20
There’s a lot of noise or static on
the line
•
Check for interference from
appliances (microwave ovens,
TVs, etc.) or wireless devices
(baby monitors, WiFi equipment,
etc.). Move the handset or base
away from the interference
source.
•
If you use a telecoil hearing aid,
turn on T-coil mode (see page
9).
•
If you have any service that uses
the phone line, add a DSL or
telephone line filter (see page
21).
Caller ID Issues
Possible Solutions
No handsets display Caller ID
information.
•
Let calls ring twice before
answering.
•
Make sure your Caller ID service
is active.
Caller ID displays briefly and then
clears.
•
You may have to change the
line mode. Contact Customer
Service for instructions.
Multi-handset problems
Possible Solutions
I can’t transfer calls
•
Reset the handset (see page
21).
Two handsets can’t talk to a caller
•
See if any handset is in Privacy
Mode.
A handset says
Unavailable
.
•
Move the handset closer to the
base.
•
See if any handset is in Privacy
Mode.
I can’t register a new handset.
•
Reset the handset (see page
21).
•
See if you have 6 registered
handsets
Voice mail issues
Possible Solutions
The new message icon doesn’t
turn off after I’ve listened to all my
messages.
•
Reset the Voice Message
Indicator (see page 18)