UMAX Astra MX3 Owner’s Guide
57
Re-Install the Software
If you are using a Macintosh computer, follow the instructions below to delete
and reinstall VistaScan.
1.
Drag the VistaScan folder and all other references to VistaScan to the
Trash.
2.
Empty the Trash to complete the software removal process.
3.
Drag the VistaScan folder off the VistaScan CD onto your desktop.
4.
Restart your Macintosh holding down the shift keys to be sure that the
extensions are turned off when you restart your system.
5.
Click on the
VistaScan
folder.
6.
Double-click on the VistaScan Installer icon to reinstall the software.
7.
After the installation is complete, restart your Macintosh.
If you are using a PC computer and none of the solutions above solve your
problem, follow the instructions below to delete and then reinstall VistaScan.
1.
To close all open programs except Explorer and Systray, press the Ctrl,
Alt, and Delete keys at the same time. The Close Program window
appears. Highlight a program other than Explorer and Systray (
Note
some
systems do not use Systray) with a single mouse click and click on the
End Task button. Repeat for all programs except Explorer and Systray.
2.
Click on the
Start
bar. Click on the
Settings
option. When the Settings
pop-up menu appears, click on the
Control Panel
option. The Control
Panel window appears. Double-click on the
Add/Remove Programs
option. Select UMAX VistaScan and then click on the
Add/Remove
button to remove the program files.
3.
Click on the
Start
bar, choose
Programs
and select
Windows Explorer
.
Using Windows Explorer, locate and delete the VistaScan and/or Umax
folder from the C: drive.
4.
Locate and delete all Twain.dll files inside the Windows folder (i.e.
Twain.dll, Twain32.dll, and Twain 32.dll).
5.
Right click on the
Recycle Bin
icon from the All Folders side (left side)
of the Windows Explorer window. The Recycle pop-up menu appears.
Choose the Empty Recycle Bin option to complete the software removal
process.
6.
Insert the UMAX CD-ROM and reinstall the software.
If after following the instructions in this section, you cannot solve your
hardware and/or software problems, please contact UMAX Technical Support.