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54
Troubleshooting
When you have this
problem...
Try...
I can’t join the conversation.
Checking to see that there are not two handsets already using the conference
•
feature (see page 37).
Checking to see that another handset is not in privacy mode (see page 39).
•
Making sure that you have registered all handsets (see page 12).
•
Changing the handset to base code (see page 57).
•
The answering system does
not work.
Checking the AC adapter connection (see page 7).
•
Checking to see if the answering system is turned on (see page 46).
•
The answering system does
not record any messages.
The memory may be full. Delete some or all of the saved messages (see page
•
47).
Checking to see that the message record time is not set to announce only (see
•
page 44).
The answering system
doesn’t say what time
messages were recorded.
Checking to see if you have set the time (see page 44).
•
Messages are incomplete.
The incoming messages may be too long. Ask callers to leave a brief message.
•
The memory may be full. Delete some or all of the saved messages (see page 47).
•
I can’t hear base or handset
speaker during call screening
or message playback.
Adjusting the speaker volume on the base or handset (see page 36).
•
Checking to see if the call screen feature is set to on (see page 45).
•
I can’t access answering
system from a remote
phone.
Checking to see if you are using the correct PIN number (see page 48).
•
Checking to see if the touch-tone phone you’re using can transmit the tone for at
•
least two seconds. If it cannot, try using a different touch-tone phone.
DSS8955 OM.indb 54
28/7/08 5:21:05 PM
