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WOC

Wireless Office Communication System

User Manual

Applicable to Version 2.2.5.79.38

Summary of Contents for WOC

Page 1: ...1 WOC Wireless Office Communication System User Manual Applicable to Version 2 2 5 79 38...

Page 2: ...N 12 DHCP Server 13 MAC Address Binding 13 DHCP Clients 13 Wireless Network 14 Basic Wireless Network Settings 14 AP Isolation 14 High Speed Mode 15 Wireless Network Security 16 Advanced Wireless Netw...

Page 3: ...37 PIN 37 Call Hold 38 Call Transfer 39 Call Park 40 Call Waiting 40 Call Forking 41 Call Pickup and Pickup Deny 42 Three Way Calling 42 Outbound Call 44 SIP Trunk 44 Dialing a Trunk Number 45 Hotlin...

Page 4: ...4 Configuration 55 Recover 56 Chapter V Appendix 57 FAQs 58 Acronym and Abbreviation 60...

Page 5: ...Chapter I Overview 5...

Page 6: ...Overview Product Appearance 6...

Page 7: ...ng the service set identifier SSID and password To add a terminal to the WOC wireless network first press this button so the WPS indicator will blink waiting for the connection of the terminal then yo...

Page 8: ...n Back to the top of the interface page Function Description WOC is a converged All In One communication device delivering multiple services developed for small office and home users It can connect to...

Page 9: ...phone can be used as an IP extension allowing you to make or take phone calls and enjoy rich phone features wherever you are in the office at home or in journey Storage Sharing Timely Effective and C...

Page 10: ...10 Chapter II Network...

Page 11: ...client of virtual private network VPN providing safe access to the business network by dialing in to the Internet Service Provider ISP or connecting to the Internet or other networks YES NO YES NO 3G...

Page 12: ...ress identified by the ISP can be duplicated to the WAN port for network connection Enabling MAC Cloning 1 Click Network from the home page 2 Click Network WAN and tick off the Enable option in the MA...

Page 13: ...e IP address will be assigned only to the terminals with the bound MAC address MAC address binding can effectively prevent illegitimate users from occupying network resources Settings of MAC Address B...

Page 14: ...n of both 802 11b and 802 11g terminals is supported and the maximum connection rates are 11 Mbps and 54 Mbps respectively Only the connection of the 802 11b terminal is supported and the maximum conn...

Page 15: ...ion MSDU A MSDU Auto block ACK The space transmission of wireless signals may be delayed in some occasions If the subsequent data block is transmitted before the previous one is processed the transmis...

Page 16: ...ess network key without selecting the security mode To set a 64 bit key enter 10 hexadecimal characters or 5 ASCII characters to set a 128 bit key enter 26 hexadecimal characters or 13 ASCII character...

Page 17: ...s mechanism assures the AP a higher throughput without changing the network environment and increasing the transmission duration This parameter indicates that multiple small packets are aggregated int...

Page 18: ...ty mode for the wireless network of the WOC WDS Wireless distribution system WDS enables the WOC to extend its wireless network coverage by establishing connections with other routers through lazy bri...

Page 19: ...ode security mode encryption type key and channel If the WDS mode of one wireless router is Repeater its DHCP services should be disabled and its LAN port address should be in the same network segment...

Page 20: ...s A maximum of 32 control rules can be added to the control rule list When you disfavor a certain filtering rule added to the control list you can set it as empty Advanced Filtering This feature filte...

Page 21: ...in the address bar Enabling Remote Management in the GUI 1 Click Network from the home page 2 Click Firewall System security and tick off the Enable option and fill in the Remote management port 3 Cl...

Page 22: ...iority services However if there are too many high priority services to be processed low priority services may be blocked This parameter can set the minimum and maximum bandwidth for rules of the lowe...

Page 23: ...Protocol 8 Click Save Specify the protocol type over which QoS takes effect Note By default the WOC gives the priority to voice services so QoS settings do not take effect over voice services 23...

Page 24: ...ded in the port range configured for the virtual server click Firewall System security to change the remote management port to any value other than 80 such as 8888 or a conflict will occur causing the...

Page 25: ...applications supporting UPnP on the external host can access internal host resources when necessary Enabling UPnP 1 Click Network from the home page 2 Click Application UPnP and tick off Enable 3 Clic...

Page 26: ...of the WOC in the address bar of the browser such as http 220 245 148 97 usb You can read and write the USB storage device only when accessing the storage device through network connection mode Tick...

Page 27: ...surrounding network is unclear System Time Click Advanced System time to set the system time You can click Time synchronization to get the time from the connected PC or set the Synchronization cycle...

Page 28: ...Note DDNS service providers that the WOC supports include Dyndns org freedns afraid org www zoneedit com www no ip com www 3322 org 28...

Page 29: ...Chapter III Voice 29...

Page 30: ...eting prompt for the business hours and non business hours After answering an incoming call the device play the greeting to the caller You are allowed to customize the greeting through voice synthesis...

Page 31: ...ting file your own way You can also prepare the greeting file in whatever means that available to you The file you prepared must be in PCMU format with pcm and the size of the file has to be limited t...

Page 32: ...the above setting information about the IP extension account will be displayed in the Current account box 5 To modify the account information click 6 Click Save Notes The WOC supports a maximum of ei...

Page 33: ...le for the attendant extension Forward unanswered calls to another phone When an incoming call is not answered or the extension is in occupied the incoming call will be forwarded to a specified phone...

Page 34: ...gs the WOC will forward the call to a specified phone Even though the phone is not answered the call will not be forwarded back to another extension in the group When the call forwarding number is an...

Page 35: ...need to back up and delete the voice files in the storage device Otherwise the device will stop the recording function The system time of the WOC is used in the voice file names and it must be synchr...

Page 36: ...and password both defaults are user in the displayed dialog box The voicemail files are in the directory such as sda1 Recorder voicemail Remove the USB storage device and connect it to the USB interfa...

Page 37: ...vice Lock Unlock Query PIN has been registered successfully Pick up the phone and dial 77 0 PIN The system will prompt you that the service has been cancelled successfully Note that the PIN needs to b...

Page 38: ...lled party Dial to the line of the WOC 33 extension number PIN number of PIN authentication For external usage mobile authentication Call Hold the called party Dial to the line of the WOC 33 number of...

Page 39: ...fore transferring the call in consultation transfer mode For another example when an inbound call comes in for a salesman who is out for business if you have the authority of outbound transfer you can...

Page 40: ...ed for parking is already in use the system will prompt you that the service registration fails In this case you have to change to other number Call Waiting If a new call comes in when the extension i...

Page 41: ...e 75 refers to the service code of simultaneous ringing and the simultaneous ringing number can be an extension or a mobile phone number After setting the system voice prompt will inform you of the su...

Page 42: ...The system will prompt you that the service has been cancelled successfully Pick up the phone and dial 73 The system will prompt you whether the service is available or not Using Pickup When an exten...

Page 43: ...o way conversation Talking to the waiting party and play music for the waiting party Press during the two way conversation while there is a waiting party aside Press during the three way conversation...

Page 44: ...epart abccompany com It is provided by your ITSP such as 62019550185 It is provided by your ISTP such as 12345678 Specify the number of concurrent calls that are allowed by your ITSP on the IP trunk T...

Page 45: ...al calls and IP trunk for long distance calls Setting Dialing Method for Outbound Calls 1 Click Voice from the home page 2 Click Basic Dialing rule Method for outbound calls Choose Direct dialing or P...

Page 46: ...phone and dial the number of another extension The WOC provides the following auto dial modes Immediate the device automatically dials the preset hotline number after off hook Delayed the device autom...

Page 47: ...stem will prompt you that the service has been registered successfully and repeat the abbreviated number Pick up the phone and dial abbreviated number Remove anabbreviated number phone number pair fro...

Page 48: ...xceed 6000 bytes Digitmap Rules 0 9 x T x T x 2 8 xxxxxxx 02xxxxxxxxx Equal to the dial keys on the telephone Represent a single digit from 0 to 9 Represent a multi digit number For example 1 represen...

Page 49: ...100 200 5060 5 Click Save Configuring Information about the Service Provider 1 Click Voice from the home page 2 Click Trunk IP trunk to configure the IP address and port number of the service provider...

Page 50: ...61202700 Before setting a DID number for an IP trunk please register the number in the service platform of the service provider Hunting Group Multiple extensions can be added to the same hunting grou...

Page 51: ...is an external incoming call Secretary Extension This feature allows you to bind your extension with that of the secretary so all calls heading for your extension will be transferred to the secretary...

Page 52: ...ailable or not This feature allows you to reject any calls with voice prompts For example if you do not want to answer incoming calls or to be disturbed by the ringtone while you are in the meeting yo...

Page 53: ...012345678 you can put it to the Black list Or you can set a blocked number for all extensions on the WOC so that no extension will receive calls from this number Setting the Black List for a Single Ex...

Page 54: ...54 Chapter IV Management...

Page 55: ...e To ensure a good performance you are recommended to upgrade the WOC software to the latest version 1 Click Mgmt in the main page 2 Click Firmware 3 Click Browse select the upgrade file with extensio...

Page 56: ...ill reboot automatically The upload and download speed may be affected by the network situation please wait patiently Recover If necessary you can reboot the WOC or restore the factory settings 1 Clic...

Page 57: ...Chapter V Appendix 57...

Page 58: ...f not enable port mapping so that the signaling port of the WOC Trunk IP extension the default is port 5060 and RTP port 10010 10130 can be mapped 4 Fail to login to the Web GUI after PPPoE link is es...

Page 59: ...59...

Page 60: ...ing De militarized Zone Differentiated Services Code Point Dual tone multi frequency Data beacon rate IP Multimedia Subsystem Interactive Voice Response Modulation and Coding Scheme New Technology Fil...

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