS Owner'S Manual Download

Page: 61 / 64

Symptom

Severe noise
interference.

The Caller ID
disappears.

The Caller ID does not
display

The answering system
does not work.

Messages are
incomplete.

After a power failure,
the outgoing message
is deleted.

No sounds on the base
unit speaker during call
monitoring or message
playback.

Cannot access remote
call-in features from
another touch-tone
phone.

Suggestion

• Keep the handset away from

microwave ovens, computers, remote
control toys, wireless microphones,
alarm systems, intercoms, room
monitors, fluorescent lights and
electrical appliances.

• Move to another location or turn off

the source of interference.

• The handset was picked up before

the second ring.

• The call was placed through a switch

board.

• Call your local telephone company

to verify your Caller ID service is
current.

• Make sure that the CIDCW option is

set to “

” or “

Opt

”.

• Make sure the base unit is plugged in.
• Make sure that the answering system

is turned on.

• Make sure that the message record

time is not set to ANN. (See page 45)

• The incoming messages may be too

long. Remind callers to leave a
brief message.

• The memory may be full. Delete

some or all of the saved messages.

• Record your greeting again.

The default message remains.

• Adjust the speaker volume on the

base unit.

• Make sure you are using the correct

PIN code.

• Make sure that the touch-tone phone

you're using can transmit the tone
for at least two seconds. If it cannot,
you may have to use another phone
to access your message.

EXAI985HS 10/10/00 10:16 Page 59

Summary of Contents for EXAI 985HS

Page 1: ...E X A I 9 8 5 H S 900 MHz Cordless Phone with Digital Answering System Caller ID and Call Waiting Operation 3 Way Conference Operation ...

Page 2: ...g Device Caller ID and Call Waiting Caller ID Advanced Caller ID with Call Waiting Option 50 Number Caller ID Memory 30 Number Memory 20 on the handset 10 on the base 32 Digit Redial 3 Line 16 Character Backlit LCD Handset Display Redial Flash and Pause Pulse Tone Dialing 7 Hour Talk Time 7 Day Standby Battery Life Handset Earpiece and Ringer Volume Control Speakerphone 3 Way Conference Headset In...

Page 3: ......

Page 4: ...key 19 Mute Ring key 20 Options key 21 Handset contact 22 Base microphone 23 Speaker LED 24 Status LED 25 Handset retainer clip 26 Clock key 27 Pin code key 28 Delete key 29 Greeting key 30 Repeat key 31 Skip key 32 Voice memo key 33 Base contact 34 Tone key 35 Mute key 36 Speaker key 37 Page Intercom key 38 Base speaker 39 Volume down key 40 Volume up key 41 LED display 42 Play Stop key 43 Base a...

Page 5: ...and or phone number 28 Erasing a stored name and phone number 30 3 way Conference Feature 3 way conferencing 32 Caller ID Features Caller ID service 33 When the telephone rings 34 Viewing the Caller ID Message list 35 Deleting information from Caller ID list 36 Using the Caller ID list 38 Using Caller ID with call waiting service 40 Call waiting features 41 The Integrated Answering Device Features...

Page 6: ...This cordless telephone uses a digital security code to prevent unauthorized access to your base unit This security code prevents other cordless handsets from making calls through your base unit A random security code will be assigned automatically between your base unit and handset when you charge the battery pack for the first time If you want to reset the security code see page 53 GETTING START...

Page 7: ...ow Base unit Handset AC adapter AD 420 Rechargeable battery pack BT 905 Telephone line cord Wall mount adapter Beltclip Headset This Owner s Manual Quick Reference Guide Precautions and Important Safety Instructions Registration Card Uniden Parts Department 800 554 3988 Hours M F 7 00 AM to 5 00 PM CST We can also be reached on the web at www uniden com ...

Page 8: ...phone wall outlet The location should be close to both a phone jack and a continuous power outlet which is not switchable Keep the base and handset away from sources of electrical noise such as motors microwave ovens and fluorescent lighting Be sure there is sufficient space to raise the base antenna fully vertical The base can be placed on a desk tabletop or mounted on a standard wall plate Avoid...

Page 9: ...t could become chafed and create a fire or electrical hazard 1 Connect the telephone line cord to the TEL LINE jack and to a telephone outlet 2 Connect the AC adapter to the DC IN 9V jack and to a standard 120V AC wall outlet 3 Set the base unit on a desk or tabletop and place the handset on the base unit Then raise the antenna to a vertical position ...

Page 10: ...phone outlet isn t modular contact your telephone company for assistance Polarity of the plug Modular Choose the dialing mode Depending on your dialing system set the TONE PULSE switch as follows If your dialing system is Set the switch to Tone TONE Pulse PULSE If you aren t sure of your dialing system Make a trial call with the TONE PULSE switch set to TONE If the call connects leave the switch a...

Page 11: ...INE jack and the AC adapter to the DC IN 9V jack 3 Plug the telephone line cord into the telephone outlet 4 Place the AC adapter cord inside the molded wiring channel 5 Plug the AC adapter into a standard 120V AC wall outlet 6 Raise the antenna to a vertical position 7 Align the mounting slots on the base with the mounting posts on the wall Push in and down until the phone is firmly seated 1 2 7 ...

Page 12: ...base and handset Use 10 screws minimum length of 1 3 8 inches with anchoring devices suitable for the wall material where the base unit will be placed 1 Insert two mounting screws into the wall with their appropriate anchoring device 3 15 16 inches apart Allow about 1 8 of an inch between the wall and screwheads for mounting the phone 2 Refer to steps 1 through 9 on page 9 and 10 to mount the tele...

Page 13: ...ery cover forward until it snaps into place 4 Place the handset on the base with the keys and display facing upward This position lets you see the Caller ID messages on the display Make sure that the status LED of the base unit is lit and charging begins Charge the battery for 12 15 hours You can place the handset either side up for charging the battery Use only Uniden Battery BT 905 Replacement b...

Page 14: ...g Cleaning the battery contacts To maintain a good charge it is important to clean the battery contacts on the handset and base unit about once a month Use a dry cloth or pencil eraser if necessary Do not use any liquids or solvents Even when the battery pack is not being used it will gradually discharge over a long period of time For optimum performance be sure to return the handset to the base u...

Page 15: ...erforms the same as regular Caller ID on a call waiting number Call Waiting options allow you to handle call waiting calls in seven different ways See page 41 You must subscribe to CIDW and CIDCW options from your phone company in order to use this feature 1 In the standby mode press The Caller ID setting screen appears 2 Press or to move the pointer to the item that is to be set Example To select...

Page 16: ...ter the 3 digit area code 5 Press A beep sounds and the displayed area code is entered 6 Press to complete the setting Or return the handset to the base unit to complete the setting mode and set the handset to the standby mode If you enter a 3 digit area code number in the Area Code option your local area code does not appear in Caller ID messages When reviewing Caller ID messages you will see onl...

Page 17: ...the Press P appears in the dialing sequence display which represents a pause 15 From the handset Dialing from standby 1 Pick up the handset 2 Dial the phone number 3 Press 4 To hang up press or return the handset to the base Dialing from talk mode 1 Pick up the handset and press 2 Dial the phone number 3 To hang up press or return the handset to the base From the base 1 Press 2 Dial the number on ...

Page 18: ...talk 4 Press or place the handset on the base to hang up The call time will be displayed for about 5 seconds From the handset From the base 1 The phone rings The status LED on the base flashes 2 Press 3 Adjust the volume by pressing volume as necessary 4 To hang up press If either the handset or the base does not ring check each ringer switch to make sure they are set to on If audio on the speaker...

Page 19: ...ess during a telephone call The microphone is turned off 2 To cancel mute press or 1 Press during a telephone call The microphone is turned off 2 To cancel mute press or When the phone is ringing You can temporarily mute the handset s ringer by pressing when the phone rings You may still press to answer the call When speaking with the handset ...

Page 20: ...elephone call will change the earpiece volume of the handset This setting will remain in effect after the telephone call has ended When you press in Loud mode or press in Low mode an error tone sounds ringer off on ringer off on Base ringer switch This switch turns the base ringer on or off Base speaker volume To control the speaker volume of the base adjust the and button as desired The volume se...

Page 21: ...gits only the first 32 digits are retained for redialing Press and hold to delete the displayed redial number Redialing from Standby 1 Press The phone number that was last dialed appears on the display 2 Press again Each press of will display one of the last three numbers dialed 3 Press The number will be dialed Most recent ...

Page 22: ...ase 1 To call the last number dialed from the base press 2 Press 3 Press to finish the call Redialing from talk mode 1 Press Talk appears flashing on the display 2 Press The last number dialed will be displayed and redialed 3 To hang up press or place the handset on the base The call time will be displayed for about 5 seconds Only the last number dialed can be accessed after has been pressed ...

Page 23: ...rophone to answer the base 3 To turn off the intercom press on the handset or on the base Intercom from the handset to base 1 Press on the handset The base beeps 2 At the base press or Speak into the base microphone to answer the page 3 To turn off the intercom press on the handset or on the base Using your EXAI 985HS intercom ...

Page 24: ...transfer the call to the base press on the handset To cancel the transfer press on the base To transfer from the base to the handset 1 Press on the base while speaking on the speaker phone The caller is put on hold and the intercom tone will be sounded on the handset 2 Press or on the handset The intercom mode is activated but the caller is still on hold 3 To transfer the call to the handset press...

Page 25: ...cating that the display is ready for the name to be entered If this screen appears the selected memory location is already stored Then you must either change the entry in this location clear the location or select Go Back to choose another location Example To store a name MOM AND DAD and number 8175553300 in memory location 03 You must press a key within 20 seconds or the phone will return to stan...

Page 26: ...hone number The phone number cannot exceed 20 digits Use the key to enter pause in the dialing sequence The display shows a P Each pause counts as one digit and represents a two second delay in time between digits The pause feature is useful for long distance calling credit card dialing or sequences that require a pause between digits Use the key to delete digits as needed 7 Press The handset beep...

Page 27: ...re only numbers in the base 1 Press The status LED blinks 2 Dial the number you wish to store 3 Press Enter the memory location number 0 9 on the keypad A confirmation tone indicates the number is stored On the base ...

Page 28: ...standby From the handset Dialing from standby 1 Press The handset displays your programmed memory locations 2 Press and or enter a two digit number 01 20 to select the memory location you would like to dial 3 Press Talk flashes and the volume setting appears on the display Then the displayed number is dialed You must press key within 20 seconds or the phone will return to standby You may also pres...

Page 29: ...mber When the stored phone number has 14 or more digits is displayed next to the 12th digit Press to see the extra digits and to return 3 Enter a two digit number 01 20 to select the memory location of the desired phone number The selected phone number is displayed Then the number is dialed If you select a memory location that does not have a stored number the handset will beep rapidly and the pho...

Page 30: ...wish to dial 4 Press to finish the call 1 Press and hold until Memory Store is displayed 2 Press and or enter a two digit number 01 20 to select the memory location you would like to edit 3 Press The following screen appears with the memory location number that you have selected in the display ...

Page 31: ...lowing screen appears The cursor flashes indicating that the display is ready for the number to be edited 7 Use the number keypad or key to edit the phone number The phone number cannot exceed 20 digits See page 24 When the phone number is not to be edited skip this step 8 Press The handset beeps and displays the confirmation screen The memory storage is complete For example if you store a name an...

Page 32: ...ppears 8 After a few seconds the display returns to the Memory Store screen You may select another number to delete return to step 2 or press to return to standby With the handset 1 Press and hold until Memory Store is displayed 2 Press and or enter a two digit number 01 20 to select the memory location 01 20 you would like to edit 3 Press The following screen appears with the memory location numb...

Page 33: ...ress The status LED blinks 2 Press again 3 Enter the memory location number 0 9 of the number you wish to delete The status LED goes out A confirmation tone indicates the number has been erased With the base ...

Page 34: ...sation This will set the 3 way conversation mode 2 To hang up press on the base The handset remains connected to the call When speaking on the base 1 Press on the handset to join the 3 way conversation 2 To hang up press on the handset The base remains connected to the call During a 3 way conversation dialing is only possible from the handset 3 WAYCONFERENCE FEATURES ...

Page 35: ...telephone rings the Caller ID feature allows you to view the caller s name and phone number on the display before you answer the phone The handset displays the phone number of the incoming call the name time and the number of calls Additionally you can dial the displayed number and store the information for memory dialing ...

Page 36: ... data are received When a private number is received When a private name is received When an unknown number is received When an unknown name is received When invalid data is received If you answer a call before the Caller ID message is received Example before the second ring the Caller ID message will not appear When the call is received via a telephone company that does not offer Caller ID servic...

Page 37: ...ry screen appears The screen shows the number of new messages and total messages 2 Press to display the latest caller ID message 3 Press to see the next message Or press to see previous message 4 Press to return to standby End appears when you have received all messages in the Caller ID list Press repeatedly to return to the summary screen Each message can be up to 15 characters for the phone numb...

Page 38: ...leted from the Caller ID list by pressing or 2 Press The following screen appears 3 Press or to select Yes or No 4 Press or When the pointer is at Yes A tone sounds and the Caller ID message is deleted The next Caller ID message is then displayed When the pointer is at No The display returns to the Caller ID display If you get an incoming call the deleting operation is canceled and the telephone r...

Page 39: ...1 Press 2 Press The following screen appears 3 Press or to select Yes or No 4 Press or When the pointer is at Yes A tone sounds and all stored Caller ID messages are deleted When the pointer is at No The display returns to the summary screen ...

Page 40: ...r ID list memroy If you want to save this new number store the information in memory see page 23 Calling a party from the Caller ID list You can place a call from the Caller ID list The EXAI 985HS stores up to 50 messages 1 Press Select the phone number that you want to dial by pressing or 2 Press The displayed phone number will be dialed Long Distance calls and Area code Pressing while the Caller...

Page 41: ... and the display returns to the Caller ID list If a message has already been stored in the selected memory numbers location a confirmation screen is displayed Press to select Yes Press to overwrite The display returns to the Caller ID list You can not store a Caller ID message if no phone number appears in the message If no key is pressed for more than 20 seconds an error tone sounds and the telep...

Page 42: ... contact your telephone company for details 1 When a new incoming call arrives during your current telephone call the phone number and the name of the caller are displayed 2 Press You will be able to talk with the person that has just called The first caller will be put on hold 3 To return to the first caller press again When CIDCW is set to Opt in the Caller ID setup menu see page 13 you can pres...

Page 43: ...list of options 2 Press the or key to select an option 3 Press A confirmation screen will appear Your EXAI 985HS is pre programmed with seven call waiting options You may select to ask the calling party to hold send them a busy message or conference them into the current call You may also select to answer and drop the first caller or at any time choose to drop the first or drop the last caller Che...

Page 44: ...rding 15 minutes of Recording Time Selective Greetings Outgoing Messages Message Received Time and Day Announcement Remote Message Retrieval and Room Monitor Toll Saver Conversation Recording Digital Tapeless Recording allows you to quickly review save or delete the messages You ll never have to worry about a tape wearing out jamming or resetting improperly The Integrated Answering System is easy ...

Page 45: ...hen power is applied to the base Follow these steps to set the clock to the correct time 1 Press and hold until a tone sounds 2 First press or until the correct day of the week is announced Numbers 0 through 6 displays on the base as each day is announced Press again to select the day 3 Next press or until you hear the correct hour setting Numbers 1 through 12 display on the base as each hour is a...

Page 46: ...en you receive a call the answering system automatically plays either a preset message or your own personal greeting You can record a greeting up to 30 second Position yourself as near to the base as possible and speak clearly when recording your greeting Choosing between two greetings 1 Press to play the outgoing message 2 While the message is playing press again This switches between the two opt...

Page 47: ...ge for Announce only feature is Hello no one is available to take your call Selecting a PIN code To play your messages from a remote location you will need to enter a two digit Personal Identification Number PIN code 00 99 To select a PIN perform the following steps 1 On the base press and hold button until a tone sounds and the LED displays 00 2 To set the first number press or to scroll from 0 t...

Page 48: ...p it when you pick up the call at the handset or base If you answer at another phone extension and the greeting has started you cannot stop the message Wait until your greeting is complete before starting your conversation In the TS Toll Saver position the answering system picks up after two rings if you have new messages and after four rings if there are none This way if you call long distance to...

Page 49: ...new and old messages then the new incoming messages are played The time and day each message was received is announced after the message is played and the message counter LED displays the number of the current message 2 When all new messages have played a tone is heard The message counter LED stops flashing to indicate that all of the new messages have been reviewed 3 After you have reviewed all y...

Page 50: ...sage If you press after two seconds four seconds from remote the system starts to play the same message from the beginning If you have several messages press and hold until you return to the message you want to replay Skipping a message 1 Press to review your messages The number of messages is announced 2 Press at anytime to skip to the next message 3 Press at any time to stop reviewing your messa...

Page 51: ...ne sounds when all messages are deleted If there is a message you have not reviewed you cannot delete all messages at once Voice memo The voice memo function allows the user to record a message up to 10 minutes on the base 1 Press and hold until you hear a long beep The message counter LED blinks 2 Speak into the microphone 3 When you have finished press or to stop recording The system returns to ...

Page 52: ...d a conversation while you are speaking on the base 1 During the conversation from the handset Press and hold on the base The unit begins recording and the LED blinks Both parties can hear tones every 15 seconds 2 To stop the recording press or A recorded conversation is treated as a typical message and will be added to the stored messages ...

Page 53: ...ng your messages then 3 Skipping a message then 4 Deleting a message then 5 Stop message playback then 6 Answering system on then 7 Voice memo record stop then 8 Outgoing message record stop then 9 Answer system off then Room monitor 5 After all of your messages have played or the playback time exceeds 4 minutes you will hear intermittent tones indicating that the system is in the command waiting ...

Page 54: ...m where your phone is installed After 15 seconds the answering system returns to the command waiting mode 6 Press then to monitor the room for another 15 seconds Or select another remote function Or hang up to exit the system The answering system automatically returns to standby Turn on the answering machine remotely If you have forgotten to turn on your answering machine you can turn it on remote...

Page 55: ...rity code you can change the code 1 Remove the handset from the base unit Press 2 While the handset is emitting the paging sound place the handset on the base unit holding The paging tone stops Leave the handset on the base longer than 3 seconds A random new security code is set If the handset battery pack is completely discharged or the battery pack is removed the digital security code will be lo...

Page 56: ... To attach the beltclip Insert the beltclip into the holes on each side of the handset Press down until it clicks To remove the beltclip Pull both sides of the beltclip to release the tabs from the holes ...

Page 57: ...ot put the end of the headband against the other ear 2 The microphone arm swings over the top of the headset so you can wear the headset on the left or right ear Position the flexible arm so the microphone is about 2 inches away from the mouth 3 To use the headset pull back the headset cover and plug the headset cord into the 2 5 mm jack on the side of the handset This will automatically disable t...

Page 58: ...tteries Power Failure During the period that the power is off you will not be able to make or receive calls with the telephone Caution Use the specified battery pack Do not remove the battery from the handset to charge it Never throw the battery into a fire disassemble it or heat it Do not remove or damage the battery casing When slightly dirty Wipe with a soft dry cloth When very dirty Wipe with ...

Page 59: ...turning the handset to the base after each phone call When the operating time becomes short even after the battery is recharged please replace the battery With normal usage the battery should last about one year Replacement batteries may be purchased at your local Uniden dealer or by contacting the Uniden Parts Department 800 554 3988 Hours are from 7 00 a m to 5 00 p m Central Time Monday through...

Page 60: ...position Move the handset and or base unit to a different location away from metal objects or appliances and try again Press to help eliminate background noise during the conversation Make sure that you are not too far from the base Check both ends of the base unit telephone line cord Make sure the AC adapter is plugged into the base unit and wall outlet Disconnect the AC adapter for a few minutes...

Page 61: ... was picked up before the second ring The call was placed through a switch board Call your local telephone company to verify your Caller ID service is current Make sure that the CIDCW option is set to On or Opt Make sure the base unit is plugged in Make sure that the answering system is turned on Make sure that the message record time is not set to ANN See page 45 The incoming messages may be too ...

Page 62: ...ing 26 Storing phone numbers and names 23 Mounting the base unit to a wall 9 Mute 17 P Q Package contents 5 R Receiving a call 16 Redialing a call 19 Handset ringer switch 18 Handset ringer tone 18 S Setting up the Base unit 6 Setting up the Handset 11 Setting up your answering system Selecting a PIN code 45 Selecting the message record time 45 Setting ring time switch 46 Setting the clock 43 Sett...

Page 63: ...e at 1 800 297 1023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit available accessories or any other related matters Thank you for purchasing a Uniden product Hours M F 7 00 AM to 7 00 PM CST ...

Page 64: ...95 4 797 916 5 381 460 5 426 690 5 434 905 5 491 745 5 533 010 5 574 727 5 650 790 5 660 269 5 661 780 5 663 981 5 671 248 5 717 312 5 754 407 5 768 345 5 787 355 5 838 721 2000 Uniden America Corporation All rights reserved Printed in China UCZZ01624GZ FOR PURCHASING A UNIDEN PHONE ...

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