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Ultratec Uniphone 1140, User Manual

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Ultratec Uniphone 1140 User Manual Download Page 43

TROUBLESHOOTING

Dialing does not work.

Make sure you have the right dial setting (pulse or tone) selected for
your Uniphone 1140. Make sure you are plugged into an analog
telephone line. See Plugging in power and the telephone line on
page 9.

The display shows all numbers and punctuation marks
instead of words.

Press the spacebar. The numbers and punctuation marks should
change to words.

The Uniphone 1140 does not turn on when I press the

key, or the Off-hook light blinks, even though

the AC adapter is plugged in.

Be sure the AC adapter is firmly plugged in and the electrical
outlet is working. If this does not solve the problem, the AC
adapter or the Uniphone 1140 may have a problem. Contact your
dealer or Ultratec.

The display on my Uniphone 1140 is blank when the
AC adapter is plugged in.

Try pressing the 

key or pick up the handset. The first

time you plug in the Uniphone 1140, you must do this to turn the
display on. You also have to do it after a power outage if you have
not installed a battery.

The Uniphone 1140 works fine in the evening, but
does not work during the day.

You may have plugged the AC adapter into a switch controlled
outlet or electrical power strip. Make sure the switch or power strip
is turned on.

My Uniphone 1140 does not ring when I get a call.

Be sure the ringer switch on the back of the Uniphone 1140 is set
to Lo or Hi.

TTY On/Off

TTY On/Off

T R O U B L E S H O OT I N G   •   4 1

Summary of Contents for Uniphone 1140

Page 1: ...305 003905 USING YOUR UNIPHONE 1140 ...

Page 2: ... that could send and receive teletypewriter signals over the telephone lines His invention the Weitbrecht Modem enabled people who are deaf to use the telephone for the first time While modern technology now makes it possible to build advanced microcom puter devices like your new Ultratec text telephone the Weitbrecht modem remains the major technological break through that began telecommunication...

Page 3: ...tion 16 Using an external printer 16 CHAPTER 2 Calling p 17 Making a voice telephone call 18 Answering a voice telephone call 18 Making a TTY call 19 Call progress 20 Dialing tips 20 Answering a TTY call 21 Using the greeting message 22 CHAPTER 3 Advanced calling p 23 About the Fastdial directory 24 Using Fastdial 24 Saving a Fastdial number 25 Editing or clearing a Fastdial number 27 Reading TTY ...

Page 4: ...auto answer 36 Reading auto answer messages 37 Setting the number of telephone rings 39 Personalizing the auto answer message 39 Troubleshooting 41 Resetting the Uniphone 1140 42 Repair 43 Sticky keys p 44 Specifications p 45 Index p 48 Hot keys Back cover Conversation etiquette Back cover 2 CONTENTS ...

Page 5: ... Uniphone 1140 should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company 7 Do not allow anything to rest on the power cord Do not locate the Uniphone 1140 where people can walk on the cord 8 Do not overload wall outlets and extension cords This overloading can result i...

Page 6: ...erformance 12 Do not use the Uniphone 1140 to report a gas leak in the vicinity of the leak 13 Ultratec recommends plugging your Uniphone 1140 into a surge protected outlet This will protect the TTY from damage caused by electrical surges due to lightening or other causes Battery safety Caution To reduce the risk of fire or injury to persons read and follow these instructions 1 Use only the type a...

Page 7: ...n type Turbo Code also allows you to interrupt the other person while he or she is typing Auto ID alerting system Auto ID automatically alerts the answering party that you are calling by TTY Fastdial is a directory that allows you to store 10 telephone numbers including police safety and fire numbers When you want to call a number that is stored in the directory the Uniphone 1140 can dial the numb...

Page 8: ...Overview of the Uniphone 1140 6 INTRODUCTION ...

Page 9: ...y the power adapter that comes with the Uniphone 1140 After opening the box you should find the following parts Uniphone 1140 Handset Handset cord AC adapter Telephone line cord This symbol is to alert you to important operating or servicing instructions that appears in your manual Always follow basic safety precautions when using the Uniphone 1140 to reduce the risk of injury fire or electric sho...

Page 10: ...tage Use a 9 volt alkaline battery The battery compartment is on the bottom of the Uniphone 1140 Follow the steps below to install a battery 8 SETUP WARNING Do not burn or puncture the battery It could release toxic material that could injure you Do not dispose of the battery in household trash For information about recycling or proper disposal consult your local trash collection or disposal organ...

Page 11: ...phone line If you do you may damage your telephone system or the Uniphone 1140 You will also void your warranty SETUP 9 Press the key You will see TELEPHONE RESET and then the following display You will see this display whenever you are not using the Uniphone 1140 It means the telephone is hung up and theTTY is off TTY On Off ...

Page 12: ...to plug both the Uniphone 1140 and the signaler light into the same wall jack You can buy a Y jack at any telephone store Setting pulse or tone dialing The Uniphone 1140 is set for tone dialing If your line uses pulse dialing set the dial switch on the back of the Uniphone 1140 to PULSE You can temporarily switch to TONE during a call to access services that require tone signals After the call swi...

Page 13: ... key to choose AUTOANS If you do not want to make a choice press the key again to return to the main conversation screen Hot keys The most commonly used features have hot keys assigned to them To use a hot key press the key and then the letter key Here is a list of the Uniphone 1140 hot keys and what they do Adjusts the contrast of the display Turns the display backlight on or off Turns on auto an...

Page 14: ...Setting display contrast 12 SETUP 1 Press the key 2 Press the key to choose OPTION 3 Press the key to choose DISPLAY 4 Press the key to choose CONTRAST C D O Menu ...

Page 15: ... Display backlight You can turn the display backlight on or off by following steps 1 3 above and choosing backlight instead of contrast You can also use the backlight on off hot key by pressing the key and then the key When you turn on the backlight it comes on when you make a call change a setting or turn on auto answer It goes off immediately when you hang up or after a few seconds when you chan...

Page 16: ...nd of the line This is yet another example of why Turbo Code is better for TTY communication than Baudot especially in the day of sharing your email address You can turn off Turbo Code by following these steps 1 Press the key 2 Press the key to display the Option menu 3 Hold down the Left key and the Right key While these are held down press the key to display the Options 2 menu 4 Press the key Yo...

Page 17: ...ur display and your flasher blinks while you are typing it means the other person wants to interrupt you and start typing You can choose to stop and let the other person go ahead or continue typing The interrupt feature only works with TTYs that have Turbo Code and only when the other person is typing continuously If nothing happens when you try to interrupt the other person the other TTY may not ...

Page 18: ...es This means that an emergency service such as 911 will not hear Auto ID tones to detect your TTY call Handset volume amplification The handset volume setting has three levels minimum medium and maximum When you press the key you will see MIN MED or MAX on the display Each time you press the key you change the volume setting After MAX you go back to MIN again The volume setting returns to MIN 30 ...

Page 19: ...ice call using the Uniphone 1140 is the same as with any other telephone pick up the handset dial and listen for a ring or busy signal A TTY call using the Uniphone 1140 is the same as with any other TTY turn on the TTY dial a telephone number and wait to read a response on the display CALLING 17 C H A P T E R 2CALLING ...

Page 20: ...ndset when you are finished Redialing To redial the last number you called pick up the handset and press the key Answering a voice telephone call 1 The Uniphone 1140 will ring and the flasher will blink when someone calls 2 Pick up the handset 3 Go ahead with your conversation 4 Hang up the handset when you are finished with the conversation 18 CALLING ...

Page 21: ...lephone number The Uniphone 1140 dials as you type If you make a mistake while dialing hang up hold down and press and start over 3 Watch the display and signal light for a ring signal When you see an answer on the display type a greeting 4 When your call is finished hold down either key and press the key to hang up TTY On Off Shift TTY On Off Shift TTY On Off Dial Dial ...

Page 22: ...mber called press the key and then the key In an office use a 9 or another number for an outside line The exact method of dialing will depend on your telephone system Dialing with a TTY should be the same as dialing a voice call For long distance include a 1 and the area code Use an exclamation point for a hook flash A hook flash is used in a voice mail system or to transfer a call Use a comma to ...

Page 23: ...he flasher blinks when the Uniphone 1140 rings 2 Turn on the Uniphone 1140 by pressing the key 3 Type a greeting 4 When you are finished with your conversation hold down either key and press the key to hang up TTY On Off Shift TTY On Off ...

Page 24: ... to select ENTER The display says ENTER GREETING MESSAGE 4 Type your greeting message Use the key to correct any typing mistakes 5 When you are finished press the key The display says GREETING MSG SAVED Note You can read the greeting message by pressing the key the key and then the key Use the or the key to read the message Press the key when you finish Clearing the greeting message 1 Press the ke...

Page 25: ...versation memory how to make a Voice Carry Over VCO call and several other features that can make your calling easier and more enjoyable For the basics of making and answering calls see Chapter 2 ADVANCED CALLING 23 C H A P T E R 3ADVANCED CALLING ...

Page 26: ...re emergency numbers in memory locations marked with police safety and fire symbols However using Fastdial with these symbols is provided only as a convenience Ultratec assumes no responsibility for customer reliance upon this memory feature Using Fastdial The Uniphone 1140 dials a Fastdial number from memory saving you time when making a call You must save a number in the Fastdial directory befor...

Page 27: ...Saving a Fastdial number ADVANCED CALLING 25 1 Press the key 2 Press the key to select FASTDIAL 3 Press the key to select EDIT 4 Press either or key to choose the entry number you want E F Menu ...

Page 28: ...Type the telephone number using the number keys You may use the following symbols These symbols will not appear when you dial 7 Press the key to save the number Repeat steps 4 7 to save additional telephone numbers 8 Press the key to stop saving Fastdial numbers Menu ...

Page 29: ... key when you are finished editing Note You can move the blinking cursor to the end of an entry by pressing the key and then press the key to erase the entry Clearing a Fastdial number You can clear a Fastdial entry at any time to make room for a new number To clear an entry do the following 1 Press the key 2 Press the key to select FASTDIAL 3 Press the key to select CLEAR 4 Use the or the key to ...

Page 30: ...000 typed characters When the memory fills up the Uniphone 1140 erases the oldest conversations to make room for the newer ones 28 ADVANCED CALLING 1 Press the key to read back through memory 2 Press the key to read forward through memory 3 Press any key to return to the end of memory when you are finished Note You can review conversations any time you are not receiving text including during a con...

Page 31: ... but wish to speak for themselves can make Voice Carry Over VCO calls A VCO call is a combination voice call and TTY call you speak and read responses and the other person listens and types The Uniphone 1140 is ideal for VCO calling because it is a combination voice telephone and TTY VCO calls can also be made through a toll free relay service When you use relay you speak to the non TTY user and t...

Page 32: ... until the CA tells you the call is connected 5 Begin speaking to the person you are calling 6 When the other person answers read his or her response on the Uniphone 1140 display The CA types the response 7 When you see GA at the end of a line begin speaking again Continue speaking and reading until the conversation is finished V Menu Dial 30 ADVANCED CALLING This person is calling his doctor s of...

Page 33: ...y service for a direct VCO call The person you call must have a TTY available in order for direct VCO to work Making a direct VCO call 1 Press the key and dial the telephone number 2 Watch the display for a greeting 3 Pick up the handset and press the keys to send a VCO request automatically You will see VCO PLEASE GA on the display 4 Begin speaking to the other person 5 When you finish speaking w...

Page 34: ...site of VCO The caller types to the other person or relay service CA and then listens to the other person s reply Making an HCO call 1 Press the key You will see the following display screen 2 Dial the telephone number 3 Pick up the handset and listen for a response You will see TEXT TELEPHONE VCO on the display screen 4 After someone answers type a greeting 5 Continue to listen and type until you...

Page 35: ...s The ring flasher will blink when the telephone number is no longer busy To turn on busy redial do the following 1 Dial a number If you are calling by TTY you will see BUSY on the display Also the signal light will flash quickly 2 Hold down the key and press the key You will see AUTO REDIAL 00 on the display The Uniphone 1140 will redial the number each minute The display will show how many times...

Page 36: ...34 ADVANCED CALLING ...

Page 37: ...he number of messages on the display The Uniphone 1140 hangs up after no characters are received for 45 seconds and waits for the next call When you have auto answer messages the flasher blinks every 10 seconds You can personalize the auto answer message to say anything you want You can also set the number of times the telephone rings before it answers the call Auto answer does not record voice me...

Page 38: ...ing off auto answer Press the key to turn off auto answer Interrupting auto answer If you see the Uniphone 1140 sending the auto answer message or receiving a message and you want to answer the call yourself press any key Auto answer turns off and you can start your conversation After the call hold down and press to hang up Auto answer will turn back on TTY On Off Shift Menu ...

Page 39: ...auto answer is on and there are messages The display shows how many messages you have received 1 Press the key to turn off auto answer 2 Press the key to read your messages You will see the first message on the display 3 Press the or the key to read your messages Y Menu ...

Page 40: ...ottom left corner of the display if you do not clear your messages This symbol means you have auto answer messages in memory Clearing the auto answer message 1 Press the key 2 Press the key to select AUTOANS 3 Press the key to select CLEAR 4 Press the key to clear the messages You will see AUTO ANS MEMORY CLEARED on the display Press the key if you decide not to clear messages N Y C A Menu ...

Page 41: ...says YOU HAVE REACHED AN ANSWERING MACHINE PLEASE LEAVE A MESSAGE GA You can change this message to say anything you want up to 240 characters To change the auto answer message do the following 1 Press the key 2 Press the key to select AUTOANS 3 Press the key to select AAMSG outgoing message 4 Press the key to select NEW new message 5 Type your new message Use the key to correct any typing mistake...

Page 42: ...ss the key to select AUTOANS 3 Press the key to select AAMSG outgoing message 4 Press the key to select READ 5 Use the or the key to read the auto answer message 6 Press the key when you are finished Note If you see a typing error in the auto answer message you can re enter the message See Personalizing the auto answer message on page 39 Menu R A A Menu 40 AUTO ANSWER ...

Page 43: ...f this does not solve the problem the AC adapter or the Uniphone 1140 may have a problem Contact your dealer or Ultratec The display on my Uniphone 1140 is blank when the AC adapter is plugged in Try pressing the key or pick up the handset The first time you plug in the Uniphone 1140 you must do this to turn the display on You also have to do it after a power outage if you have not installed a bat...

Page 44: ...em by resetting it Resetting the Uniphone 1140 returns all options to their original default settings and erases all conversations and auto answer messages To reset the Uniphone 1140 do the following 1 Hold down the Left key and the Right key While these are held down press the key The display will give a version number and say RESET Y N IMPORTANT Everything in memory will be erased There is no wa...

Page 45: ... a similar sturdy box 2 Include a note that describes the problem you are having The note will help the technicians find the problem Include a daytime telephone number where you can be reached 3 Insure the Uniphone 1140 for shipment Ultratec or an authorized Ultratec Repair Center is not responsible for damage during shipping to our service center 4 Send the Uniphone 1140 to the following address ...

Page 46: ...ss the key and then press the key to type press the key and then press the key to type press the key and then press the key to type Press either key five more times to turn off sticky keys The display says STICKY KEYS OFF When the sticky keys feature is on you can lock down the key so that it affects every key that you press The key stays locked down until you unlock it again To lock down the key ...

Page 47: ...oming and outgoing calls Turbo Code or Baudot code Baudot Code 45 5 baud Sensitivity 45 dbm Output 10 dbm Turbo Code 100 baud average 7 data bits Memory 8K total 9V battery backed Greeting message 240 characters Auto answer message 240 characters 2K TTY conversation memory 5K auto answer memory Direct Connect Plugs into a standard analog telephone line Automatically answers TTY calls Pulse or tone...

Page 48: ...ephone line Excessive RENs on the line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company The REN for this product is 2 2B Should you experience trouble with this telephone ...

Page 49: ...that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment NOTICE The Ringer Equivalence Number REN for this terminal equipment is 2 2B The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any comb...

Page 50: ...osal 4 8 how long it lasts 8 installing 8 safety 4 Baudot code 14 45 Busy redial 33 C Call progress 5 20 Call timer 33 hot key 11 back cover Calling 17 22 answering a TTY call 21 answering a voice call 18 making a TTY call 19 making a voice call 18 Cleaning 3 Communications Assistant CA 29 Conversations clearing 29 Customer Service telephone number 43 D Dialing tips 20 Display backlight 11 13 hot ...

Page 51: ...Repair 43 shipping address 43 Resetting the Uniphone 1140 42 Ring volume switch 6 Ringer 5 S Safety instructions 3 4 Set up 8 15 battery 8 Signal light 19 connecting 10 SK inside back cover Special characters 14 41 Specifications 45 Sticky keys 44 T Telephone calling 5 18 Telephone cord 9 Telephone line connecting 9 type 9 10 Tone dialing 10 switch 6 Troubleshooting 41 43 TTY calling 5 19 21 Turbo...

Page 52: ...ose to omit them You may also abbreviate words such as GA go ahead OPR operator SK stop keying PLS please CD could Q question mark CUL see you later R are CUZ because SHD should HD hold THX thanks MTG meeting TMW tomorrow NBR number U you OIC oh I see UR your Hot keys The most commonly used features have hot keys assigned to them To use a hot key press the key and then the letter key Here is a lis...

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