32
Troubleshooting
Ultrawave have a dedicated Service team who are able to resolve any problems that
occur with your
HYGEA 2850VM
. However, on many occasions, it is possible that the
problem can be rectified by the operator.
The unit fails to turn
on (no display is
shown)
Check that the unit is plugged in and that mains electricity is present.
The screen displays:
“FLUID LEVEL LOW
OR NO DETERGENT”
Fill the
Hygea 2850VM
with water so that it is between the MIN and
MAX level indicated inside the tank.
If you are using “pure” water (eg. De
-I or RO) ensure that the
detergent has been added.
The screen displays:
“LID O
PEN
Please Close Lid
”
Close the lid.
If the lid is already closed, there may be a problem with the lid
sensor. Attempt to run another cycle to see if the problem reoccurs.
The screen displays:
“SONICS LOW”
The
Hygea 2850VM
is fitted with an ultrasonic power feedback
circuit, which monitors the ultrasonic activity in the bath during a
cleaning cycle.
If the ultrasonic power drops below a certain level, the cycle will
abort and this message will display. This is not necessarily caused by
a problem with the machine.
If this message displays, run another cycle to see if the problem
persists.
The screen displays:
“OVER TEMP”
Drain and refill with fresh cold water
The
Hygea 2850VM
is fitted with a temperature sensor that
automatically sets off an audible alarm if the liquid gets too hot.
Ultrasonic activity itself will heat up the liquid at a rate of
approximately 10-15°C per hour. If the
Hygea 2850VM
is operated
continuously, it may eventually set off the audible alarm because the
liquid is too hot.
The screen displays:
“UNDER TEMP”
The cleaning solution is not yet at the minimum temperature. Wait
until the cleaning solution has reached the minimum operating
temperature.
The screen displays:
“NO MC CARD
PRESENT”
If the Validation Mode selected is to write to the MC Card, then the
Hygea 2850VM
will detect if the card is present.
If the MC Card is not present, and “MC Card Only” is selected as the
Validation Mode, then the cycle will not begin.
If “Printer & MC Card” is selected, then the cycle will run, but data
will only be stored on the printed validation ticket.
Refer to the Administrator Instruction Manual for information on
adjusting the Validation Mode.
If any of these problems persist, the Ultrawave Service Department can be contacted
on +44 (0) 845 330 4238 or
There are no user serviceable parts inside the Hygea 2850.
Summary of Contents for Hygea 2850VM
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