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10

Alarm signals

In the event a heat stove operation fault should 

occur, the system informs the user on the type of 

fault.

Inspection operations must be carried out by the 

user and the Technical Support Centre must only 

be contacted in case no solution is found.

Display

Top

Display

Bottom

Type of problem

Solution

ALAR

FAN FAIL

ALAR

DEP FAIL

ALAR

SIC FAIL

ALAR

SIC FAIL

ALAR

PRESS

Flue gas extractor fault or block

Obstructed flue

Pellet tank overheating

Excessive water temperature

It indicates that the system pressure is 

lower than 0.5 bar or higher than 2.3 bar

Contact the authorised technical support 

centre
Clean the chimney or ensure there are no 

obstructed grilles on flue gas exhaust outlet

Reset the pellet safety thermostat on the 

rear of the stove. If the problem persists, 

contact the authorised service centre.

Reset the water safety thermostat on the 

rear of the stove. If the problem persists, 

contact the authorised service centre.

Decrease pressure in the system 

Fill the system

ALAR

NO ACC

-The heat stove is unable to ignite

-It is the first ignition

Fill the tank with pellet Repeat ignition

ALAR

NO FIRE

- Heat stove extinction during operation

Fill tank with pellets

ALAR

SOND FUMI

The flue gas probe is broken or discon-

nected from the board

Contact the authorised technical support 

centre

ALAR

HOT H20

The water temperature exceeds 90 °C. 

The circulation pump is blocked or the 

plumbing system is discharging water

Ensure the pump is powered.

Ensure the pump impeller is not seized by 

limescale

ALAR

SOND H20

The water probe is interrupted

The water probe is shorting

Ensure the water probe is not disconnected. 

Contact the authorised service centre

ALAR

HOT TEMP The flue gas temperature exceeds 280°C Flue gas probe fault

Contact the authorised service centre

COOL 

FIRE

Power outage

When the power supply is restored, the sto-

ve performs a cooling cycle, at the end of 

which it will automatically restart

SERV

It indicates that the stove has reached 

1300 hours of operation. Extraordinary 

maintenance must be performed

Contact the authorised service centre

The following table summarises the alarms, type 

of problem and possible solution:

Electrical device faults

Summary of Contents for .it AQ 15

Page 1: ...it AQ USER OPERATING INSTRUCTIONS 15...

Page 2: ...ng long by the heat stove In the event of a fire disconnect electric power use an approved fire extinguisher and if needed call the Fire Brigade Then contact the Authorised Service Centre In congratul...

Page 3: ...Air inlet pipe diameter Water inlet outlet diameter Power supply Min electric consumption Min electric consumption Tank capacity Kg 145 80 mm 50 mm 3 4 230V 50Hz 90 W 350 W in ignition phase only 17...

Page 4: ...tting the weekly or daily program ATTENTION It is recommended to use wooden pellets of maximum 6 mm diameter not moist Fig 2 6 1 2 3 4 5 SET LED SYMBOL DESCRIPTION The LED is enabled every time the pe...

Page 5: ...th a new ignition PLEASE NOTE In the event there should be repeated failed ignitions but the pellets are fed properly there might be an issue connected to breakage of the electrical igniter In this ca...

Page 6: ...after a few minutes the heat stove will resume normal operation Air temperature range 7 C 40 C ATTENTION To extinguish the heat stove do not unplug it but let the automatic extinction cycle end prolo...

Page 7: ...Between on off for days from 1 to 7 Selection of days of the week when second time is activated UT11 From 00 00 to 23 50 with 10 minute steps Adjust third time of heat stove ignition UT12 From 00 00 t...

Page 8: ...3 OFF3 Yes or No ON4 OFF4 Yes or No ON5 OFF5 Yes or No ON6 OFF6 Yes or No ON7 OFF7 Yes or No In the example below the heat stove is lit on Saturday and Sunday only Confirm and continue with button In...

Page 9: ...e automatically enters the start up stage Press keys and to adjust water temperature while use keys and to adjust operation power To switch off the heat stove press key the heat stove display will rea...

Page 10: ...stem ALAR NO ACC The heat stove is unable to ignite It is the first ignition Fill the tank with pellet Repeat ignition ALAR NO FIRE Heat stove extinction during operation Fill tank with pellets ALAR S...

Page 11: ...s Alar No Acc Press the On Off key to reset the alarm Wait for the cooling cycle to be complete clean the burn pot and proceed with a new ignition Extinction during working phase This occurs when the...

Page 12: ...ction the heat stove goes into extinction mode and the display reads Alar Dep Fail Pellet temperature safety In the extremely rare cases where an excessive temperature occurs inside the tank the manua...

Page 13: ...emove the burn pot and clean it fig 6 Fig 6 Fig 7 Scraper PERIODICALLY perform complete cleaning of the exchanger every other day When stove is cold operate the exchange duct scraper by pulling and pu...

Page 14: ...Wiring diagram 230V Mains filter...

Page 15: ...NOTES...

Page 16: ...ption or printing errors Furthermore it reserves the right to modify its products as deemed necessary or useful without affecting their essential features 46033 casteldario mantova Italy tel 39 0376 5...

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