Uni-Trend Technology (Chengdu) Ltd.
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Communication & Control Software for UTD2025_3025 Series Oscilloscopes User Manual
Chapter 4
System Prompts and Trouble-shooting
4.1
System prompts
Time out prompt : Check the communication interface configuration. See whether the equipment is properly
connected and check software driver update.
SCAN prompt : SCAN will perform single transmission. Please carry out single refresh. Continue?
Are you sure you want to exit Virtual Instrument? A prompt to ask you if you wish to close the software.
4.2
Troubleshooting
1.
If the system prompts you to check serial or USB configuration when you enter [Equipment ON/OFF], take
the following steps :
Check whether the oscilloscope power plug is properly connected.
Check whether oscilloscope ports match the communication and control software setups.
Check whether the cable connection between module and PC is in order.
Ensure the USB driver is properly installed.
After carrying out the above checks, restart the software and oscilloscope to continue operation.
2.
If you are unable to update the software driver, take the following steps :
Right click the box on your computer desk-top as shown in Fig 4-1 to activate the right-click menu in Fig
4-2.
Fig 4-1
Fig 4-2
