Umano Medical ook cocoon, User Manual

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WARRANTY
The Umano Medical beds are designed for a 10-year service life under normal use, conditions, and
with periodic maintenance as recommended in Maintenance Manual.
Shipment receipt
The purchaser should examine the shipment upon receipt. Umano Medical must be notified by the
purchaser within 30 days of invoice of any short shipment, or any order-mistake.
Apparent shipment damage must be noted on delivery receipt and notified immediately to
Umano Medical . A claim in the amount of replacement cost will be initiated with the carrier for the
damages incurred. If any damage is found, the purchaser must notify Umano Medical within 15 days
of shipment receipt.
Product return
Merchandise cannot be returned without approval from
Umano Medical
. An authorization number
will be provided which must be printed on the packaging of the returned merchandise. Modified or
discontinued products not subject to return.
Limited warranty
Umano Medical warrants to the original purchaser that the products shall be free from structural
defects in material and workmanship for a period of 1 year after date of delivery. Umano Medical ’ s
obligation under this warranty is expressly limited to supplying replacement parts and/or service for,
or replacing, at its option, any product that is, in the sole discretion of Umano Medical , found to be
defective. In addition, Umano Medical warrants for life to the original purchaser that the welds on its
products will be free from structural defects.
Any repair using non-authorized or non-original parts and any product alteration or modification will
void this warranty.
Parts and service
Original service parts are available for the lifetime of the product. Contact Umano Medical at:
Umano Medical Inc.
230 boulevard Nilus-Leclerc, L’Islet QC G0R 2C0 CANADA
T: (418) 247-3986
T: (844) 409-4030
information@umanomedical.com